Service administrator Work, Jobs in Newtownabbey (with Salaries)

Customer Service Advisor
Solarfix NI Ltd —Glengormley
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
Quick apply
18h
Community and Member Service Executive
Glandore —Belfast
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- English
- Microsoft Office
- Store discount
- Health & wellbeing programme
Quick apply
7d
Test Centre Administrator (Bangor, UK) (25554)
Pearson —Bangor
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Customer service
- School
2d
Programme Support Officer
Energy Saving Trust —Belfast
- £26,662 a year
- Call to connect
- Remote
- Microsoft Word
- Work from home
12d
Customer Service Administrator
Landbridge LTD —Dunmurry
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Senior (Administrator) Coordinator
Connected Health —Belfast
- £27,000 - £28,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
Service Administrator
Positive Futures —Belfast
- £25,625 - £26,650 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Recruiting
- Annual leave
- Bereavement leave
Quick apply
9d
Administrator - Part-Time
Clear Dental —Belfast
- Microsoft Office
- Communication skills
5d
Senior Payroll Administrator
McKinstry Skip Hire Ltd. —Crumlin
- From £32,000 a year
- Part-time
- Microsoft Word
- Continuous improvement
- In-person
- Health & wellbeing programme
Quick apply
2d
Customer Service Administrator
Devenish Nutrition —Belfast
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Compliance Administrator
Connected Health —Belfast
- £25,000 - £26,000 a year
- Full-time
- Administrative experience
- Organisational skills
Quick apply
9d
Project Administrator
Felosama Integrated Services Ltd., —Belfast
- £2,250 - £2,850 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2d
Investment Compliance & Risk Jr./ Analyst - Graduate
Funds-Axis —Belfast
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Accounts Receivable Administrator
SSE —Belfast
- £26,239 - £32,800 a year
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
6d
Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
Office Administrator (Maternity Cover)
Works Services —Belfast
- £10.85 - £13.50 an hour
- Part-time
- Microsoft Word
- CRM software
- Computer literacy
- Free parking
Quick apply
Logistics & Freight Forwarding Coordinator
Doyle Shipping Group —Belfast
- Full-time
- Microsoft Word
- Communication skills
Quick apply
Trainee Payroll Administrator - Northern Ireland
GRAHAM Group —Hillsborough
- Data entry
- Organisational skills
- Communication skills
Sales Administrator
Bespoke Staging NI —Comber
- £26,000 - £29,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Free parking
Quick apply
6d
Wealth Administrator
Royal Bank of Canada —Belfast
- Full-time
1d

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service administrator jobs near newtownabbey

Customer Service Advisor

Solarfix NI Ltd
Glengormley

Quick apply

Job details

Permanent | Full-time
£28,000 a year
18 hours ago

Benefits

Free parking
Company events
Private medical insurance
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Customer service
Mobile applications
Microsoft Office Suite
Technical support
AS Level
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Pay: £28,000.00 per year

Job Title: Customer Service Administrator

Reporting to: General Manager

In addition to your salary, you will receive:
Private healthcare for employees and family
Free on-site car parking
32 days holiday (including statutory holidays)

Location: Office based in Mallusk, Newtownabbey

Working Hours: Monday to Thursday 9am to 5pm, Friday 9am to 3pm

Job Type: Full-Time, Permanent

Overview: At Solarfix, we are experiencing rapid growth and are in search of a dedicated and passionate Customer Service Administrator. This role is essential in enhancing our customers' post-installation experience and driving quality improvements across both domestic and commercial sectors. With over 2000 systems installed across Northern Ireland, our commitment to exceptional customer service is paramount. This role is integral to ensuring that our clients receive prompt and effective resolutions to any technical issues.

Key Responsibilities:

Act as the primary point of contact for customers, addressing and resolving technical issues in a timely and efficient manner.
Collaborate closely with in-house engineers and subcontractors to schedule and manage service calls.
Ensure prompt and effective resolution of product and customer-related snags.
Maintain and update our CRM system throughout all stages of the service process, ensuring accurate record-keeping and closure of service calls upon completion and approval.
Conduct post-installation follow-ups with clients as part of our quality control process.
Handle post-installation administration tasks, including applying for connection agreements with NIE, MCS certificates, and export accounts.
Uphold Solarfix's reputation for excellent customer service, contributing to our continued receipt of 5-star reviews and high client satisfaction.

Training and Development:

Comprehensive training will be provided to the successful candidate upon commencement of employment.

Key Skills and Attributes:

Exceptional problem-solving abilities.
Commitment to delivering on promises and ensuring customer satisfaction.
Ability to thrive in a fast-paced and dynamic environment.
Positive, can-do attitude.
Ability to work effectively under pressure.
Strong communication skills.

Essential Criteria:

Minimum of 5 GCSEs, including Math and English.
At least 2 AS Levels.
1-2 years of experience in a similar customer service role.
Proven ability in a busy and fast-paced work setting.
Excellent time management and organizational skills.
Proficiency in using computers, Microsoft Office applications, and Smartphone Apps.
Self-management and initiative in calendar management.
Strong problem-solving and decision-making

Desirable Criteria:

Experience with CRM systems, preferably Salesforce.
Background in the Solar/Renewable energy sector.
Good geographical knowledge of Northern Ireland.

Why Join Solarfix?

Be part of a growing company in the dynamic solar/renewable energy sector.
Engage in a role that is both challenging and rewarding, with opportunities for personal and professional growth.
Contribute to maintaining and enhancing our reputation for outstanding customer service and satisfaction.
Work in a supportive and collaborative environment that values each team member's contribution.

Pay: £28,000.00 per year

Benefits:

Company events
Free parking
On-site parking
Private medical insurance

Application question(s):

Do you live in Northern Ireland and are you able to commute to the office daily?
Please confirm if you have experience in the solar industry?

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

service administrator jobs in newtownabbey

Customer Service Advisor

Community and Member Service Executive

Test Centre Administrator (Bangor, UK) (25554)

Programme Support Officer

Customer Service Administrator

Senior (Administrator) Coordinator