Complaints manager Work, Jobs in Newton Solney, Dby (with Salaries)

Logistics Support Manager
HealthNet Homecare —Swadlincote
- £37,440 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount
Sterility Assurance Manager
Sciensus —Burton-On-Trent
- Continuous improvement
- No degree
- Annual leave
- Life insurance
Quick apply
Hotel Manager
Vira International Ltd —Derby
- £35,000 - £40,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
Quick apply
9d
Toyota Sales Manager - New and Used Car Sales
W R Davies Toyota Stafford —Stafford
- £45,000 - £75,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
5d
Duty Operations Manager
Edu-Lettings UK Ltd —Nottingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d
Senior Operational Leader - Ilkeston
Department for Work and Pensions —Ilkeston
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
10d
Communications and Engagement Manager
Forestry England —Sherwood
- £33,854 a year
- Part-time
- Hybrid work
- English
- Free parking
- Employee discount
8d
Food Technical Officer
Niche Foods Ltd —Leicester
- From £35,000 a year
- Full-time
- Bilingual
- English
- Organisational skills
Quick apply
Transport Manager Position
Redcliffe —Nottingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
Registered Manager - Commissioning
BM Care group —Nottingham
- £60,000 a year
- Full-time
- Management
- In-person
- Free parking
Quick apply
4d
Bailiff Manager
HM Courts and Tribunals Service —Nottingham
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Annual leave
2d
Governance and Integrity Lead
British Canoeing —Nottingham
- £53,000 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Annual leave
12d
Operations Manager
The Regent Health Club & Spa —Long Eaton
- From £35,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Leadership
- Gym membership
Quick apply
11h
QA Manager
Fairfax Meadow (Europe) Ltd —Derby
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- Quality control
- Leadership
- Free parking
- Life insurance
Quick apply
1d
Deputy Care Manager
Avanti Homecare —Ripley
- £36,900 a year
- Rotating shift
- Management
- Care experience
- Driving
- Paid training
Quick apply
Capital Account Manager
Steris —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Bailiff Manager
HM Courts & Tribunal Service —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
2d
Assistant Operations Manager
Ashbourne Community Transport —Ashbourne
- £29,000 - £35,000 a year
- Weekend availability
- In-person
- Leadership
- Sick pay
Quick apply
2d
Independent Reviewing Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Supervising experience
- Care plans
- Communication skills
11d
Probate Team Manager
Right Legal Group —Chaddesden
- £40,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Driving
- Leadership
Quick apply
5d

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Logistics Support Manager

HealthNet Homecare -
Swadlincote

Apply Now

Job details

Full-time
£37,440 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Computer literacy
Supply chain
Logistics
Quality management
Team management
Leadership
Communication skills
Negotiation

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 240,000 patients across a wide range of therapy areas, our experienced teams work with individuals living with both rare and common conditions. Our mission is to make patients' lives easier by providing safe, high-quality care every step of the way.

We are currently looking for a Driver Support Manager

If you are passionate about making a real difference and are looking for a role with purpose, where your work has a positive impact on patients' everyday lives, we would love to hear from you.

Main Responsibilities

To contribute to the growth and success of the Company by leading a team of Logistic Support Administrators, ensuring KPIs and quality standards are achieved, supporting recruitment and performance management, and maintaining strong relationships with delivery partners in a fast-paced environment.

Manage and lead the Driver Support function to achieve service level targets.
Manage relationships with partner delivery companies.
Work with internal stakeholders to communicate delivery-related updates and issues.
Lead, motivate and coach team members to ensure maximum performance.
Assist in the recruitment of Driver Support colleagues.
Provide training, support and performance feedback.
Assist the Patient Services Manager in managing daily workload and resources.
Ensure compliance with departmental KPI targets.
Monitor call flows and administration workflow to maintain service levels.
Plan holidays, breaks and training to maintain adequate staffing levels.
Adhere to all HR, security and company procedures.
Handle escalated customer calls professionally.
Identify opportunities to improve business processes.
Capture, record and resolve customer complaints.

What experience and skills are we looking for?

Key holder responsible for opening/closing of site.
Excellent written and verbal communication skills.
Computer literacy.
Minimum 12 months in a Customer Service Environment at a supervisory level.
Proven track record of achieving activity targets.
Experience of Quality Management Standards.

Qualifications

Supply chain related qualification (Desirable).

Personal Skills & Qualities

Ability to develop and sustain a professional logistics function.
Strong negotiation and communication skills.
Strong team management skills.
Self-motivated and dedicated approach.
Proactive and motivated when responding to new challenges.

What we offer

Competitive salary structure.
25 days holiday + bank holiday.
Pension Scheme.
Ongoing training and development.
Professional registration fees paid.
Employee Assistance Programme including 24/7 access to remote GP appointments.
Refer a friend scheme.
Uniform provided.
Eyecare Vouchers.
Perks and benefits via Perkbox.
Long service awards.

Please note: Due to the volume of applications we receive, we may not be able to respond to all applicants individually. If you are selected for interview, we will be in touch.

Apply Now

Refine Your Search

complaints manager jobs in newton solney, dby

Logistics Support Manager

Sterility Assurance Manager

Hotel Manager

Toyota Sales Manager - New and Used Car Sales

Duty Operations Manager

Senior Operational Leader - Ilkeston

Communications and Engagement Manager

Food Technical Officer

Transport Manager Position

Registered Manager - Commissioning

Bailiff Manager

Governance and Integrity Lead

Operations Manager

QA Manager

Deputy Care Manager

Capital Account Manager

Bailiff Manager

Assistant Operations Manager

Independent Reviewing Officer

Probate Team Manager

I want to receive the latest job alerts for complaints manager in newton solney, dby

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