Customer Advisor
Boots —Newcastle upon Tyne
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
7h
Customer Service
Console Doctor —Newcastle upon Tyne
- £23,000 - £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
CX Team Member
Foot Locker —Newcastle upon Tyne
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
14d
Stock Associate - Eldon Square, Hollister
Hollister —Newcastle upon Tyne
- £10.85 an hour
- Sales
- Store discount
- Employee discount
2h
Sales Colleague
Currys —North Shields
- £12.71 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
14d
Customer Assistant
Lidl —Newcastle upon Tyne
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
5d
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
Customer Service Advisor
Jellyfish Energy —Newcastle upon Tyne
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Free parking
- Flexitime
Quick apply
14d
Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Customer service
- Typing
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Customer Support Agent
Newcastle International Airport Ltd —Newcastle upon Tyne
- £28,393 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
6d
Customer Service Agent
Everything Managed Group —Newcastle upon Tyne
- £14.28 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Part-time Sales Assistant
The Brogue Trader LTD —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee discount
Quick apply
Lounge Services Team Member Host - PART TIME - Newcastle Airport
Swissport International AG —Newcastle upon Tyne
- £13.49 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
13d
Coffee Shop Assistant
Boundary Outlet —North Tyneside
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- IT
- Free parking
- Store discount
3d
Lloyds Banking Group Customer Support - Newcastle
Lloyds Banking Group —Newcastle upon Tyne
- £23,580 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
6d
Receptionist
PDSA —Gateshead
- £13.47 - £13.87 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
2d
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Front of House Receptionist
Emcor —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Assistant
Victory Amusements —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
Quick apply
9h
Customer Consultant
Skipton Building Society —Newcastle upon Tyne
- £25,500 a year
- Full-time
- Time management
- Annual leave
- Employee assistance programme
13d

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customer service jobs near newcastle upon tyne, eng

Customer Advisor

Boots -
Newcastle upon Tyne

Apply Now

Job details

Part-time | Full-time
£16 an hour
7 hours ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service

Full job description

277983BR

Customer Advisor

Newcastle, Eldon Square

Job Description

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role.

Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

About the role

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
You will be provided with award winning training accredited by the Institute of Customer Service

What you’ll need to have

These are the essential skills or experience needed to succeed in this role:

Full training is provided for this role, and we are looking for people who:
Excel in a varied environment, working at pace
Communicate and listen effectively
Enjoy working as part of a team, promoting a collaborative team dynamic
Know that the little things make the biggest difference for customer interactions
Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:

Experience providing customer care and delivering great customer service, but this is not essential.

Our benefits

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots?

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Business Area

Retail

Function

Store Colleagues

Keywords

Retail, Stores, Customer, Customer Service, FMCG, Store, Sales, Retail Sales, Cash Handling, Photo, Photo Processing, Counter Sales, Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Electrical, Consultant, Fragrance, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Dispenser, Trainee Dispenser, No7, Part time, Sales Assistant, Retail Assistant

Hours per week

31.5

Latitude,longitude 1

54.975042799,-1.615078403

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

Hours per week

25 to 34 hours per week

Company

UK Stores

Division

16 - United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

Region

4 - North East

Area

655 - Sto 680 Newcstle Eldn Sq

Store

680 - NEWCASTLE UPON TYNE

County

Tyne and Wear

Country

Address 1

Hotspur Way

Address 2

Newcastle Upon Tyne

Address 3

Tyne And Wear

Post Code

NE1 7XE

Source

Boots

Need To Know (New)

This role includes evening shifts;, This role includes weekend shifts;, This role includes night shifts;, Night Shift Only;, We can only consider candidates who are over 18 due to age restrictions for this role;

Are night shifts required as part of this shift pattern?

Yes

Do you require a second shift pattern to be advertised?

Please select the required shift pattern for Fridays