Transport co Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Customer Service Agent
Co Wheels Car Club —Newcastle upon Tyne
- From £12.71 an hour
- Full-time
- Bilingual
- Customer service
- English
- Employee discount
Quick apply
1d
Fleet Vehicle Administrator
Vertu Motors —Gateshead
- £24,784.50 - £27,784.50 a year
- Full-time
- Microsoft Excel
- Employee discount
Quick apply
Plant Operator Co-ordinator
Hubbway Limited —Cramlington
- Up to £32,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Quick apply
13d
VacancyTitle: Payments Administrator
Grainger plc —Newcastle upon Tyne
- Full-time
- Remote
- Administrative experience
- Organisational skills
5d
Distribution Officer
RENOLIT —Cramlington
- From £29,717.09 a year
- Full-time
- Warehouse experience
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service Advisor
CA Group Ltd —Bishop Auckland
- Full-time
- Sales
- Microsoft Office
- In-person
- Free parking
Quick apply
6d
Purchasing Co-ordinator
Hubbway Limited —Cramlington
- Up to £37,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
13d
VacancyTitle: Data Protection and Legal Assistant
Grainger plc —Newcastle upon Tyne
- Full-time
- Remote
Merchandising Assistant
Rowen Homes —Newcastle upon Tyne
- £27,500 a year
- Full-time
- Hybrid work
- Merchandising
- Analysis skills
- Negotiation
- Free parking
- Employee discount
Quick apply
7d
VacancyTitle: Finance Apprentice
Grainger plc —Newcastle upon Tyne
- Full-time
- Remote
- Accounting
8d
Site Operative
SUEZ —Hexham
- £12.81 an hour
- Maintenance
5d
Development /Transport Planner
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- Project management
- Communication skills
- Flexitime
- Work from home
Research Assistant/Associate
Newcastle University —Newcastle upon Tyne
- £33,951 - £42,254 a year
- Full-time
- Hybrid work
- Doctoral degree
- Data analysis skills
- Analysis skills
10d
VacancyTitle: Risk Manager
Grainger plc —Newcastle upon Tyne
- Full-time
- Remote
- Organisational skills
5d
Buyer - Upholstery
Rowen Homes —Newcastle upon Tyne
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Communication skills
- Free parking
- Store discount
Quick apply
Sports Centre Manager
Royal Grammar School, Newcastle —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Internal Talent Manager
ResQ —Seaham
- Full-time
- Employee assistance programme
5d
Senior Sales and Design Consultant
Rowen Homes —Gateshead
- £13.53 an hour
- Weekend availability
- Sales
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Senior Development / Transport Planner
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Communication skills
- Flexitime
- Work from home
Content Creator
Rowen Homes —Newcastle upon Tyne
- Full-time
- Hybrid work
- Marketing
- Social media management
- Presentation skills
- Free parking
- Store discount
Quick apply
11d

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Customer Service Agent

Co Wheels Car Club
Newcastle upon Tyne

Quick apply

Job details

Full-time
From £12.71 an hour
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Car scheme

Qualifications

Bilingual
Customer service
English
Data entry
Phone etiquette
Communication skills

Full job description

Job Description

Job title: Customer Service Agent

Hours: 38hrs per week on average (Shifts - 4 x 10hr shifts out of 7 days)

Salary: Competitive

Holiday entitlement: 25 days per annum, plus Bank Holidays

Location: Office working (No work from home option)

Reporting to: Customer Experience Lead

Background

Are you passionate about delivering top-notch customer service and looking for a fun, supportive team to call your own? Co Wheels Car Club is the perfect place for you!

At Co Wheels, we’re revolutionising how people access cars with our ‘pay-as-you-go’ car hire service. With a fleet of over 600 vehicles spread across more than 70 towns and cities in the UK, we’re helping people drive smarter, not harder. As a registered Social Enterprise, we’re also making a real difference by delivering sustainable transport solutions to sectors like local government, the NHS, universities and housing providers.

As our membership grows, we’re looking for an enthusiastic, customer-driven Customer Service Agent to join our small team. If you’re a self-starter who is all about putting people first and creating unforgettable experiences, we want to hear from you!

The Role :

As a key member of our Customer Service Team, you’ll be at the heart of delivering fantastic service to our 40,000+ members. Whether you're handling enquiries via online chat, phone or email, your calm and professional approach will ensure every interaction is a positive one. In this fast-paced environment, no two days (or nights) are the same – and that’s just how we like it!

We believe in supporting our team to grow, so you’ll be given all the training and tools you need to succeed. Full training is provided before moving onto the regular schedule of the Customer Service Team.

Your Responsibilities :

Keep customer service standards sky-high, calmly handling any issues that come your way.
Respond to customer inquiries via chat, email and phone in a friendly, professional and brand-reflecting manner.
Tackle customer complaints with confidence and turn challenges into solutions.
Handle membership processing and general admin tasks.
Embrace variety - Co Wheels is always growing therefore your duties may vary into other areas of the business on occasion.

What We're Looking For :

Previous experience in customer service (Call Centre environment prefered).
Strong communication skills and the ability to build positive relationships with team members and Co Wheels members alike.
A flexible approach to work shifts to meet the needs of the business.
A tech-savvy mindset - comfortable using various software programs and the Co Wheels App.
A passion for delivering great customer experiences.
We are a small team and expect a hands on approach with everyone chipping in and helping each other out.

Why Co Wheels ?

Competitive Salary – We value your hard work!

Generous Holiday – 25 days + bank holidays to recharge.

Cycle-to-Work Scheme – Plus secure cycle storage for your ride.

Growth Opportunities – We want to see you thrive and progress within the company.

Annual Bonus – Based on company/ group targets and KPIs.

Company ECOS Car Scheme – As part of MG UK, our staff can take advantage of the MG ECOS Scheme

Workplace Pension – With People’s Pension.

Relaxed Dress Code – No need to wear a suit to be your best self.

If you’re ready to be part of an innovative, mission-driven company where you can make a real difference, apply today! Let’s drive the future of transportation together!

Experience:

Customer Service: 1 year
Call Centre background preferred

Work Location: Newcastle upon Tyne

If you require further information, please email [email protected]

Co Wheels Car Club

Suite 1, 7-15 Pink Lane,

Newcastle upon Tyne,

NE1 5DW

www.co-wheels.org.uk

Job Type: Full-time

Pay: From £12.71 per hour

Benefits:

Company pension
Cycle to work scheme
Employee discount

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

transport co jobs in newcastle upon tyne, eng

Customer Service Agent

Fleet Vehicle Administrator

Plant Operator Co-ordinator

VacancyTitle: Payments Administrator

Distribution Officer

Customer Service Advisor

Purchasing Co-ordinator

VacancyTitle: Data Protection and Legal Assistant

Merchandising Assistant

VacancyTitle: Finance Apprentice

Site Operative

Development /Transport Planner

Research Assistant/Associate

VacancyTitle: Risk Manager

Buyer - Upholstery

Sports Centre Manager

Internal Talent Manager

Senior Sales and Design Consultant

Senior Development / Transport Planner

Content Creator

I want to receive the latest job alerts for transport co in newcastle upon tyne, eng

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