Customer experience manager Work, Jobs in North East Region (with Salaries)

Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- IT
- Leadership
- Employee discount
Quick apply
12d
Customer Account Manager
BM Prudhoe Limited —Prudhoe
- £28,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
Quick apply
Operations Manager
Aspens —Newcastle upon Tyne
- £50,000 a year
- Full-time
- Hospitality
- Computer skills
- Leadership
- Annual leave
Head of Customer Operations and Insight
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
8d
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- Salesforce
- Travel
5d
Energy Services Manager (Fixed Term)
Gateshead Council —Gateshead
- £54,495 - £57,937 a year
- Full-time
- Hybrid work
- Customer service
- No degree
- Organisational skills
- Annual leave
- Employee discount
14d
Client Delivery Manager
NRG —Gateshead
- £40,000 - £45,000 a year
- Hybrid work
- Project management
- Communication skills
- Marketing
- Annual leave
14d
Customer Experience Advisor
believe housing —Seaham
- £27,073 - £28,426 a year
- Part-time
- In-person
- Free parking
- Store discount
Quick apply
1d
Customer Success Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- In-person
- Communication skills
- HTML
- Annual leave
- Flexible schedule
Quick apply
6d
Regional Safer Gambling Manager
Admiral Slots —Gateshead
- £46,340 a year
- Weekend availability
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
14d
L&D Services Manager
NRG —Newcastle upon Tyne
- £50,000 a year
- Hybrid work
- Management
- Analysis skills
Client Engagement Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
Durham EDGE Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Customer service
- University
- No degree
- Annual leave
- Employee assistance programme
11d
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Newcastle upon Tyne
- Weekend availability
- Oracle
- Salesforce
- English
External Communications Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
13d
Contracts Manager – Utilities and Civils
elix sourcing solutions —Chester-le-Street
- £55,000 - £60,000 a year
- Monday to Friday
- Leadership
- Communication skills
Ecommerce Manager
Finnmark Limited —Spennymoor
- £50,000 a year
- Full-time
- Computer literacy
- In-person
- Marketing
- Free parking
- Flexitime
Quick apply
6d
Commissioning Manager
M Group —Cramlington
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- HVAC
- Annual leave
- Employee assistance programme
13d
Area Manager
Heron Foods —Gateshead
- Up to £45,000 a year
- Full-time
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
14d

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customer experience manager jobs near north east region

Operations Manager

ABM UK -
Cramlington

Quick apply

Job details

Full-time
£41,000 - £42,800 a year
12 days ago

Benefits

Cycle to work scheme
Employee discount

Qualifications

Operations management
Customer service
SIA
IT
Leadership
Communication skills
Time management

Full job description

LOCATION: MANOR WALKS Shopping Centre

SHIFT PATTERN: Monday To Friday (two Saturdays from 4 on Rota) 42 hours per week

Salary: Competitive

ROLE OVERVIEW AND PURPOSE

ABM UK is seeking a dynamic and experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for delivering the highest standards of security, cleanliness, hygiene, waste management, maintenance, landscaping and other contractual tasks at our client's site. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.

KEY RESPONSIBILITIES

Manage the contract in accordance with company policies and procedures
Ensure high standards of cleanliness, hygiene, and waste management are consistently achieved
Ensure security team are deployed in line with site rotas, communicating effectively and managing & recording any incidents occurring on site.
Complete budget forecasts and monthly reconciliations
Provide professional support to the business in service-related matters
Control staff rosters, payroll, and manning levels
Deliver excellent communication and motivation to the site-based team
Ensure compliance with quality performance measures and resolve any non-compliance issues

Requirements

Significant experience in operations management
Proven track record in delivering high standards of cleanliness and hygiene
Experience in budget forecasting and controlling
Strong communication and leadership skills
Good IT literacy
Health & Safety Certificate
Ability to communicate and engage effectively, with a wide range of stakeholders including clients, customers, staff and other professionals.
IOSH Qualification or equivalent H&S qualification
Ability to compile clear and concise written reports.
Budget management skills.
Problem solving and decision-making skills.
Ability to manage resources.
Leadership skills which will include the ability to effectively manage change.
Good time management and prioritization skills.
Good customer service skills
Experience in working in a shopping centre

QUALIFICATIONS

SIA Door Supervisor

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Quick apply

Refine Your Search

customer experience manager jobs in north east region

Operations Manager

Customer Account Manager

Operations Manager

Head of Customer Operations and Insight

Customer Success Manager

Energy Services Manager (Fixed Term)

Client Delivery Manager

Customer Experience Advisor

Customer Success Manager -Full time - Permanent - Gateshead

Regional Safer Gambling Manager

L&D Services Manager

Client Engagement Manager -Full time - Permanent - Gateshead

Durham EDGE Senior Manager

Customer Success Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers

External Communications Manager

Contracts Manager – Utilities and Civils

Ecommerce Manager

Commissioning Manager

Area Manager

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