E commerce manager Work, Jobs in Newcastle Under Lyme, Sts (with Salaries)

E-Commerce Director / Digital Commerce Manager
Momentum Training Solutions Ltd. —Stoke-on-Trent
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Annual leave
Quick apply
6d
Customer Service & Operations Manager
Funky Leisure —Ashbourne
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
Quick apply
2d
Operations Manager
British Ironwork Centre —Telford
- £50,000 - £60,000 a year
- Full-time
- Heavy lifting
- Continuous improvement
- Human resources
- Free parking
- Employee discount
Quick apply
2d
Digital Marketing Manager M/F/D
Hager Group —Telford
- Marketing
- Administrative experience
- Organisational skills
Dropship Sales Coordinator (12 month FTC)
Retail Knows Why —Stoke-on-Trent
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Annual leave
2d
Sales Associate
Fiskars —Barlaston
- Part-time
- Sales
- Bachelor's degree
- Business
- Free parking
- Employee stock purchase plan
9d
Electronics Tester & Order Fulfilment Associate
Wizard (Europe) Ltd —Middlewich
- £12.71 an hour
- Full-time
- Bachelor's degree
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
5d
Digital Analyst - 12 Month FTC
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
Warehouse Operations & Administration Manager
Heritage Apparel Ltd —Northwich
- £35,000 a year
- Weekend availability
- Administrative experience
- Warehouse experience
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Project Administrator
Outserve —Stafford
- £24,000 - £28,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- IT
Quick apply
Warehouse Shift Supervisor
IForce —Stafford
- £33,089.24 a year
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply

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E-Commerce Director / Digital Commerce Manager

Momentum Training Solutions Ltd. -
Stoke-on-Trent

Quick apply

Job details

Permanent | Full-time
£45,000 - £47,000 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

CRM software
Management
Sales
Marketing
Logistics
Microsoft Office
Conversion optimisation
Business
PPC Campaign Management

Full job description

Job Purpose

Momentum Training Solutions Ltd is expanding its digital learning platform, online educational product store, and e-commerce operations across the United Kingdom.

The E-Commerce Director / Digital Commerce Manager will be responsible for leading the strategic development, management and growth of the organisation's online sales channels.

The post holder will oversee all aspects of digital commerce including website performance, customer acquisition, conversion optimisation, CRM systems, digital marketing, logistics, supplier relationships, customer experience and revenue growth.

This role is critical to the organisation's commercial strategy and requires an experienced professional capable of driving significant growth within a competitive digital marketplace.

Key Duties and ResponsibilitiesStrategic Leadership

Develop and implement the company's e-commerce growth strategy.
Identify new digital revenue opportunities.
Analyse market trends and competitor activity.
Develop annual digital commerce business plans.
Support long-term organisational growth objectives.

Online Sales Management

Increase online sales revenue across all product categories.
Develop pricing strategies and promotional campaigns.
Improve sales conversion rates.
Monitor customer purchasing behaviour.
Implement customer retention initiatives.

Website Management

Oversee the performance of company websites and online stores.
Improve user experience and website navigation.
Manage website content and product listings.
Monitor website analytics and reporting.
Ensure compliance with GDPR and e-commerce regulations.

Digital Marketing

Manage SEO strategies.
Lead PPC advertising campaigns.
Oversee social media advertising.
Develop email marketing campaigns.
Improve customer acquisition performance.

Customer Relationship Management (CRM)

Manage CRM systems and customer databases.
Develop customer segmentation strategies.
Implement automated customer engagement campaigns.
Monitor customer lifetime value and retention metrics.

Operations and Fulfilment

Oversee order processing systems.
Manage supplier relationships.
Coordinate logistics and fulfilment processes.
Improve operational efficiency.
Resolve customer service escalations.

Data Analytics

Monitor KPIs and sales performance.
Produce management reports.
Analyse website traffic and customer behaviour.
Use data insights to support business decisions.

Compliance and Governance

Ensure compliance with consumer protection legislation.
Maintain GDPR compliance.
Ensure online trading compliance.
Support organisational risk management processes.

Leadership Responsibilities

The successful candidate will:

Lead digital commerce operations.
Manage external suppliers and service providers.
Support the development of internal staff.
Drive continuous improvement initiatives.
Report directly to senior leadership.
Represent the business in commercial partnerships.

Key Performance Indicators (KPIs)

The post holder will be expected to:

Increase online revenue year-on-year.
Improve website conversion rates.
Increase customer acquisition levels.
Improve customer retention rates.
Expand digital product sales.
Improve operational efficiency.
Increase average customer spend.

Essential Qualifications

Applicants must possess:

Degree in Business, Marketing, Digital Commerce, E-Commerce or related discipline; or
Equivalent professional experience at senior level.

Essential Experience

Applicants must demonstrate:

Significant experience managing e-commerce operations.
Experience leading digital sales growth.
Experience managing online marketing campaigns.
Experience using CRM systems.
Experience analysing commercial performance data.
Experience managing multiple digital sales channels.

Desirable Experience

Education or training sector experience.
Online learning platform management.
Subscription-based business models.
Marketplace management experience.
International digital commerce experience.

Technical Skills

E-commerce platforms
CRM systems
Google Analytics
SEO tools
PPC campaign management
Digital marketing automation
Data analysis
Microsoft Office Suite

Working Hours

37.5 hours per week

Monday to Friday

Hybrid working available

Some travel may be required throughout the UK.

Benefits

Competitive salary
Company pension
Annual leave entitlement
Professional development support
Flexible working opportunities
Career progression opportunities
Performance-related incentives

Career Development

The successful candidate may progress to:

Commercial Director
Digital Transformation Director
Chief Operating Officer
Managing Director

subject to business growth and organisational requirements.

Pay: £45,000.00-£47,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

e commerce manager jobs in newcastle under lyme, sts

E-Commerce Director / Digital Commerce Manager

Customer Service & Operations Manager

Operations Manager

Digital Marketing Manager M/F/D

Dropship Sales Coordinator (12 month FTC)

Sales Associate

Electronics Tester & Order Fulfilment Associate

Digital Analyst - 12 Month FTC

Warehouse Operations & Administration Manager

Project Administrator

Warehouse Shift Supervisor

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