key account Work, Jobs in norfolk (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Key Account Manager - Municipal Water
Sulzer —Thetford
- Full-time
- Employee assistance programme
Key Account Manager
IQVIA —Norwich
- Full-time
- Hybrid work
- Sales
- No degree
- Negotiation
- Annual leave
- Employee discount
Territory Account Manager
ARCO Limited —Kilverstone
- Communication skills
- Employee assistance programme
- Employee discount
Senior Finance Assistant
Fresh Ground Coffee Service —Norwich
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Free parking
- Profit sharing
Quick apply
6d
Accounts Assistant
Superformula Group —Fakenham
- £27,000 - £29,000 a year
- Microsoft Excel
- Sales
- ERP systems
Quick apply
6d
Senior Account Manager/Customer Success Manager
Verisk —Norwich
- Full-time
- IT
- Annual leave
- Life insurance
Purchase Ledger Clerk / Accounts Payable Assistant
Barconn Limited —Dereham
- Full-time
- Analysis skills
- Accounting
- In-person
Quick apply
2d
Housing Income Assistant
Norwich City Council —Norwich
- £26,824 - £29,064 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- IT
4d
Streetscene Inspector (Streetworks) City
Norfolk County Council —Norwich
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- In-person
- Employee discount
- Gym membership
Clerk to the Parish Council
Potter Heigham Parish Council —Great Yarmouth
- From £16.62 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Flexitime
- Work from home
Quick apply
Fertiliser Procurement Manager
The AF Group Ltd. —Norwich
- Full-time
- Hybrid work
- Management
- In-person
- Negotiation
- Free parking
- Work from home
Quick apply
2h
NPD Technologist
Kinnerton Confectionery —Fakenham
- Up to £33,587 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
8d
Cell Leader
Kinnerton Confectionery —Fakenham
- £38,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
Systems Support Specialist
Norfolk & Suffolk Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- SQL
- Project management
- No degree
23h
Accounts Assistant
Big C Cancer Charity —Norwich
- £24,100 - £26,680 a year
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
2d
IT Desktop Support
Axiom Technologies —Fakenham
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Parish Clerk & Responsible Financial Officer
Neatishead Parish Council —Neatishead
- £16.35 - £17.85 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Flexitime
- Work from home
Quick apply
Kitchen showroom sales support assistant
Diamond Kitchens Norfolk Ltd —Fakenham
- £12.71 - £14.00 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
3d
MANAGEMENT ACCOUNTANT
Appello —Norwich
- Up to £29,000 a year
- Full-time
- Hybrid work
- Accounting
- IT
- Communication skills
- Free parking
- Employee assistance programme
6h

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key account jobs near norfolk

Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

key account jobs in norfolk

Customer Experience Team Leader

Key Account Manager - Municipal Water

Key Account Manager

Territory Account Manager

Senior Finance Assistant

Accounts Assistant

Senior Account Manager/Customer Success Manager

Purchase Ledger Clerk / Accounts Payable Assistant

Housing Income Assistant

Streetscene Inspector (Streetworks) City

Clerk to the Parish Council

Fertiliser Procurement Manager

NPD Technologist

Cell Leader

Systems Support Specialist

Accounts Assistant

IT Desktop Support

Parish Clerk & Responsible Financial Officer

Kitchen showroom sales support assistant

MANAGEMENT ACCOUNTANT

I want to receive the latest job alerts for key account in norfolk

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