Service associate Work, Jobs in North Acton, Gtl (with Salaries)

Customer Support Associate
Feebris Ltd —London
- Bachelor's degree
- Business
- Communication skills
- Annual leave
8d
Sales Associate
Ernest Jones —London
- £12.71 an hour
- Part-time
- Employee discount
12d
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Administrator
Beavis Morgan —London
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2d
Retail Sales Associate
Turnbull and Asser —London
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Store discount
- Employee discount
Quick apply
Lounge Associate
Sloane Square Hotel —London
- £13.10 an hour
- Weekend availability
- Bilingual
- Serving
- Hospitality
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Sales Support Associate
Ralph Lauren —London
- Part-time
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
Associate, Company Secretarial Assistant
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
7d
Waitressing
Malieu Cafe —Acton
- £12.71 - £13.00 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Fulham
- £3,800 a month
- Full-time
- Sales
Quick apply
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
2d
Stockroom Associate (38 hours) - Oxford Street
New Balance —London
- Weekend availability
- Sales
- Customer service
- Basic maths
- Employee discount
- Flexible schedule
4d
Retail Associate
TJX Europe —London
- Part-time
- No experience needed
- Employee discount
Research Associate
Imperial College London —White City
- £49,017 - £57,472 a year
- Full-time
- Doctoral degree
- University
1d
Associate Manager
Footasylum —London
1d
Team Member
NEXT —Greenford
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
7h
Associate Mental Health Worker
North London NHS Foundation Trust —London
- £33,262 - £36,027 a year
- Full-time
5d
Associate
JLL —London
- Microsoft Excel
11d
Sales Associate
Coach —White City
- Weekend availability
- Sales
- Social media management
- English
- Employee discount
Fundraising Associate, Europe
Greater Good Charities —London
- £50,000 - £60,000 a year
- Remote
- Bachelor's degree
- Travel
- Communication skills
Quick apply

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Customer Support Associate

Feebris Ltd
London

Apply Now

Job details

Permanent
8 days ago

Benefits

Annual leave

Qualifications

Bachelor's degree
Customer support
Business
Communication skills

Full job description

Feebris is on a mission to bring high-quality clinical monitoring to patients wherever they are. As a Customer Support Associate, you'll be at the heart of that — ensuring the healthcare teams who use our platform are set up for success, supported day-to-day, and getting genuine value from every interaction with Feebris.

This is a hands-on, varied role that spans client onboarding, training, helpdesk support, and device logistics. You'll work closely with NHS sites and care settings, build strong relationships with clinical users, and act as a key link between the frontline and our product and clinical teams. If you're someone who takes pride in making things run smoothly and wants to see the direct impact of your work on patient care, this role is for you.

requirements

QUALIFICATIONS

Bachelor's degree in Business, Healthcare, or a related field

EXPERIENCE

2-3 years of experience in customer support or a similar client-facing role

NICE TO HAVE

Experience working within or alongside NHS services or clinical settings
Background in healthcare technology, digital health, or health operations

KEY SKILLS

Strong client empathy and communication skills, with a patient and professional approach to healthcare users
Technically proficient, with the ability to quickly adopt new platforms and digital tools
Proactive problem-solver who can diagnose issues and drive them to resolution independently
Highly organised, with a structured approach to process management and documentation
Comfortable working with data - able to analyse usage and produce clear, accurate reports

responsibilities

Onboard new clinical teams from our customers onto the Feebris system - sharing collateral, organising and shipping hardware, configuring the platform, and delivering training.
Deliver engaging, role-appropriate training sessions for new and existing users, keeping materials up to date and communicating platform updates clearly to clients
Manage the help desk end-to-end: respond to client queries across email, phone, and chat promptly, triage and escalate issues correctly, and ensure all tickets are resolved within SLA
Oversee the full lifecycle of Feebris hardware - provisioning, shipping, tracking active devices, coordinating returns and replacements, and maintaining accurate inventory records
Monitor platform usage across live NHS sites, flag engagement risks early, and work with the team to address them proactively, Escalate product feedback and complaints internally, ensuring the right teams have the context they need to act
Produce and distribute internal and client-facing performance and usage reports accurately and on schedule
Assist senior team members with administrative and operational tasks

benefits

Impactful work, transforming healthcare for billions of people worldwide
A mission-driven team, small but mighty and committed to making a difference
Real responsibility, having a direct, meaningful impact on a high growth business
Coaching and personal development (bi-annual performance reviews, 1:1s with senior team members)
Central London Office
Flexible working arrangements
Share Options
Unlimited time off
Sponsored quarterly team and company socials

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WHAT WE OFFER

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ABOUT THE ROLE

requirements

WHAT WE'RE LOOKING FOR

responsibilities

WHAT YOU'LL DO

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Refine Your Search

service associate jobs in north acton, gtl

Customer Support Associate

Sales Associate

Partnerships Associate

Administrator

Retail Sales Associate

Lounge Associate

Sales Support Associate

Associate, Company Secretarial Assistant

Waitressing

JUNIOR SALES ADVISOR

Front Desk Guest Service Associate

Stockroom Associate (38 hours) - Oxford Street

Retail Associate

Research Associate

Associate Manager

Team Member

Associate Mental Health Worker

Associate

Sales Associate

Fundraising Associate, Europe

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