Service coordinator Work, Jobs in Norfolk (with Salaries)

SPoC Operational Hub Coordinator
East of England Community Health and Care NHS Trust —Norwich
- £28,392 - £31,157 a year
- Part-time
1h
Practice Coordinator
Norfolk County Council —Dereham
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
- Employee discount
- Gym membership
6d
Patient Services Coordinator
Allied Health Professionals Suffolk —Eye
- £26,300 - £27,476 a year
- Full-time
- Microsoft Word
- Travel
- Accounting
- Gym membership
- Sick pay
Quick apply
10d
Project Coordinator
WSP —Norwich
- Microsoft Office
- Administrative experience
People & Culture Coordinator
The AF Group Ltd. —Norwich
- Up to £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Operations Coordinator
Carelift Services —New Costessey
- £26,000 - £31,000 a year
- Full-time
- CRM software
- Maintenance
- Microsoft Office
- Gym membership
Quick apply
4d
Seasonal Hospitality Coordinator
Raynham Farm Co Ltd —Fakenham
- From £13 an hour
- Temporary
- Hospitality
- Customer service
- In-person
Quick apply
3d
Clinical Coder / Medical notes Sumariser
Mattishall & Lenwade Surgeries —Dereham
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Free parking
Quick apply
4d
Assistant Travel Plan Coordinator
WSP —Norwich
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
- Flexitime
- Work from home
Site Co-ordinator
EMG Motor Group —King's Lynn
- £24,420 - £28,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Employee discount
Quick apply
4d
Alcohol Recovery Coordinator
Change Grow Live —Norwich
- £27,861.26 - £32,002.35 a year
- IT
- Time management
- Employee assistance programme
- Employee discount
9d
EHCP Coordinator
Norfolk County Council —Norwich
- £41,771 a year
- Full-time
- Hybrid work
- Care plans
- Employee discount
- Gym membership
5d
Norfolk Road Safety Partnership Coordinator 10642
Norfolk County Council —Norwich
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
3d
HR Coordinator
Tropic Biosciences —Norwich
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
Delivery Coordinator
JamesFisher —Seething
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Family Services Co-ordinator
Home-Start Norfolk —Swaffham
- £22,400 - £24,183 a year
- Part-time
- Working with children
- Bachelor's degree
- Work from home
- Sick pay
Quick apply
7d
Enterprise Coordinator
Norfolk County Council —Norwich
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Payroll Coordinator - FTC
Culligan Shared Services —Dereham
- Part-time
- Human resources
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Administration Coordinator
Warings Furniture Ltd —Larling
- Full-time
- Accounting
- Organisational skills
- IT
Quick apply
Project Coordinator
Kier Group —Norwich
- Full-time
- Administrative experience
- Driving
- IT
- Flexible schedule
3h

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service coordinator jobs near norfolk

SPoC Operational Hub Coordinator

East of England Community Health and Care NHS Trust
Norwich

Apply Now

Job details

Part-time
£28,392 - £31,157 a year
1 hour ago

Full job description

Following the recent merger of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust, we are now proud to be part of East of England Community Health and Care NHS Trust (EECH) – one of the largest community healthcare providers in England, delivering services across a wide geographical area and supporting thousands of patients every day.

We are looking for an enthusiastic, motivated and experienced Operational Hub Coordinator to join our award-winning Single Point of Contact (SPoC) team based at Norwich Community Hospital.

This is an exciting opportunity for someone who enjoys leading people, solving problems, improving processes and ensuring patients receive timely access to the care and support they need.

As a key member of the SPoC leadership team, you will support the day-to-day operation of a busy contact centre environment, providing supervision and support to Operational Hub Administrators whilst ensuring referrals, calls and electronic tasks are managed safely, efficiently and to a high standard.

As an Operational Hub Coordinator, you will:
Provide day-to-day supervision and support to the SPoC team

Conduct regular supervisions, feedback sessions and annual PDP reviews

Support recruitment, induction, training and development of staff

Monitor call quality, referral quality and performance standards

Produce audits, reports and performance data

Assist with rota management and service staffing requirements

Act as a point of escalation for complex referrals, complaints and operational issues

Support service improvement initiatives and process development

Work closely with Clinical Operations Managers, Clinical Leads and community teams across Norfolk

Help ensure patients receive a safe, responsive and high-quality service every day.

East of England Community Health and Care NHS Trust (EECH) was formed through the merger of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust, creating one of the largest providers of community healthcare services in England.

We provide a wide range of community, specialist and children's services, supporting patients and their families to receive high-quality care closer to home. Our staff work across a diverse range of settings, including community hospitals, clinics, patients' homes and administrative support services.

At EECH, our people are at the heart of everything we do. We are committed to creating an inclusive, supportive and compassionate working environment where staff feel valued, respected and empowered to develop their careers. We actively encourage innovation, continuous improvement and collaborative working to ensure we deliver the best possible outcomes for the communities we serve.

The Single Point of Contact (SPoC) is a vital service within the Trust, acting as the gateway to community nursing and therapy services across Norfolk. Our teams support thousands of patients, carers and healthcare professionals each year, ensuring referrals and enquiries are managed efficiently, safely and compassionately.

Provide day-to-day supervision and support to the SPoC team

Conduct regular supervisions, feedback sessions and annual PDP reviews

Support recruitment, induction, training and development of staff

Monitor call quality, referral quality and performance standards

Produce audits, reports and performance data

Assist with rota management and service staffing requirements

Act as a point of escalation for complex referrals, complaints and operational issues

Support service improvement initiatives and process development

Work closely with Clinical Operations Managers, Clinical Leads and community teams across Norfolk

Help ensure patients receive a safe, responsive and high-quality service every day.

Please see full Job Description and Person Specification

Apply Now

Refine Your Search

service coordinator jobs in norfolk

SPoC Operational Hub Coordinator

Practice Coordinator

Patient Services Coordinator

Project Coordinator

People & Culture Coordinator

Operations Coordinator

Seasonal Hospitality Coordinator

Clinical Coder / Medical notes Sumariser

Assistant Travel Plan Coordinator

Site Co-ordinator

Alcohol Recovery Coordinator

EHCP Coordinator

Norfolk Road Safety Partnership Coordinator 10642

HR Coordinator

Delivery Coordinator

Family Services Co-ordinator

Enterprise Coordinator

Payroll Coordinator - FTC

Administration Coordinator

Project Coordinator

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