Support technician Work, Jobs in Newtown, Pow (with Salaries)

Technician, Device Management and Support
Bucks County Community College —Newtown
- Full-time
- Windows
- Training & development
- Communication skills
- Free parking
- Annual leave
Senior IT Technician
Quartix Ltd —Newtown
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- SharePoint
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Trainee CAD Designer / Trainee Draughtsperson
Stagecraft —Newtown
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
Quick apply
Pharmacy Technician
Boots —Newtown
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Laboratory Technician
Origin Analytical Ltd —Welshpool
- Full-time
- Laboratory experience
- Master's degree
- Supervising experience
Quick apply
3d
Maintenance Technician
Trederwen Springs 2008 Ltd —Llansantffraid-ym-Mechain
- £26,000 - £32,000 a year
- 12 hour shift
- Maintenance
- Programmable logic controllers
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
Pharmacist
Morrisons —Newtown
- Inventory control
- Patient care
- School
- Annual leave
- Employee discount
Quick apply
Manufacturing and Logistics Support
Agilent Technologies LDA UK Limited —Church Stretton
- Full-time
- Continuous improvement
- Quality control
- Travel
- Employee stock purchase plan
- Employee assistance programme
9d
Geotechnical Engineer
Malachy Walsh and Partners —Kerry
- Engineering
- Contracts
- Communication skills
- Health & wellbeing programme
- Annual leave
HGV Mechanic
F M Caine & Sons —Knighton
- £19 - £22 an hour
- Overtime
- Maintenance
- In-person
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Quick apply
Chemistry Manufacturing Technician
Agilent Technologies LDA UK Limited —Church Stretton
- Full-time
- Laboratory experience
- Continuous improvement
- Travel
- Employee stock purchase plan
- Life insurance
Field Service Supervisor
FLSmidth, Inc. —Welshpool
- Full-time
- Maintenance
- Supervising experience
- Continuous improvement
3d
Lead Agricultural Service Technician / Supervisor
T H White Ltd —Dorrington
- Full-time
- Hybrid work
- Customer service
- Team management
- Communication skills
- Store discount
- Employee stock purchase plan
Quick apply
4d

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Technician, Device Management and Support

Bucks County Community College -
Newtown

Apply Now

Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Life insurance

Qualifications

Technical troubleshooting
Desktop support
SCCM
Ticket management
Workday ERP
Windows
Staff training
Customer support
LMS
Training & development
Communication skills
CompTIA A+
Intune
Workday
Time management

Full job description

It’s great to work at a place where people are truly committed to serving our students! We’re committed to bringing passion and energy to our College.

Visit our Life Page on LinkedIn to explore our dynamic campus culture, hear from current employees, and discover what makes Bucks County Community College a great place to work!

The device management team supports all end-user facing computers and devices across campus. The environment consists primarily of Windows-based PCs, but also includes some Macs, iPads, and other miscellaneous devices.

The Technician, for Device Management and Support is responsible for providing support to the end user community. The incumbent will perform day-to-day technical support tasks in order to facilitate the operation of campus activities. The incumbent will provide first level support for end users with a variety of technical issues. The incumbent will be responsible for providing support for customer support requests and for problems in the classrooms and meeting rooms. The incumbent will be responsible for packaging applications and managing distribution through MDM’s such as SCCM, Intune and Jamf.

The incumbent is expected to work independently and prioritize their daily tasks and ensure that all desktop issues/tickets are addressed in a timely manner. The incumbent works on department-wide and college projects and may be asked to represent Information Technology Services on College-wide initiatives and committees.

Requirements and Duties

Requirements

High school diploma and/or industry-specific training or experience required. Veterans and Candidates with 2-year technology certificates or degrees are encouraged to apply.
A+ Certification preferred.
Knowledge of endpoint management suites such as SCCM, Intune or JAMF
Demonstrated experience in a technical customer support environment.
Two to three year of working experience in PC and Macintosh environments.
Must poses analytical, problem solving, and time management skills.
Demonstrated customer service skills in understanding and resolving various computing problems for both internal and external end users.
Excellent interpersonal and written communication skills
Demonstrated knowledge of contemporary operating systems software, learning management systems, instructional and commercial software packages, database management, web-based applications and the College’s administrative applications such as Colleague and Workday.
Must be comfortable dealing directly with clients in a walk-up environment.
Must have the ability to handle upset clients and clients at all levels of technical proficiency.
Ability to lift 40 pounds.
Flexibility to work outside regular scheduled hours when necessary.
Flexibility to work on any of our campuses when necessary.

Primary Functions

Respond to incoming tickets and ensure timely response to issues and requests.
Assist in developing or updating standard processes and documentation to address changing or new support requirements as technology and business processes evolve.
Create troubleshooting process documentation.
Provide advanced troubleshooting and support.
Participate in departmental projects and initiatives as assigned by department management.

Secondary Functions

Provide support with A/V and Help Desk staff where identified.
Assist in the development and maintenance of training materials and in delivering training to new staff members and current staff as needs change.
Possibly serve on college-wide committees i.e., accessibility committee, as assigned by department management.
Other duties as assigned.

Hourly Rate $24.0631 - $30.6918 (commensurate with experience)

Application

Apply online at: https://bucks.wd1.myworkdayjobs.com/BCCC

Applications must consist of a letter of application addressing this specific position and the candidate’s interest and qualifications for coming to Bucks County Community College, resume/CV, and a list of five professional references. References will not be contacted without prior permission. Finalists may be asked to provide additional materials.

Deadline

Applications will be accepted until the position is filled.

Benefits

Bucks County Community College offers an exceptional benefits package that includes medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, tuition waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus.

We are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship. Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Apply Now

Refine Your Search

support technician jobs in newtown, pow

Technician, Device Management and Support

Senior IT Technician

Trainee CAD Designer / Trainee Draughtsperson

Pharmacy Technician

Laboratory Technician

Maintenance Technician

Pharmacist

Manufacturing and Logistics Support

Geotechnical Engineer

HGV Mechanic

Chemistry Manufacturing Technician

Field Service Supervisor

Lead Agricultural Service Technician / Supervisor

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