Patient access occupations Work, Jobs in Newmarket, Sfk (with Salaries)

Senior Booking Assistant
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £25,272 - £27,476 a year
- Part-time
- Customer service
- Administrative experience
- Supervising experience
8d
Clinic Assistant
Newmedica —Bury St. Edmunds
- £26,750 - £27,500 a year
- Weekend availability
- English
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Front of House Coordinator
Hestia Clinic —Bury St. Edmunds
- £24,000 - £32,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
3d
Administration Assistant
PrimaryCareCareers —Bury St. Edmunds
- £12.71 an hour
- Monday to Friday
- Customer service
- Computer literacy
- GP surgery experience
- Annual leave
9d
Medical Office Clerk
French Consulting —Lakenheath
- Full-time
- Customer service
- Military
- GP surgery experience
Quick apply
14d
Receptionist
Spire Healthcare —Cambridge
- Weekend availability
- Microsoft Outlook
- Customer service
- Communication skills
- Free parking
- Annual leave
2d
Medical Receptionist/Administrator
Papworth GP Surgery —Papworth Everard
- Up to £12.71 an hour
- Overtime
- Administrative experience
- Organisational skills
- In-person
Quick apply
6d
GP Receptionist (Part-time)
Bourn Surgery —Cambridge
- £13.40 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d
Radiology Administrator
Nuffield Health —Cambridge
- Up to £25,545 a year
- Full-time
- Administrative experience
- Analysis skills
- IT
- Gym membership
5d
Ward Clerk
Provide CIC —Halstead
- £25,760 - £27,476 a year
- Part-time
- Nursing home
8h
Head Receptionist
mydentist —Cambridge
- From £13.23 an hour
- Overtime
- Employee assistance programme
- Employee discount
Quick apply
2d

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Senior Booking Assistant

Royal Papworth Hospital NHS Foundation Trust -
Cambridge

Apply Now

Job details

Permanent | Part-time
£25,272 - £27,476 a year
8 days ago

Qualifications

Customer service
GCSE
Administrative experience
Supervising experience
IT
NVQ
Communication skills
Office experience

Full job description

The closing date is 28th Jul 2026

Job summary

We are seeking an enthusiastic and motivated Senior Booking Assistant to join our Clinical Administration Booking Team based at the Administration Hub in Huntingdon. This key role supports the delivery of an efficient, high-quality booking service, helping to ensure patients receive appointments and admissions within appropriate timescales and experience a smooth journey through their care pathway.

The post holder will be responsible for arranging outpatient appointments and inpatient admissions, communicating with patients by telephone, and maintaining accurate patient information across multiple IT systems. The role involves close collaboration with clinical teams, administrative colleagues, and external services to support effective pathway management. As some specialties receive a high volume of calls, the successful candidate should be comfortable spending a significant proportion of the day handling telephone enquiries.

The ideal candidate will have excellent organisational, communication, and data-entry skills, with strong attention to detail and a patient-focused approach. You will be professional, tactful, and able to work effectively both independently and as part of a busy team. A strong work ethic, accountability, and the ability to manage competing priorities are essential. Full training and support will be provided.

Main duties, tasks & skills required

Provide a patient-focused, high quality, efficient and complete administrative support service and customer care experience

Working within a centralised booking team to include organising and booking inpatient admissions and outpatient appointments

Responsibility for the delivery of an aspect of the service which will include the tasks required to deliver that service taking action where necessary, and escalate any potential issues to the Team Leader. This may also include day to day supervision of other team members

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job description

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person specification

Qualifications

Essential

ECDL or equivalent IT experience

English & Maths GCSE or equivalent

NVQ Level 3 in Administration or Customer Care or equivalent experience

Experience

Essential

Previous experience of working in a customer facing role

Previous experience of supervising or supporting other team members

Experience of inputting accurate and timely data onto electronic systems

Ability to learn, understand and utilise appropriate software packages within the organisation

Previous experience of carrying out general admin procedures in an office environment

The ability to communicate basic or sensitive information to colleagues, patients and relatives

The ability to pay close attention to detail in written and electronic communication and information storage

The ability to work & provide supervision as part of a multi-disciplinary team to ensure high quality administrative support

The ability to work as part of a wider multi-disciplinary team to ensure high quality administration support

Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis

Additional Criteria

Essential

As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.

For help with your application, contact:

Vanessa Saberton-Smith

[email protected]

01223639723

Pay scheme

Agenda for Change

Band

Band 3

Salary

£25272.00 to £27476.00 Yearly

Contract

Permanent

Working pattern

Part-Time

Reference number

175-2627-AD1630

Job locations

Kingfisher House, Huntingdon
Kingfisher Way, Hinchingbrooke Business Park
Huntingdon
Cambridge
PE29 6FH

Apply Now

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patient access occupations jobs in newmarket, sfk

Senior Booking Assistant

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Front of House Coordinator

Administration Assistant

Medical Office Clerk

Receptionist

Medical Receptionist/Administrator

GP Receptionist (Part-time)

Radiology Administrator

Ward Clerk

Head Receptionist

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Job summary

Main duties, tasks & skills required

About us

Job description

Person specification

Qualifications

Essential

Experience

Essential

Additional Criteria

Essential

For help with your application, contact:

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