Student support Work, Jobs in Newcastle Upon Tyne (with Salaries)

Student Experience Team Member
Unite Students —Newcastle upon Tyne
- £26,500 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Student Wellbeing Adviser
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- University
- Bachelor's degree
- No degree
8d
Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Quick apply
1d
Bar Team Member
Three Bulls Heads —Newcastle upon Tyne
- Up to £13.46 an hour
- Full-time
- Bar
- No experience needed
- Employee discount
Quick apply
Residences Assistant
Newcastle University —Newcastle upon Tyne
- £26,093 a year
- Weekend availability
- Hospitality
- University
8d
CCTV Operator
Newcastle University —Newcastle upon Tyne
- £27,319 - £28,778 a year
- Full-time
- English
- Microsoft Office
- University
3d
Customer Service Representative (University Clearing) Temp
Echo-U Ltd. —Newcastle upon Tyne
- From £24,784.50 a year
- Temporary
- Hospitality
- Customer service
- In-person
Quick apply
10d
Research Assistant/Associate
Newcastle University —Newcastle upon Tyne
- £33,951 - £46,049 a year
- Part-time
- Doctoral degree
- Master's degree
- University
1d
Engagement & Communications Officer
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Weekend availability
- Hybrid work
- Marketing
- University
- No degree
Technician
Newcastle University —Newcastle upon Tyne
- £29,588 a year
- Full-time
- Maintenance
- Analysis skills
- University
10d
NIHR MDC Research Assistant / Associate
Newcastle University —Newcastle upon Tyne
- £33,951 - £46,049 a year
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Organisational skills
Receptionist
MCR Property Group Ltd —Sunderland
- £27,000 - £28,000 a year
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Catering Assistant
Aspens —Newcastle upon Tyne
- £13.45 an hour
- No weekends
- School
Research Assistant/ Associate in Translational Cancer Research
Newcastle University —Newcastle upon Tyne
- £33,951 - £35,608 a year
- Full-time
- Doctoral degree
- Laboratory experience
- University
8d
Research Technician
Newcastle University —Newcastle upon Tyne
- £29,588 a year
- Full-time
- Laboratory experience
- University
- Bachelor's degree
Work Experience Coordinator
Percy Hedley Foundation —Newcastle upon Tyne
- Full-time
- Annual leave
- Employee assistance programme
8d
Student Progression & Wellbeing Coach
Education Partnership North East (EPNE) —Sunderland
- £25,949 a year
- Part-time
- English
- Teaching
- Free parking
- Employee discount
Lunchtime Assistant
Percy Hedley Foundation —Newcastle upon Tyne
- Monday to Friday
- School
- Employee assistance programme
Faculty Engagement Librarian
Newcastle University —Newcastle upon Tyne
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Project management
- University
- Bachelor's degree
Night Operations Supervisor
Unite Students —Newcastle upon Tyne
- £35,255 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme

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Student Experience Team Member

Unite Students -
Newcastle upon Tyne

Apply Now

Job details

Permanent
£26,500 a year
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Hospitality
Customer service
Organisational skills
IT
Time management

Full job description

Student Experience Team Member

At Unite Group, we create Homes for Success through our student accommodation brands, Unite Students and Hello Student. This opportunity is with our Unite Students OR Hello Student brand.

Be the friendly face that makes every student feel at home.

Location: Newcastle

Contract Type: Permanent

Working hours: 37.5 hours per week, working 5 days out of 7 between the hours of 7am and 10pm. Weekends will be required on a rota basis.

Salary: Competitive + bonus + benefits

As a Student Experience Team Member, you`ll play a key part in delivering a warm, safe, and inclusive environment where students feel supported and valued. You`ll work closely with your Student Experience Team Leader, peers, housekeeping, facilities, and Resident Ambassadors to create positive everyday experiences from welcoming students at reception to resolving issues quickly, leading flat viewings, and helping organise vibrant community events. Every day you`ll make a real impact, connecting with students, driving bookings, and helping build a place they`re proud to call home.

Your impact

Whilst no two days are the same at Unite Students, here`s a flavour of what you`ll be responsible for in this role:

Providing a friendly front of house reception and building strong rapport with students.
Responding quickly to student feedback and guiding them to the right support when needed.
Supporting sales efforts through viewings, answering enquiries, and attending university and housing events.
Helping to deliver community-building events with Resident Ambassadors.
Maintaining a safe, clean, and well-kept environment that students can be proud to call home.
Work closely with day and night teams to ensure seamless service and handovers.
Support with wellbeing or welfare matters, noticing when something isn`t right and taking action to help.
Be a brand ambassador, living our CARE principles: Connect, Act, Respect, and Encourage.

Your background

You don`t need to fit a box or follow a traditional path - what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.

To be successful in this role, you will:

Demonstrate excellent customer service skills, ideally with a background in hospitality or retail, to create positive and welcoming experiences for students.
Be warm, caring, and approachable, confident in communicating and answering student inquiries efficiently.
Possess strong time management and organisational skills to handle multiple responsibilities efficiently.
Take pride in doing what`s right and supporting others.
Preferred, have experience in a customer service role or residential environment - though this isn`t essential. What matters most is your ability to connect with people and create a safe, welcoming atmosphere.
Taking ownership of problems and act quickly to resolve issues, ensuring student satisfaction and safety.

Why it`s great to work with US!

In this values-led organisation, you`ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we`ll help you build skills, confidence and a career you`re proud of.

We believe that everyone thrives when they`re able to bring the best version of themselves to work. So, alongside a competitive salary, we built a culture and a reward package to support you in bringing your full, authentic self to work, including:

A performance-related bonus paid twice a year
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
A generous pension scheme where contributions between 4% and 11% depending on how much you save
Life assurance worth 4 times your salary
Share save scheme giving you access to purchase Unite Students shares at a discounted rate
Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
An Employee Assistance Programme (EAP) to ensure that you`re supported as much as possible when you need it
Free volunteering day per year to make a difference!
Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium

There`s even more to enjoy - find the full benefits package on our careers page.

Alongside all these great benefits to support you, we also want to ensure that we`re supporting your family too. You`ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!

Once you`ve joined US, you`ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!

If you`re expecting ordinary, then think again. We`re US, we`re different - and we`re proud of it. How far you could go? Join US and find out.

Apply Now

Refine Your Search

student support jobs in newcastle upon tyne

Student Experience Team Member

Student Wellbeing Adviser

Telephone Agent (Call Centre)

Bar Team Member

Residences Assistant

CCTV Operator

Customer Service Representative (University Clearing) Temp

Research Assistant/Associate

Engagement & Communications Officer

Technician

NIHR MDC Research Assistant / Associate

Receptionist

Catering Assistant

Research Assistant/ Associate in Translational Cancer Research

Research Technician

Work Experience Coordinator

Student Progression & Wellbeing Coach

Lunchtime Assistant

Faculty Engagement Librarian

Night Operations Supervisor

I want to receive the latest job alerts for student support in newcastle upon tyne

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