Phone operator Work, Jobs in Newton Le Willows, Msy (with Salaries)

Night Security Control Room Operator
Copeland Group Services —Wirral
- £32,400 - £36,800 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
18h
Compliance Administrator Assistant
Student Cribs —Fallowfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
General Manager
Swim Sports Company Ltd —Warrington
- £32,000 - £37,000 a year
- Weekend availability
- Customer service
- Training & development
- Leadership
- Employee discount
Quick apply
13d
Weighbridge Operator, office admin,
bsm group ltd —Liverpool
- From £12.71 an hour
- Full-time
- Computer literacy
- Data entry
- Phone etiquette
- Free parking
Quick apply
1d
Customer Service Advisor - Cruise & Tours
dnata Travel —Leyland
- Full-time
- Communication skills
- Free parking
- Annual leave
2d
Jetty Operator - Eastham
GAC —Eastham
- Full-time
- No experience needed
- First Aid Certification
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Vending Operator - BLACKBURN/BURNLEY
Wilkes Vending Services Ltd —Blackburn
- From £12.71 an hour
- Full-time
- Heavy lifting
- Customer service
- Merchandising
- Flexible schedule
Quick apply
3d
Sameday Transport Planner
FreightMate Ltd —Macclesfield
- From £26,436 a year
- Full-time
- Microsoft Word
- Writing skills
- Data analysis skills
Quick apply
7d
Site Service Engineer (Manchester Airport)
Leidos —Manchester Airport
- £34,800 - £43,500 a year
- Full-time
- Communication skills
- Annual leave
14d
Travel Support Advisor Air & Ground
dnata Travel —Leyland
- Computer literacy
- Hotel
- Typing
Field Trainee Technical Support Engineer for GPS machine control
Sealand Survey Centre —Deeside
- £28,000 - £32,000 a year
- Full-time
- In-person
Quick apply
11h
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Manchester
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Annual leave
- Work from home
Quick apply
Customer Service Hub Operative (insurance)
Roofcare —Prenton
- £28,080 a year
- Full-time
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
2d
Assistant General Manager
Swim Sports Company Ltd —Widnes
- £28,000 - £33,000 a year
- Weekend availability
- Customer service
- Training & development
- Leadership
- Employee discount
Quick apply
Customer Service Advisor
Mozillion —Chester
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Store discount
- Employee discount
Quick apply
Technical Support Operator
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
Leasing Associate
Property Sense —Stockport
- £28,000 a year
- Weekend availability
- CRM software
- Sales
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d
Lead Content Creator
BWP Group —Manchester
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- In-person
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
Commercialisation Account Manager
Marketing and Commercialisation Agency —Manchester
- From £30,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Annual leave
Quick apply
Senior Operations Officer
Cheshire West and Chester Council —Ellesmere Port
- School

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phone operator jobs near newton le willows, msy

Night Security Control Room Operator

Copeland Group Services
Wirral

Quick apply

Job details

Permanent | Full-time
£32,400 - £36,800 a year
18 hours ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Payroll administration
Shift management
Payroll management
Data entry
Organisational skills
Security
Customer interaction
Communication skills
Time management
Rota coordination

Full job description

About Copeland Group Services

Copeland Group Services is a leading provider of integrated security solutions across the UK. We pride ourselves on delivering outstanding service to our clients across various sectors. We are currently seeking a professional, organised, and proactive Security Controller to join our team and support the operational management of our mobile patrol and manned guarding services.

Role Overview

As a Security Controller, you will be a key point of contact for both clients and operational staff. You will oversee day-to-day coordination of security patrols, rostering, job management systems, and client communications. Your role ensures that all client requirements are met professionally and efficiently, while supporting internal processes related to payroll, reporting, and compliance.

Key Responsibilities

Communications

Answer incoming phone calls and direct appropriately.

Respond promptly and professionally to client enquiries via phone and email.

Ensure management is informed of any client issues that may affect service delivery or relationships.

Client Job Management

Ensure all client jobs are correctly logged, updated, and closed down on relevant applications.

Post all scheduled patrol routes on the company’s job management system in advance.

Check for missed jobs daily, investigate any discrepancies, correct them in the system, and inform clients with the reason for any missed job.

Send completed patrol reports to clients in a timely and accurate manner.

Mobile Patrol Officer Oversight

Maintain a daily log of all patrol officers’ hours on the internal spreadsheet to support accurate wage calculations.

On the 1st of each month, send mobile patrol officers a summary of their hours and a breakdown of expected pay.

Manned Guarding Administration

Create and maintain rotas for all manned guarding sites at least 3 months in advance.

Communicate shifts clearly to all officers via each site’s WhatsApp group.

Manage and record staff holidays, sickness, and shift blowouts effectively.

Log manned guarding hours daily on the spreadsheet to support accurate payroll.

On the 1st of each month, send officers their monthly hours and expected pay breakdown.

Monitoring & Compliance

Monitor the company’s vehicle tracking software and carry out regular spot checks on driver behaviour including speeding, harsh braking, and idling.

Report any issues or concerns to management promptly.

Key Skills and Attributes

Strong organisational and time management skills.

Excellent communication skills – written and verbal.

High attention to detail and accuracy in data entry and reporting.

Comfortable working with spreadsheets, job management systems, and tracking software.

Ability to handle multiple tasks in a fast-paced, reactive environment.

Discretion and professionalism when handling sensitive or confidential information.

Confident in taking initiative and solving problems independently.

Job Types: Full-time, Permanent

Pay: £32,400.00-£36,800.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

phone operator jobs in newton le willows, msy

Night Security Control Room Operator

Compliance Administrator Assistant

General Manager

Weighbridge Operator, office admin,

Customer Service Advisor - Cruise & Tours

Jetty Operator - Eastham

Vending Operator - BLACKBURN/BURNLEY

Sameday Transport Planner

Site Service Engineer (Manchester Airport)

Travel Support Advisor Air & Ground

Field Trainee Technical Support Engineer for GPS machine control

Travel Lifestyle Manager - Arabic Speaking | Overnight

Customer Service Hub Operative (insurance)

Assistant General Manager

Customer Service Advisor

Technical Support Operator

Leasing Associate

Lead Content Creator

Commercialisation Account Manager

Senior Operations Officer

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