Customer care Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Stores Assistant
Northern Trains —Newcastle upon Tyne
- £43,889 a year
- Full-time
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
1d
Customer Service Specialist
Teleperformance —Gateshead
- £27,601.60 a year
- Full-time
- Customer service
- Typing
- In-person
- Paid training
- Work from home
Sales Advisor
Hotel Chocolat —Newcastle upon Tyne
- £13.05 an hour
- Hotel
- Café
- Employee discount
Customer Service Representative
William Hill —Newcastle upon Tyne
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Expert
Teleperformance —Gateshead
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
1d
Tesco Travel Money Advisor
Travelex —Newcastle upon Tyne
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor (Payments and Retentions)
TEAM RH FITNESS LTD —Gateshead
- £26,250.00 - £26,250.01 a year
- Sales
- Customer service
- Typing
- Free parking
- Employee discount
Quick apply
Sales Assistant
HSL Chairs —Blaydon
- £12.80 an hour
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee discount
Quick apply
Team Member
Leisure United —Ponteland
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Assistant
Lidl —Gateshead
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
3d
Sales Assistant
Vendora Inc LTD —Newcastle upon Tyne
- £25,500 - £28,500 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
1d
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Admin Legal Assistant
Winn Group —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- English
- Administrative experience
- Typing
- Health & wellbeing programme
- Flexible schedule
Quick apply
3d
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer service Advisor (Sales)
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
M Group —Newcastle upon Tyne
- £26,529 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
2d
Heavyside - Sales Person
JT Atkinson & Sons Ltd —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Driving
- Profit sharing
- Employee discount
Quick apply
9d
Customer Advisor
Boots —North Shields
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount

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Stores Assistant

Northern Trains -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£43,889 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Logistics
Organisational skills
IT

Full job description

Stores Assistant- Heaton

Salary: £43,889.00 per annum

Role type: On site

Hours: 35 hours per week

Keeping trains moving starts with the right parts in the right place.

When a train arrives for maintenance, every minute counts. Engineers need the right tools, components and equipment exactly when they're needed, and that's where you come in.

As part of our Engineering team at Heaton TrainCare Centre, you'll keep our stores operation running smoothly, making sure materials are available, stock is accurate and everything is where it should be. Your work will help our engineers spend less time searching for parts and more time doing what they do best – keeping our trains safe, reliable and ready for service.

It's a practical role where no two days are quite the same. Whether you're receiving deliveries, operating a forklift, carrying out stock checks or supporting colleagues across the depot, you'll play an important part in keeping the North moving.

What you'll be doing

You'll be at the heart of our engineering operation, making sure our stores are organised, well stocked and ready to support the team. You'll:

Receive, store and issue engineering materials, examination kits, specialist tooling and calibrated equipment.

Keep inventory records accurate using SAP.

Carry out regular stock counts and investigate any discrepancies.

Deliver and replenish line-side materials so engineers have what they need to keep working.

Operate a forklift truck and other material handling equipment safely. If you don't already have a forklift licence, we'll provide the training.

Store materials in line with Health and Safety requirements.

Work closely with engineering colleagues to provide a reliable, customer-focused stores service.

About you

Organisation, teamwork and attention to detail – they're three things you'll bring to this role.

You'll enjoy working in a busy environment, take pride in keeping things organised and understand that the small details make a big difference.

You'll also have:

Good organisational skills and the ability to maintain accurate records.

Confidence building positive working relationships with colleagues across the depot.

A proactive approach and a willingness to solve problems.

A customer-focused mindset with a passion for supporting others.

Experience in stores, warehousing or logistics would be beneficial, but it's not essential.

As this is a safety-critical role, you'll also need to:

Live within a 45-minute car journey of Heaton TrainCare Centre.

Be at least 18 years old when you apply.

Pass a safety-critical medical assessment, including drugs and alcohol screening.

Meet the required colour vision standard.

What's in it for you?

At Northern, we don't just value our people - we go the extra mile to support them. Here's a taste of what you can look forward to:

Free Travel: Unlimited free travel for you, your partner, and your dependants on Northern services. Plus up to 75% discount on other networks in the UK and Europe.

Generous Pension Scheme: We top up your contributions by 1.5 times.

Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.

Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.

Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.

Employee Assistance Programme: 24/7 support for family, lifestyle and more.

Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you're in.

Recognition: We know how important it is to show how much we appreciate our people. That's why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

Why Northern?

We're more than just a train operator. We're the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we're on a mission to improve rail travel and enhance the customer experience while protecting the environment.

Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We've recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone

The best journeys happen when everyone feels welcome on board.

At Northern, we don't just move people from A to B – we're building a team where everyone feels they belong. Our Talent team can make reasonable adjustments to the process if that's something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we'll always offer an interview.

We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a Disclosure and Barring Service (DBS) check and a medical assessment.

No matter your background, experience, or whether you call it a bap, barm, or cob… there's a place for you here in the railway.

Please note that Northern reserves the right to close this vacancy before the advertised closing date if we receive a high volume of applications. If you miss out this time, keep an eye on our careers page – we're always looking for great people to join our team.

Apply Now

Refine Your Search

customer care jobs in newcastle upon tyne, eng

Stores Assistant

Customer Service Specialist

Sales Advisor

Customer Service Representative

Customer Service Expert

Contact Centre Service Advisor - Newcastle

Tesco Travel Money Advisor

Alarm Call Handler

Customer Service Advisor (Payments and Retentions)

Sales Assistant

Team Member

Customer Assistant

Sales Assistant

Alarm Call Handler (Full-Time PM)

Admin Legal Assistant

Alarm Call Handler (Part-Time PM)

Customer service Advisor (Sales)

Customer Service Advisor

Heavyside - Sales Person

Customer Advisor

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