Service manager Work, Jobs in Newbury (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Sales Manager
Cobal Sign Systems Limited —Newbury
- From £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Quick apply
Field Manager
Deeland Ltd t/a ServiceMaster —Newbury
- Full-time
- Management
- Maintenance
- Supervising experience
Quick apply
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
13d
Hotel General Manager
The Retreat Elcot Park —Newbury
- £70,000 - £80,000 a year
- Full-time
- Hotel
- Resort
- Referral programme
Quick apply
Deputy Store Manager
Lidl —Newbury
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Customer Service Manager
Oak Furnitureland —Swindon
- £34,437.32 a year
- Full-time
- Customer service
- Computer literacy
- Leadership
- Free parking
- Employee assistance programme
11d
Sales Manager : Global Freight Forwarding
FUTURE PRO LOGISTICS LTD —Thatcham
- From £35,000 a year
- Full-time
- Sales
- Business development
- In-person
- Free parking
- Life insurance
Quick apply
7d
Head of Field Service
Miele —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
10d
Regional Operations Manager – Cleaning Services
Mitie —Swindon
- £47,000 - £55,000 a year
- Full-time
- Leadership
- Communication skills
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Didcot
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Senior Event Manager
Marston Events —Andover
- From £37,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
13d
Service Manager/Receptionist
Keith Gotts Independent Land-Rover specialists —Alton
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
Transport and Distribution Manager
Taurus Talent LTD —Newbury
- £41,000 - £52,000 a year
- Full-time
- ERP systems
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Contracts Officer
West Berkshire Council —Newbury
- £26,403 - £28,598 a year
- Full-time
- English
- Organisational skills
- Contracts
- Annual leave
- Employee assistance programme
11d
Banking Representative - Newbury
Metro Bank PLC —Newbury
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
General Manager
The Red House —Newbury
- £40,000 - £60,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
- Annual leave
Quick apply
13d
Advanced Public Health Practitioner
West Berkshire Council —Newbury
- £45,091 - £53,460 a year
- Full-time
- English
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
7d
Business Development Manager
Complete Care Plus Services Ltd —Oxford
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
11d

I want to receive the latest job alerts for service manager in newbury

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 31 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

service manager jobs in newbury

Complaints Team Leader

Senior Customer Experience Manager

Sales Manager

Field Manager

Service Business Operations Manager

Hotel General Manager

Deputy Store Manager

Customer Service Manager

Sales Manager : Global Freight Forwarding

Head of Field Service

Regional Operations Manager – Cleaning Services

HR Case Manager - Field Based ( Nationwide travel)

Senior Event Manager

Service Manager/Receptionist

Transport and Distribution Manager

Contracts Officer

Banking Representative - Newbury

General Manager

Advanced Public Health Practitioner

Business Development Manager

I want to receive the latest job alerts for service manager in newbury

Related Searches

Explore jobs in more locations