Business owner Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Client Engagement Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Newcastle upon Tyne
- Weekend availability
- Oracle
- Salesforce
- English
Business Development Executive
Tritility Limited —Jarrow
- £27,000 - £40,000 a year
- Full-time
- Sales
- In-person
- Free parking
- Annual leave
Quick apply
8d
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- Salesforce
- Travel
13d
Newcastle Trade Activation Executive
Jubel —Newcastle upon Tyne
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Sales Development Representative
Sage —Newcastle upon Tyne
- Hybrid work
- Sales
Private Hire Taxi Driver
Phoenix Taxis —Blyth
- Up to £1,000 a week
- Full-time
- No experience needed
- English
- Driving
- Flexitime
Quick apply
Management Accounts - Finance Manager - AC3
Parkdean Resorts —Newcastle upon Tyne
- £55,000 a year
- Accounting
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Business Process and Knowledge Graduate
Sage —Newcastle upon Tyne
- AI
- Business
- Communication skills
Entertainment, Events & Venue Growth Manager
The 3 Stories —Sunderland
- £34,000 - £36,000 a year
- Weekend availability
- Hospitality
- In-person
- Negotiation
- Annual leave
Quick apply
9d
Lead Development Representative
Trimble —Newcastle upon Tyne
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
Full Time Property Manager
Hunters Newcastle —Newcastle upon Tyne
- £26,000 - £30,000 a year
- Full-time
- English
- In-person
- Communication skills
- Referral programme
- Sick pay
Quick apply
2d
Full Stack Software Developer (.NET, Angular)
Baker Hughes —Cramlington
- Full-time
- Remote
- Azure
- Computer Science
- Engineering
- Flexible schedule
- Life insurance
Van Owner - Delivery Driver
ATA LTD —Newcastle upon Tyne
- £180 a day
Quick apply
Senior Employee Relations Specialist
Inspired Human Resources Ltd —Blyth
- Up to £36,000 a year
- Part-time
- Hybrid work
- Hospitality
- Human resources
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
8d
Field Sales Manager
Handepay —Newcastle upon Tyne
- £60,000 a year
- Full-time
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Field Sales Account Manager
PHSGroup —Newcastle upon Tyne
- £35,000 - £38,000 a year
- Sales
- In-person
- Work from home
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Gateshead
- Temporary
- Customer service
Field Sales Executive, Newcastle
Deliveroo —Newcastle upon Tyne
- Full-time
- Hybrid work
- Hospitality
- Sales
- Communication skills
14d
Business Sales Consultant
Evergreen Business Solutions Ltd —Gosforth
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Profit sharing
- Annual leave
Quick apply
2d

I want to receive the latest job alerts for business owner in newcastle upon tyne, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business owner jobs near newcastle upon tyne, twr

Business Development Representative jobs in Newcastle Upon Tyne

Delivery Driver jobs in Newcastle Upon Tyne

Account Manager jobs in Newcastle Upon Tyne

Property Manager jobs in Newcastle Upon Tyne

Customer Success Manager jobs in Newcastle Upon Tyne

Van Driver jobs in Newcastle Upon Tyne

Business Process Analyst jobs in Newcastle Upon Tyne

Healthcare Business Analyst jobs in England

Business Development Representative jobs in Grays

Business Development Representative jobs in Remote

Business Development Representative jobs in Leeds

Property Development Entry Level jobs in London

Business Development Representative jobs in Glasgow

Small Business jobs in London

Part Time Field Sales jobs in Birmingham

Field Manager jobs in Liverpool

Field Manager jobs in Birmingham

Entry Level Account Manager jobs in London

Field Manager jobs in London

Field Manager jobs in Basingstoke

Client Engagement Manager -Full time - Permanent - Gateshead

Recite Me
Gateshead

Quick apply

Job details

Full-time

Benefits

Flexible schedule

Qualifications

B2B
Organisational skills
Agile
SaaS
Account management
Communication skills

Full job description

In today’s digital age, we believe everyone should be able to access web content in a way that works for them. Our mission is to make the online world accessible for all.

And we’re not alone in this journey! Over 500 organisations already use our software to enable greater accessibility for their online content, products or services.

