Patient access Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Administrator - Neurodevelopmental Single Point of Access
Partnering Health Ltd —Newcastle upon Tyne
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
5d
Property Lease Coordinator
Cora Health —Newcastle upon Tyne
- Up to £35,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
Healthcare Data Processor
Virprac —Wallsend
- £13.50 an hour
- Full-time
- GP surgery experience
- English
- SQL
- Free parking
- Annual leave
Quick apply
2d
Patient Care Advisor
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £25,760 - £27,476 a year
- Full-time
3d
Patient/Customer Services Coordinator
Curaleaf International —Sunderland
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
4d
Warehouse Operative PM Shift
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
2d
Warehouse Operative AM Shift
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
2d
Dispenser NVQ
Superdrug —Newcastle upon Tyne
- Up to £14.20 an hour
- Every weekend
- Customer service
- No experience needed
- Store discount
- Employee discount
Supervisory Assistant - Lingey House Primary School
Gateshead Council —Gateshead
- £4,496 - £5,617 a month
- Part-time
- School
4d
Foster Parent
UK Fostering —Newcastle upon Tyne
- £420 - £630 a week
- Full-time
- Care experience
- English
- Driving
- Store discount
- Work from home
Quick apply
Occupational Therapy Assistant
Tees, Esk and Wear Valleys NHS Trust —Seaham
- £25,760 - £27,476 a year
- Part-time
4d
Warehouse Operative - Sunday Shift Only (5 hours per week)
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
2d
Specialist Practitioner (Urgent Care CAS) Paramedic
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £49,387 - £56,515 a year
- Full-time
11d
Hearing Aid Audiologist, Gosforth
The Hearing Care Partnership —Newcastle upon Tyne
- £42,000 - £120,000 a year
- Full-time
- Travel
- Annual leave
- Gym membership
Recovery Support Worker - Nights
Priory Group —Blakelaw
- Part-time
- Rehabilitation centre
- Care plans
- Communication skills
- Referral programme
Bank Recovery Support Worker
Priory —Newcastle upon Tyne
- £13.45 an hour
- Rehabilitation centre
- Care plans
- Communication skills
- Referral programme
Quick apply
Receptionist
Bupa Dental Care —Newcastle upon Tyne
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
1d
Veterinary Auxiliary Nurse
IVC —Gateshead
- Up to £25,201.90 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Activity Co-ordinator
Eothen Homes —Wallsend
- £13.84 an hour
- Overtime

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patient access jobs near newcastle upon tyne, eng

Administrator - Neurodevelopmental Single Point of Access

Partnering Health Ltd -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Data entry
Time management

Full job description

PHL have an exciting opportunity for an Administrator to join the team working in our new Neurodevelopmental Single Point of Access service on a full time permanent basis.

As a Neurodevelopmental Single Point of Access (SPOA) Administrator, you will play a vital role in supporting the patient care pathway by delivering efficient, compassionate, and professional administrative support within a busy and dynamic healthcare environment.

The role involves managing a high-volume caseload and acting as a key point of contact for patients, families, healthcare professionals, and external services. Core responsibilities include handling inbound and outbound communications, managing referrals checking eligibility documentation, supporting clinical teams with administrative tasks.

Your key responsibilities will be:

Answer inbound calls and assist with queries from patients, representatives, healthcare professionals, and external services.
Screen and direct calls and enquiries to appropriate team members.
Initiate outgoing calls relating to welcomes
Administer and process patient referrals and other patient information accurately and professionally.
Manage shared email inboxes and respond to general non-clinical enquiries.
Maintain organised, secure, and accessible filing and administrative systems.
Record patient observations and escalate concerns relating to patient safety, including safeguarding, to the clinical team.
Acknowledge and assist with patient complaints in line with procedure.
Liaise effectively with GP practices, pharmacies, and other external partner organisations to support coordinated care.
Assist with gathering statistics, reports, and clinical audits.
Adhere to Key Performance Indicators (KPIs) and communicate service delivery issues to management.
Participate in service meetings, improvement initiatives, innovations, and the development of patient information materials.
Carry out all responsibilities in a timely manner to support patients in accessing appropriate care.
Maintain professionalism at all times, adhering to confidentiality, privacy, consent, and information governance requirements.
Demonstrate compassion, empathy, tact, patience, and a non-judgemental approach when supporting individuals from diverse backgrounds and experiences.
Promote a supportive, respectful, positive, safe, effective, and inclusive working environment.

Requirements:

Previous experience within a care navigator or healthcare administration role
Proven experience of providing admin support to a busy team
Experience of working in a multi- disciplinary team
Experience of accurate and reliable data entry
Proficient in Microsoft Office especially Microsoft Excel and Word
Strong organisational and time- management skills, flexible approach to conflicting or unexpected priorities

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

patient access jobs in newcastle upon tyne, eng

Administrator - Neurodevelopmental Single Point of Access

Health Advisor - 111/999 Call Taker

Property Lease Coordinator

Healthcare Data Processor

Patient Care Advisor

Patient/Customer Services Coordinator

Warehouse Operative PM Shift

Warehouse Operative AM Shift

Dispenser NVQ

Supervisory Assistant - Lingey House Primary School

Foster Parent

Occupational Therapy Assistant

Warehouse Operative - Sunday Shift Only (5 hours per week)

Specialist Practitioner (Urgent Care CAS) Paramedic

Hearing Aid Audiologist, Gosforth

Recovery Support Worker - Nights

Bank Recovery Support Worker

Receptionist

Veterinary Auxiliary Nurse

Activity Co-ordinator

I want to receive the latest job alerts for patient access in newcastle upon tyne, eng

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