Customer consultant Work, Jobs in Newcastle Upon Tyne (with Salaries)

TSB | Customer Service Consultant | Grade B | Fraud Operations | Sunderland | 12 Month FTC
046 TSB UK —Sunderland
- £24,700 a year
- Full-time
- Travel
- Communication skills
13d
Trainee Energy Consultant
EC Business Solutions —Hebburn
- From £25,000 a year
- Full-time
- Sales
- Microsoft Office
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Travel Consultant - South Shields Denmark Centre
Hays Travel —South Shields
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
12d
Retail Sales Advisor - North Shields
Oak Furnitureland —North Shields
- £43,000 - £46,100 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
8d
Travel Consultant - Hexham
Hays Travel —Hexham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
VacancyTitle: Developer Services Support Advisor
Northumbrian Water/Essex & Suffolk Water —Washington
- £28,475 - £33,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
5d
Business Sales Consultant
Evergreen Business Solutions Ltd —Gosforth
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Profit sharing
- Annual leave
Quick apply
1d
Travel Consultant - Jarrow
Hays Travel —Jarrow
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
12d
Mercedes-Benz Sales Consultant
Sytner Mercedes-Benz of Sunderland —Sunderland
- £20,000 a year
- Weekend availability
- Sales
- Customer service
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- Salesforce
- Travel
13d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Business Process & Enablement Apprentice
Sage —Newcastle upon Tyne
- Azure
- Computer Science
- Mentoring
Technical Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- Up to £26,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Energy Consultant
Tritility Limited —Jarrow
- £27,000 - £50,000 a year
- Full-time
- Sales
- Communication skills
- Free parking
- Annual leave
Quick apply
Worldwide Sales Consultant
Hays Travel —Sunderland
- Sales
- Customer service
- Employee discount
3h
Customer Contact Consultant
Aberdein Considine —Newcastle upon Tyne
- Computer literacy
- Financial services
- Negotiation
Junior Commercial Advisor
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply

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customer consultant jobs near newcastle upon tyne

TSB | Customer Service Consultant | Grade B | Fraud Operations | Sunderland | 12 Month FTC

046 TSB UK -
Sunderland

Apply Now

Job details

Full-time | Fixed term contract
£24,700 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Private medical insurance

Qualifications

Communication skills

Full job description

Country: United Kingdom

IT STARTS HERE

Santander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

TSB is a key part of the Santander organisation. At TSB, we exist to help our customers make the most of their money, so that they can feel money confident every day.

When they feel more confident with their money, they can get more out of life. And put simply, that is what it’s all about.

THE DIFFERENCE YOU MAKE

TSB Fraud Operations are looking for a Customer Service Consultant based in our Sunderland office for telephone-based roles .

In this role, you’ll spend your time helping people when they call the bank with a concern, or we call them because we have identified an issue. You’ll be there to find out exactly what our customers need. You will make a difference in your role by listening, building relationships, and gathering a detailed picture of each unique situation. You will help to protect our customers and our business from financial loss relating to fraud. Then you’ll make sure the right action gets taken.

You’ll live near our Fraud hub in Sunderland, be able to travel to our hub for induction training and be flexible to work in our office 100% of time for 8 weeks. After the initial training and once you have reached the required competency, it will be 2-3 times a week.

If working remotely is new to you, don’t worry, we’ll give you the support and equipment you need to get set up, including a company laptop. In return we ask that you have a suitable environment to work that allows you to focus on our customers without distraction.

We’ll need you answering calls when our customers need us, you’ll work 35 hours per week between 8am and 9pm Monday to Sunday. Your shifts may vary week on week, we’ll ensure you know your shift pattern at least 4 weeks in advance.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A friendly and confident telephone manner with the ability to build strong customer relationships
Strong communication and active listening skills
A genuine passion for helping customers and delivering excellent service
A willingness to learn, develop and build new skills
A positive and adaptable approach within a fast-paced team environment

WE VALUE YOUR IMPACT

At TSB, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

We’ll pay you a base salary of £24,700 from day one, and an excellent benefits package which includes:

Extra 9% of your salary (£2,223) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
Variable Pay Award (5%/£1,235 on target) based on company performance.
Fantastic company pension – TSB contributing up to 13%
25 days holidays (plus bank holidays)
Private Healthcare
Opportunities to grow your career within a global organisation

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

Inclusion matters at TSB . We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day. Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you. TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

When applying, please consider the travel distance, time and cost to your chosen office location.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

Once you’ve applied, we will screen your CV and if successful, this is followed by a short telephone call with a member of our recruitment team. If after the call, we believe you’re a great fit for the role we will invite you to a face-to-face interview with a colleague from our Fraud Operations team in our office.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at [email protected]

Apply Now

Refine Your Search

customer consultant jobs in newcastle upon tyne

TSB | Customer Service Consultant | Grade B | Fraud Operations | Sunderland | 12 Month FTC

Trainee Energy Consultant

Retail Sales Advisor - Gateshead

Travel Consultant - South Shields Denmark Centre

Retail Sales Advisor - North Shields

Customer Service Agent

Travel Consultant - Hexham

VacancyTitle: Developer Services Support Advisor

Business Sales Consultant

Travel Consultant - Jarrow

Mercedes-Benz Sales Consultant

JUNIOR SALES CONSULTANT

Customer Success Manager

Service Desk Consultant - 2nd Line (Infrastructure)

Business Process & Enablement Apprentice

Technical Customer Service Advisor

Energy Consultant

Worldwide Sales Consultant

Customer Contact Consultant

Junior Commercial Advisor

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