Member services representative Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Administrator - Neurodevelopmental Single Point of Access
Partnering Health Ltd —Newcastle upon Tyne
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Assistant Manager, Kurt Geiger, Metro Gateshead
Kurt Geiger —Metrocentre
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
Engagement Officer
Reed In Partnership —Newcastle upon Tyne
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Store Manager - North Shields
Oak Furnitureland —North Shields
- £60,000 - £66,950 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Sales - 12 hour Sales Advisor - UK
New Look —Cramlington
- 12 hour shift
- Microsoft Word
5d
Supervisor - Fenwicks (Newcastle)
Hugo Boss —Newcastle upon Tyne
- Communication skills
10d
Customer Representative (Technical Support)
Act! LLC —Newcastle upon Tyne
- £27,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Store Manager - Gateshead Newcastle (Metrocentre)
Hugo Boss —Newcastle upon Tyne
- Communication skills
4d
Senior Support Worker
Time to Care Specialist Support Services Limited —Newcastle upon Tyne
- From £14.20 an hour
- 12 hour shift
- No experience needed
- Driving
- IT
- Annual leave
- Referral programme
Quick apply
Sales Canvasser
Ringtons —Bedlington
- £25,620 - £35,000 a year
- Part-time
- Microsoft Word
- Customer service
- In-person
- Employee assistance programme
- Flexible schedule
Quick apply
11d
Supervisor - Newcastle Metrocentre
Hugo Boss —Newcastle upon Tyne
- Communication skills
5d
Store Manager - Gateshead (Newcastle Metrocentre)
Hugo Boss —Newcastle upon Tyne
- Management
- Leadership
- Communication skills
3d
Grounds Maintenance and Street Cleansing Seasonal Worker
Gateshead Council —Gateshead
- £25,185 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
3d
Paralegal - Healthcare Regulatory (Training Delivery)
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Organisational skills
- IT
- Communication skills
Quick apply
Newcastle Programme Coordinator
Action Tutoring —Newcastle upon Tyne
- £27,974 a year
- Full-time
- Hybrid work
- Travel
- School
- Flexitime
10d
Paralegal - Construction & Engineering
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Contracts
- Communication skills
Quick apply
12d
Deputy Director, Customer Support & Resolution
HM Revenue and Customs —Newcastle upon Tyne
- £81,000 a year
- Full-time
- Customer service
- Presentation skills
- Communication skills
- Annual leave
9d
VacancyTitle: Environmental Scientist
Northumbrian Water/Essex & Suffolk Water —Washington
- £41,735 - £49,100 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Family Help Team Manager
Gateshead Council —Gateshead
- £48,226 - £51,536 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
- Annual leave
- Employee discount
1d
Assistant Director (Crime)
Insolvency Service —Newcastle upon Tyne
- £72,113 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d

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member services representative jobs near newcastle upon tyne, twr

Administrator - Neurodevelopmental Single Point of Access

Partnering Health Ltd -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Data entry
Time management

Full job description

PHL have an exciting opportunity for an Administrator to join the team working in our new Neurodevelopmental Single Point of Access service on a full time permanent basis.

As a Neurodevelopmental Single Point of Access (SPOA) Administrator, you will play a vital role in supporting the patient care pathway by delivering efficient, compassionate, and professional administrative support within a busy and dynamic healthcare environment.

The role involves managing a high-volume caseload and acting as a key point of contact for patients, families, healthcare professionals, and external services. Core responsibilities include handling inbound and outbound communications, managing referrals checking eligibility documentation, supporting clinical teams with administrative tasks.

Your key responsibilities will be:

Answer inbound calls and assist with queries from patients, representatives, healthcare professionals, and external services.
Screen and direct calls and enquiries to appropriate team members.
Initiate outgoing calls relating to welcomes
Administer and process patient referrals and other patient information accurately and professionally.
Manage shared email inboxes and respond to general non-clinical enquiries.
Maintain organised, secure, and accessible filing and administrative systems.
Record patient observations and escalate concerns relating to patient safety, including safeguarding, to the clinical team.
Acknowledge and assist with patient complaints in line with procedure.
Liaise effectively with GP practices, pharmacies, and other external partner organisations to support coordinated care.
Assist with gathering statistics, reports, and clinical audits.
Adhere to Key Performance Indicators (KPIs) and communicate service delivery issues to management.
Participate in service meetings, improvement initiatives, innovations, and the development of patient information materials.
Carry out all responsibilities in a timely manner to support patients in accessing appropriate care.
Maintain professionalism at all times, adhering to confidentiality, privacy, consent, and information governance requirements.
Demonstrate compassion, empathy, tact, patience, and a non-judgemental approach when supporting individuals from diverse backgrounds and experiences.
Promote a supportive, respectful, positive, safe, effective, and inclusive working environment.

Requirements:

Previous experience within a care navigator or healthcare administration role
Proven experience of providing admin support to a busy team
Experience of working in a multi- disciplinary team
Experience of accurate and reliable data entry
Proficient in Microsoft Office especially Microsoft Excel and Word
Strong organisational and time- management skills, flexible approach to conflicting or unexpected priorities

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

member services representative jobs in newcastle upon tyne, twr

Administrator - Neurodevelopmental Single Point of Access

Assistant Manager, Kurt Geiger, Metro Gateshead

Engagement Officer

Store Manager - North Shields

Sales - 12 hour Sales Advisor - UK

Supervisor - Fenwicks (Newcastle)

Customer Representative (Technical Support)

Assistant Store Manager - Gateshead Newcastle (Metrocentre)

Senior Support Worker

Sales Canvasser

Supervisor - Newcastle Metrocentre

Store Manager - Gateshead (Newcastle Metrocentre)

Grounds Maintenance and Street Cleansing Seasonal Worker

Paralegal - Healthcare Regulatory (Training Delivery)

Newcastle Programme Coordinator

Paralegal - Construction & Engineering

Deputy Director, Customer Support & Resolution

VacancyTitle: Environmental Scientist

Family Help Team Manager

Assistant Director (Crime)

I want to receive the latest job alerts for member services representative in newcastle upon tyne, twr

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