Go north east Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
12d
Assistant Manager
Boots —Newcastle upon Tyne
- £16 an hour
- Part-time
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
11d
Bank Care Assistant
St Martins Care —Newcastle upon Tyne
- £12.75 an hour
- Part-time
- Microsoft Excel
- No experience needed
- English
- Free parking
- Annual leave
Quick apply
Trainee Manager
Zapatista Burrito Bar —Newcastle upon Tyne
- From £27,000 a year
- Full-time
- Serving
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
13d
Van Driver/Warehouse Sales
JT Dove Limited —Whiteleas
- Temporary
- Customer service
- Forklift
- Driving
- Store discount
- Profit sharing
Quick apply
11d
Care Assistant
St Martins Care —Newcastle upon Tyne
- £12.75 an hour
- Weekend availability
- Microsoft Excel
- No experience needed
- English
- Free parking
- Annual leave
Quick apply
Bank Kitchen Assistant
St Martins Care —Washington
- £12.75 an hour
- Part-time
- Microsoft Excel
- No experience needed
- English
- Free parking
- Annual leave
Quick apply
Receptionist / Financial Services Administrator
Leazes Quadrus Financial Planning Ltd —Washington
- £25,000 a year
- Full-time
- Hybrid work
- Salesforce
- English
- Administrative experience
- Free parking
- Sick pay
Quick apply
4h
Sales Consultant
JT Dove Limited —Consett
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Profit sharing
Quick apply
5d
Regional Field Service Manager - North East
YouFibre —Durham
- £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
5d
Trainee Dispenser
Boots —South Hetton
- £16 an hour
- Full-time
- No experience needed
- Travel
- IT
- Employee assistance programme
- Employee discount
9d
General Manager
JT Dove Limited —Newcastle upon Tyne
- Full-time
- Management
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Independent Living Support Worker – British Sign Language (Newcastle)
The Percy Hedley Foundation —Newcastle upon Tyne
- £15.69 an hour
- Temporary
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
6d
Creative Producer
Henderson Design Group (I Love Wallpaper) —Hartlepool
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
4d
Yard and Plant Operative
McCarrick Construction —Chester-le-Street
- £14 - £15 an hour
- Part-time
- Driving
- Construction experience
- In-person
Quick apply
10d
Audio Typist
Perspective Financial Group —Newcastle upon Tyne
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Referral programme
Bank Senior Care Assistant
St Martins Care —Newcastle upon Tyne
- £14.75 an hour
- Part-time
- Microsoft Excel
- English
- IT
- Free parking
- Annual leave
Quick apply
Dispenser
Boots —South Hetton
- £16 an hour
- Full-time
- Travel
- IT
- Employee assistance programme
- Employee discount
9d
Financial Administrator
Perspective Financial Group —Newcastle upon Tyne
- Monday to Friday
- Microsoft Outlook
- Administrative experience
- Communication skills
- Referral programme
Senior Care Assistant
St Martins Care —Newcastle upon Tyne
- £14.75 an hour
- Full-time
- Microsoft Excel
- English
- IT
- Free parking
- Annual leave
Quick apply

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go north east jobs near newcastle upon tyne, eng

Health Advisor - 111/999 Call Taker

North East Ambulance Service NHS Foundation Trust -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£25,760 - £34,000 a year
12 days ago

Qualifications

English
Computer skills
Communication skills

Full job description

We are expanding, come and grow with us! Do you have excellent communication, listening and computer skills, enjoy solving problems and genuinely want to make a difference in the lives of others? If so, join our army of life-savers as a Health Advisor taking 999 and 111 calls. Being a Health Advisor is challenging but rewarding as you can directly help those most in need. You will work as part of a close-knit team of people who have a passion for helping those in crisis, where no two days are the same. You don’t need any medical knowledge, and full training in managing calls and use of our systems will be provided.

This role could be the first step of a great career in healthcare and can give you the knowledge to go even further. In this role you will:

Be a strong communicator, asking questions in a way which can help assess a callers needs in a pressurised environment, where time is of the essence.
Manage calls supported by a computerised medical assessment tool, to help give patients the most appropriate care response. From an ambulance in life-threatening emergencies, through to a GP appointment, dentist appointment, or referring the patient to a range of community-based services, such as a walk-in-center.

Please ensure that you have read the shift pattern document attached before applying. As a 24/7/365 service, you will be expected to work Bank Holidays including Christmas. Any Bank Holidays worked will be added to your holiday allowance.

As a Health Advisor for the ambulance service you will be the first point of contact with patients, healthcare professionals and other callers. Working within Operations Centre's located at HQ - Newcastle, Hebburn and Wynyard you will use NHS pathways to record patients demographics and clinical information to assess their condition to ensure they are directed to the most appropriate healthcare professional or service.

You will provide basic advice and health information to patients calling 111, supporting callers to access the appropriate level of care.

Your Training is pass or fail and whilst you will be trained initially to handle 111 calls, over the next 12 months it is expected that you will be given additional skills, via a career progression programme, to enable you to handle 999 Emergency calls. All of our Health Advisors are expected to take both types of calls.

On occasion you may be required to work from one of our alternative sites, to enable the Trust to fulfil its obligations.

In line with the code of practice on English language requirements for public sector workers applicants must have the ability to converse under pressurised circumstances with members of the public and document and provide instruction in accurate spoken and written English.

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Please ensure you take a look at the job description attached for full details of duties and responsibilities

Band 3 Plus potential salary including unsocial hours payments; from £31,500-£34,000 pa depending on rota/pro rata.

This role involves handling emergency and urgent calls, including exposure to potentially traumatic and distressing situations such as serious illness, injury and death.

Candidates should be aware of the emotional demands of the role and carefully consider their personal resilience and wellbeing when applying.

We are committed to supporting the wellbeing of our staff and provide access to appropriate support mechanisms throughout training and employment. We encourage applicants to consider any support they may need and to discuss this with us at any stage of the recruitment process.

Apply Now

Refine Your Search

go north east jobs in newcastle upon tyne, eng

Health Advisor - 111/999 Call Taker

Assistant Manager

Bank Care Assistant

Trainee Manager

Van Driver/Warehouse Sales

Care Assistant

Bank Kitchen Assistant

Receptionist / Financial Services Administrator

Sales Consultant

Regional Field Service Manager - North East

Trainee Dispenser

General Manager

Independent Living Support Worker – British Sign Language (Newcastle)

Creative Producer

Yard and Plant Operative

Audio Typist

Bank Senior Care Assistant

Dispenser

Financial Administrator

Senior Care Assistant

I want to receive the latest job alerts for go north east in newcastle upon tyne, eng

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