assistant general manager Work, Jobs in newcastle upon tyne (with Salaries)

General Manager
Swim Sports Company Ltd —Newcastle upon Tyne
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
13d
Assistant General Manager
The Revel Collective —Newcastle upon Tyne
- £34,000 - £36,000 a year
- Full-time
- Bar
- Sick pay
Quick apply
Assistant Manager
Lane7 - Newcastle —Newcastle upon Tyne
- £31,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
2d
Assistant General Manager
JDGYMS —Newcastle upon Tyne
- Full-time
- Management
- Employee discount
Quick apply
Assistant General Manager
Treetop Golf, Metrocentre, Newcastle —Gateshead
- Up to £32,000 a year
- Full-time
- IT
- Employee discount
Quick apply
7h
Assistant Manager
Lounges —Cramlington
- £34,000 a year
- Full-time
- Serving
- Communication skills
Quick apply
8d
Assistant Manager
Miller & Carter - Newcastle —Newcastle upon Tyne
- Full-time
- Management
- Mentoring
- Restaurant
- Employee discount
Quick apply
10d
General Manager
Marston's Pubs —Durham
- Up to £45,000 a year
Quick apply
Hotel Receptionist
NOVOTEL —Newcastle upon Tyne
- Full-time
- Sales
- English
- Hotel
Quick apply
13d
Receptionist
NOVOTEL —Newcastle upon Tyne
- Full-time
- Sales
- English
- Hotel
Quick apply
13d
Cluster Meeting & Events Manager
MHDV —Newcastle upon Tyne
- Microsoft Outlook
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Fitness Manager - Newcastle East
The Gym Group —Newcastle upon Tyne
- Full-time
- Employee discount
- Sick pay
Cafe Assistant
Dance City —Newcastle upon Tyne
- £12.71 an hour
- Hospitality
- Supervising experience
- In-person
Quick apply
13h
Visitor Assistant
English Heritage —Tynemouth
- £12.71 an hour
- Weekend availability
- Customer service
- English
- Employee assistance programme
- Employee discount
8d
Assistant Restaurant General Manager
Taco Bell - Newcastle Grainger Street —Newcastle upon Tyne
- £31,000 a year
- Full-time
- Management
- Quick service & fast food restaurant
- Flexible schedule
Quick apply
6d
Sports Centre Assistant
Royal Grammar School, Newcastle —Newcastle upon Tyne
- Up to £24,852 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
Chef for Seven Bridges Cafe
Dance City —Newcastle upon Tyne
- £28,000 a year
- Part-time
- Cooking
- Supervising experience
- Mentoring
- Free parking
- Flexible schedule
Quick apply
13h
Commercial Assistant
Pharmaron —Cramlington
- Organisational skills
- APIs
- Communication skills
9h
Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve
Leisure Business Services —Low Fell
- £24,420.00 - £42,463.15 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
1d
Assistant Property Manager
Oakley Property —Bridges
- Microsoft Excel
- Microsoft Office
- Administrative experience
7d

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assistant general manager jobs near newcastle upon tyne

General Manager

Swim Sports Company Ltd
Newcastle upon Tyne

Quick apply

Job details

Full-time
£32,000 - £37,000 a year
13 days ago

Benefits

Employee discount

Qualifications

Sales
Customer service
Facilities management
Business development
Leadership

Full job description

Job Ref: SPO2732

Branch: swim! - Newcastle Benton

Location: swim! - Newcastle, Newcastle Upon Tyne

Salary/Benefits: £32-37k and performance bonus potential

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 Days per week including evenings and weekends

Hours per week: 40

Posted date: 21/05/2026

Closing date: 04/07/2026

Our purpose-built, state-of-the-art venues are designed especially for families, safe, secure, and inspiring environments where children learn, grow, and have fun in the water.

We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.

The Role

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. You’ll oversee operations, safety, and performance ensuring the centre runs smoothly, looks its best, and meets the highest standards of teaching, maintenance, and service.

You’ll also play a key role in growing your local swim! community, connecting with families, schools, and local organisations. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to.

What You’ll Do

Lead the daily operations of your swim! venue, ensuring a safe, clean, and enjoyable environment for all customers.
Motivate, coach, and support your team including Assistant Manager, Team Leader, Teachers and Operations Assistants to deliver a premium experience every day.
Maintain the highest operational and safety standards, including responsibility for pool plant operations (training provided if required).
Manage staff rotas, schedules, and resources in line with the 3-week operating pattern and cost of sale budget.
Take ownership of local sales and membership growth, conducting follow-up calls with leads and enquiries and supporting parents through their swim! journey.
Deliver hyperlocal community engagement building relationships with schools, nurseries, and local groups to raise awareness and drive new sign-ups.
Retaining exist customers through high standards, quality lessons and customer service.
Monitor and analyse performance data and customer feedback to continuously improve service quality.
Lead on recruitment, onboarding, training, development and retention of new team members.
Collaborate with colleagues across swim! centres across your region and swim@ venues to share good practice and deliver a great experience for every family.

About You

You’re an energetic, people-first leader who thrives in a fast-paced, customer-focused environment. You’re just as comfortable on the poolside as you are leading your team or chatting with local families. You take pride in high standards, enjoy building relationships, and love seeing your venue and team succeed.

Essential

Experience leading a team, ideally in a leisure, hospitality, or customer-facing environment.
Excellent leadership, able to coach, motivate, and inspire others.
Confident communicator, both in-person and over the phone, with strong customer service skills.
Passion for delivering premium experiences and building community connections.
Capacity to work a 3-week rota (including some evenings/weekends).

Desirable

Experience managing facilities, ideally leisure or pool operations.
Knowledge of health safety, safeguarding, or compliance frameworks.
Pool Plant Operator qualification desirable (training provided if not yet held).
Sales or business development experience, ideally in a customer-service environment.
Understanding of performance reporting.

Why Join swim!

Competitive salary with bonus potential.
Your birthday off, on us.
Instant earned wage access, save as you earn and discount vouchers
Fully funded training and ongoing professional development.
Bright, positive working environment in modern, purpose-built facilities.
Discounts on lessons for family and friends.
Recognition, rewards, and regular team events.
Career progression opportunities from venue leadership to regional and central opportunities.

Quick apply

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assistant general manager jobs in newcastle upon tyne

General Manager