Housing officer Work, Jobs in North Kesteven (with Salaries)

Housing Complaints and Improvement Officer
Newark and Sherwood District Council —Newark-on-Trent
- £33,699 - £35,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
2d
Housing Standards Tenant Liaison Officer
West Lindsey District Council —Gainsborough
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- Flexitime
- Work from home
Quick apply
Housing Support Officer
The Living Housing Group obo Grantham ARK —Grantham
- £29,120 a year
- Weekend availability
- Communication skills
- Negotiation
Quick apply
2d
Environmental Enforcement Officer
National Enforcement Solutions —Newark-on-Trent
- £13.50 an hour
- 8 hour shift
- No experience needed
- In-person
- Leadership
- Employee assistance programme
Quick apply
2d
Homelessness Officer
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Call to connect
- Employee discount
14d
Customer Liaison Officer
EQUANS —Parts of Lindsey
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Housing Choice Officer
Mansfield District Council —Mansfield
- £15,699 - £16,733 a year
- Part-time
- Employee discount
14d
ASSIST Response Officer
Mansfield District Council —Mansfield
- £26,403 - £28,142 a year
- Employee discount
Service Manager
Hope Community Services —Worksop
- £34,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Contracts
Quick apply
17h
Probation Service Officer - Nottinghamshire
HM Prison & Probation Service —Mansfield
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
9d
Health and Wellbeing Officer
SFiCE Foundation —Nottingham
- £14.42 an hour
- Part-time
- English
- Organisational skills
- In-person
Quick apply
Resident Liaison Officer
United Infrastructure —Nottingham
- Full-time
Quick apply
Principal Planning Officer (policy)
Bassetlaw District Council —Worksop
- £42,839 - £47,181 a year
- Full-time
- Flexitime
Support worker
Framework Housing Association —Nottingham
- £25,398 a year
- 8 hour shift
- Communication skills
- Annual leave
- Employee assistance programme
2d

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Housing Complaints and Improvement Officer

Newark and Sherwood District Council -
Newark-on-Trent

Apply Now

Job details

Full-time
£33,699 - £35,412 a year
2 days ago

Benefits

Free parking
Annual leave
Company pension
Gym membership
Paid volunteer time

Qualifications

Communication skills

Full job description

Salary

NS09 £33,699 - £35,412 per annum

Contractual hours

Basis

Full Time

Region

East

Date posted

11/06/2026

Job reference

REQ000496

Housing Complaints and Improvement Officer

Permanent

37 hours per week

NS09 £33,699 - £35,412 per annum

Pay Award Pending *

We are now recruiting for a Housing Complaints and Improvement Officer, who will co-ordinate and investigate housing related complaints. You will resolve disputes quickly and fairly, ensuring adherence to policy, the Housing Ombudsman’s Complaint Handling Code and regulatory standards, and to ensure learning from complaints is captured and translated into improvements in service.

You will be responsible for managing a caseload of stage 1 and stage 2 complaints from customers, including ensuring ongoing actions and compensation awarded are followed up, and highlight and report emerging themes from complaints for further investigation and analysis. This may include forming relevant working groups to ensure all relevant input is considered and the appropriate outcomes are delivered.

You will have a demonstrable experience of working in a customer related or complaints handling service, have excellent communication skills and at least 5 GCSEs at C/4 or above, or equivalent and a level 4 housing qualification or a commitment to obtain one.

You should have a flexible approach to work, be caring and compassionate, be highly organised and accurate and put residents at the heart of what you do in providing excellent customer service.

We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to monthly craft sessions, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

We offer:

Enrolment in the career average local government pension scheme.
Flexi scheme.
Hybrid working.
A generous annual leave entitlement that increases with service.
Family-friendly benefits.
One days’ paid volunteering leave.
Lifestyle benefits platform.
Funded health cash plan.
Free car parking to 31 March 2028
£10 a month gym membership at one of our gyms in the district.

You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.

For an informal chat or more information, please contact Nicola Priest, Housing Regulatory Compliance Manager on 01636 655526.

Pay Award from 1 April 2026 still under negotiation.

As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

We will not accept CVs from unsolicited recruitment agencies.

We recommend you submit your application early, as we often receive a large number of applications and therefore we reserve the right to close the advert early

Closing Date: Friday 10th July

Interview: 21st and 22nd July

Apply Now

Refine Your Search

housing officer jobs in north kesteven

Housing Complaints and Improvement Officer

Housing Standards Tenant Liaison Officer

Housing Support Officer

Environmental Enforcement Officer

Homelessness Officer

Customer Liaison Officer

Housing Choice Officer

ASSIST Response Officer

Service Manager

Probation Service Officer - Nottinghamshire

Health and Wellbeing Officer

Resident Liaison Officer

Principal Planning Officer (policy)

Support worker

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