We’re passionate about our cause and our product. As we move from scale-up to market leader, we need help to achieve our ambitious plans. Which is why we’re looking for an experienced, Client Engagement Lead

About the role

This is a key role, to oversee strategic client relationships and drive exceptional customer engagement across our SaaS business.

The Client Engagement Lead will act as a senior relationship owner for key customers, ensuring strong communication, successful delivery coordination, customer satisfaction, and long-term retention. The role requires close collaboration with Product, Customer Success and Sales, and Leadership teams to ensure customer expectations are effectively managed and business objectives are achieved.

This is a strategic, client-facing role suited to someone who thrives in relationship management, stakeholder communication, and cross-functional coordination within a technology-led environment.

In this role you will be responsible for:

Strategic Client Management
- Develop and maintain strong relationships with key customer stakeholders
- Serve as the senior point of contact for strategic client engagement
- Lead regular customer review meetings and engagement planning sessions
- Ensure customers are aligned with platform capabilities, updates, and delivery expectations
- Build trust through proactive communication and consultative support
Cross-Functional Leadership
- Act as a bridge between clients and internal teams including Product, Engineering, Support, and Operations
- Coordinate internal communication relating to customer priorities, risks, and opportunities
- Support the prioritisation of customer issues and enhancement requests
- Collaborate with leadership teams to improve customer engagement strategies and processes
Customer Success & Retention
- Drive customer satisfaction, retention, and long-term engagement
- Identify and mitigate customer risks or service concerns
- Monitor engagement metrics and customer health indicators
- Support renewal conversations and expansion opportunities where appropriate
- Champion the voice of the customer internally
Operational & Process Improvement
- Contribute to the development of scalable customer engagement processes
- Support continuous improvement initiatives across customer experience and communication
- Maintain accurate customer records, reporting, and engagement documentation
- Mentor or support junior engagement or client services team members where required
KPI metrics:
- Customer Retention Rates
- Customer Retention
- Customer Satisfaction
- Net Promoter Score

Requirements

We’re looking for great characters with the right attitude and aptitude. Here’s a few things you’ll need to be able to demonstrate…

Essential
- Proven experience in client engagement, customer success, account management, or client services within SaaS or technology
- Strong stakeholder management and communication skills
- Experience managing complex customer relationships
- Ability to collaborate effectively with technical and non-technical teams
- Strong organisational and strategic thinking skills
- Ability to manage competing priorities and customer expectations
Desirable
- Experience working within B2B SaaS or digital platforms
- Familiarity with agile or product-led environments
- Experience with CRM/customer engagement platforms
- Understanding of customer retention and lifecycle management strategies

About you:

Relationship-driven and commercially aware
Confident communicator and facilitator
Strategic and solutions-focused
Calm and resilient under pressure
Collaborative leadership style

Benefits

Location

Hybrid working set-up. Remote 2 days per week and 3 days in the office. Newcastle/Gateshead Quayside HQ

Benefits

Great culture & working environment – working with a close-knit team in a global company
25 days annual vacation (plus UK bank holidays)

10 days ‘Workcation’ - reduced hours to work somewhere interesting
BHFC Healthcare
Death in Service

Hours

Typically 09:00 17:30 working day

We also operate a flexible start and end time starting 08:00-10:00 and finish 8.5 hrs later

Hybrid 3:2 days office/remote (Baltimore House, Gateshead)

Quick apply

Refine Your Search

business owner jobs in newcastle upon tyne, twr

Client Engagement Manager -Full time - Permanent - Gateshead

Delivery Partner Manager, UK/IE Delivery Partner Managers

Business Development Executive

Customer Success Manager

Newcastle Trade Activation Executive

Sales Development Representative

Private Hire Taxi Driver

Management Accounts - Finance Manager - AC3

Business Process and Knowledge Graduate

Entertainment, Events & Venue Growth Manager

Lead Development Representative

Full Time Property Manager

Full Stack Software Developer (.NET, Angular)

Van Owner - Delivery Driver

Senior Employee Relations Specialist

Field Sales Manager

Field Sales Account Manager

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Field Sales Executive, Newcastle

Business Sales Consultant

I want to receive the latest job alerts for business owner in newcastle upon tyne, twr

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected