Automotive service advisor Work, Jobs in Newbury (with Salaries)

Automotive Service Advisor
Waylands Automotive —Newbury
- From £30,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Aftersales Advisor
Eden Motor Group —Newbury
- Full-time
- Customer service
- Computer skills
- In-person
- Store discount
- Employee assistance programme
Quick apply
14d
Senior Service Advisor - Kia
Snows Group —Newbury
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Audi Service Advisor
Sytner Audi Reading —Reading
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Service Advisor
Sytner Group —Swindon
- Full-time
- Customer service
- Employee discount
Service Advisor
Marshall Motor Group —Abingdon
- £33,733 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
MotorEasy —Reading
- From £26,000 a year
- Full-time
- Customer service
- English
- In-person
- Referral programme
Quick apply
6d
Service Advisor
Hartwell PLC —Abingdon
- Full-time
- Customer service
- Front desk
- Free parking
- Employee discount
Quick apply
Parts Advisor
Alliance Automotive Group CV —Swindon
- Communication skills
- Employee discount
Quick apply
8d
Customer Service Advisor
Cross Street Garage —Swindon
- £25,396 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
1d
Service Advisor
Rygor Auto —Reading
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Communication skills
- Health & wellbeing programme
- Annual leave
Parts Advisor - Harwoods Swindon MAN Truck Centre
Harwoods Group —Swindon
- £28,000 - £32,800 a year
- Overtime
- Customer service
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
2h
Parts Advisor
Marshall Motor Group —Reading
- £33,065 a year
- Annual leave
- Employee discount
Quick apply
Service Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
2d
Service Advisor - Honda
Johnsons Cars —Oxford
- £28,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Service Advisor
Command —Oxford
- £32,000 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Parts Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Weekend Parts Sales Advisor
LKQ Corporation —Andover
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Motorcycle Workshop and Parts Advisor
Mott Motorcycles —Basingstoke
- From £26,500 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Apprentice Parts Advisor
Johnsons Cars —Oxford
- £16,640 a year
- Full-time
- Employee discount

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Automotive Service Advisor

Waylands Automotive -
Newbury

Quick apply

Job details

Full-time
From £30,000 a year
6 days ago

Benefits

Health & wellbeing programme
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme

Qualifications

Driving Licence
Customer service
GCSE
Upselling
Driving
Automotive service
Mechanical knowledge

Full job description

Do you excel at customer service?

If so, you could be just who we, at Waylands Automotive, are looking for!

We’re currently looking for a Service Advisor to join the team at our Volvo dealership in Newbury.

Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.

This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Your responsibilities will include greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections. Our Service Advisors work with customers to understand their vehicle issues and problems, determining the repair timeline, and liaise with our technicians to convey the customers' concerns with accurate repair descriptions.

Duties will include:

Communicating with customers regarding their vehicle needs.
Maintaining positive relationships with customers to ensure repeat and return custom
Using online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes.
Keeping customers updated about the status of their vehicle through the workshop.
Liaising with your technician colleagues about vehicle statuses and ensuring that vehicles will be ready for customer on time.

About You:

You’ll be an active listener and excellent communicator.
You’ll adopt a positive attitude with all customers.
You’ll take ownership of the role and make it your own.
You’ll get job satisfaction from providing an outstanding service to our customers.
You’ll be comfortable working to deadlines.
You’ll have a full UK driving licence.
If you have Service Advisor experience, that’s great, but we are happy to train anyone with some experience in customer service.

Salary, Hours and Benefits:

8:00am-18:00pm Mon-Fri, Saturday 8:00am-13:00pm on a rota basis.
Basic of £30k plus department bonus scheme.
31 days holiday per year (including Bank Holidays, some of which you will be required to cover)
Benefits platform with employee support programme
Discounted rates of vehicle parts and servicing
Opportunities for training and career progression
Contributory pensions scheme for eligible staff
Life insurance 3x salary.

Why Waylands?

Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.

Pay: From £30,000.00 per year

Benefits:

Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Referral programme

Application question(s):

Do you have Automotive Service experience?

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

automotive service advisor jobs in newbury

Automotive Service Advisor

Aftersales Advisor

Senior Service Advisor - Kia

Audi Service Advisor

Service Advisor

Service Advisor

Customer Service Advisor

Service Advisor

Parts Advisor

Customer Service Advisor

Service Advisor

Parts Advisor - Harwoods Swindon MAN Truck Centre

Parts Advisor

Service Advisor

Service Advisor - Honda

Service Advisor

Senior Parts Advisor

Weekend Parts Sales Advisor

Motorcycle Workshop and Parts Advisor

Apprentice Parts Advisor

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