Customer support coordinator Work, Jobs in Newent, Gls (with Salaries)

Customer Experience Coordinator
Dutypoint —Gloucester
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
4d
(Fixed Term) Sales Coordinator
Freemans Event Partners —Gloucester
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
4d
Veterinary Administration Coordinator
Wye Valley Vets —Hereford
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
5d
Service Coordinator
Oxford Metric —Barnwood
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
5d
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Mobile Hire & Sales Coordinator
GAP Group —Tewkesbury
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Service Coordinator
Industrial Vision & Metrology Systems Ltd —Gloucester
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
5d
Sales and Project Coordinator
The Airedale Group —Pershore
- Temporary
- CRM software
- Sales
- Customer service
Quick apply
11d

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Customer Experience Coordinator

Dutypoint -
Gloucester

Quick apply

Job details

Full-time
4 days ago

Qualifications

Customer service
Sales administration
Administrative experience
Organisational skills
Purchasing
IT
Customer support
Communication skills

Full job description

Customer Experience Coordinator

Responsibilities

Respond to customer enquiries via telephone and email, providing a professional and efficient service.
Process sales orders and purchase orders accurately and in a timely manner.
Monitor and manage shared inboxes and undertake administrative tasks to support the wider Customer Experience team.
Produce and issue order acknowledgements and provide customers with delivery updates.
Liaise with internal departments including Logistics, Purchasing, Production and Accounts to ensure smooth order fulfilment.
Ensure orders are processed efficiently and handed over to Procurement and Production teams in line with delivery requirements.
Maintain accurate customer and order information within company systems.
Handle incoming calls and customer enquiries while meeting service level expectations.
Support the delivery of an excellent customer experience throughout the order lifecycle.

Knowledge and Skills

Previous experience in a customer service, customer support, sales administration or order processing role.
Experience supporting customers purchasing technical or engineered products would be advantageous.
Excellent written and verbal communication skills.
Strong organisational skills with the ability to manage multiple priorities and deadlines.
Good IT skills and confidence using CRM, ERP or business systems.
Strong attention to detail and accuracy when processing orders and customer information.
Commercial awareness and an understanding of customer service best practice.
Interest in technical products and solutions.
Ability to build positive working relationships with customers and internal stakeholders.

If you feel you're the right fit for this position, please click ‘Apply’ to join our team!

Please note: We operate an exclusive recruitment partnership with Owen Daniels and therefore kindly request no agency contact.

For any recruitment-related enquiries, please contact Owen Daniels directly.

Quick apply

Refine Your Search

customer support coordinator jobs in newent, gls

Customer Experience Coordinator

(Fixed Term) Sales Coordinator

Veterinary Administration Coordinator

Service Coordinator

Head Office Coordinator

Mobile Hire & Sales Coordinator

Service Coordinator

Sales and Project Coordinator

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