Customer Advisor
Boots —Gateshead
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
2d
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Customer service Advisor (Sales)
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Full-time
- Customer service
Customer Service Advisor
XPS Pensions Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- CRM software
- Customer service
- Organisational skills
- Employee discount
- Referral programme
8d
Learning and Skills Advisor- Customer Experience
Gateshead Council —Gateshead
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- English
- Annual leave
- Employee discount
VMO2 Customer Service Advisor
Concentrix —Newcastle upon Tyne
- £12.75 an hour
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Employee discount
Customer Experience Advisor - 20 hours
Jewells —Newcastle upon Tyne
- Communication skills
- Paid training
- Employee discount
Customer Service Advisor (Payments and Retentions)
TEAM RH FITNESS LTD —Gateshead
- £26,250.00 - £26,250.01 a year
- Sales
- Customer service
- Typing
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
ArvatoConnect —Newcastle upon Tyne
- £24,785 a year
- Weekend availability
- English
- IT
- Communication skills
- Employee discount
- Life insurance
1d
Sales Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Full-time
- Sales
- Negotiation
Sales Advisor
Hotel Chocolat —Newcastle upon Tyne
- £13.05 an hour
- Hotel
- Café
- Employee discount
10d
Retail Travel Advisor
TUI Group —Gateshead
- From £13.09 an hour
- Part-time
- Customer service
- Employee discount
5d
Tesco Travel Money Advisor
Travelex —Newcastle upon Tyne
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Sales Advisor
The White Company —Newcastle upon Tyne
- Customer service
- Employee discount
10d
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
5d
Service Advisor
Lloyd Newcastle BMW/MINI —Newcastle upon Tyne
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
Quick apply
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Multi-Channel Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £26,133 a year
- 8 hour shift
- Customer service
- Microsoft Office
- Computer skills
- Employee discount
- Referral programme
Quick apply
Customer Experience Advisor
Decor Group Ltd (Decorating Centre Online) —Durham
- From £12.71 an hour
- Part-time
- Social media management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
11d

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Customer Advisor

Boots -
Gateshead

Apply Now

Job details

Part-time | Full-time
£16 an hour
2 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service

Full job description

275965BR

Customer Advisor

Gateshead, Metro Centre

Job Description

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role.

Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

About the role

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
You will be provided with award winning training accredited by the Institute of Customer Service

What you’ll need to have

These are the essential skills or experience needed to succeed in this role:

Full training is provided for this role, and we are looking for people who:
Excel in a varied environment, working at pace
Communicate and listen effectively
Enjoy working as part of a team, promoting a collaborative team dynamic
Know that the little things make the biggest difference for customer interactions
Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:

Experience providing customer care and delivering great customer service, but this is not essential.

Our benefits

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots?

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Business Area

Retail

Function

Store Colleagues

Keywords

Retail, Stores, Customer, Customer Service, FMCG, Store, Sales, Retail Sales, Cash Handling, Photo, Photo Processing, Counter Sales, Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Electrical, Consultant, Fragrance, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Dispenser, Trainee Dispenser, No7, Part time, Sales Assistant, Retail Assistant

Hours per week

Latitude,longitude 1

54.957650033,-1.668572765

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekends

Airport

Hours per week

Less than 8 hours per week

Company

UK Stores

Division

16 - United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

Region

4 - North East

Area

117 - South Newcastle Tyne Valley

Store

5002 - GATESHEAD METRO CENTRE

County

Tyne and Wear

Country

Address 1

46-52 Cameron Walk

Address 2

Gateshead

Address 3

Tyne And Wear

Post Code

NE11 9YQ

Source

Boots

Need To Know (New)

We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week;, This role includes evening shifts;, This role includes weekend shifts;

Are night shifts required as part of this shift pattern?

Do you require a second shift pattern to be advertised?

Please select the required shift pattern for Fridays