Hospitality manager Work, Jobs in North Ockendon, Ess (with Salaries)

Venue Duty Manager – Children's Play & Family Entertainment
Little Wonder Street Ltd —Romford
- £32,000 - £35,000 a year
- Weekend availability
- In-person
- Training & development
- Cash handling
- Store discount
- Employee discount
Quick apply
4d
Bar Manager - Part Time Events
Design 911 —Shenfield
- £17 an hour
- Part-time
- Serving
- Bar
- Management
- Free parking
- Health & wellbeing programme
Quick apply
10d
General Manager - Live In Available
Chef & Brewer - BRA_101 —Basildon
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Sales
- Business development
- Continuous improvement
Quick apply
General Manager
Rocket Room, Leicester Square —London
- £35,000 - £40,000 a year
- Full-time
- Bar
- Budgeting
- In-person
Quick apply
12d
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
5d
Kitchen Manager – Woodlands Edge Pub, South Ockendon
Woodlands Edge pub —South Ockendon
- £25,420 - £36,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
Quick apply
3d
Events and Business Development Manager
CH House —Gillingham
- £20,000 - £30,000 a year
- Part-time
- Hospitality
- Hotel
- Business development
Quick apply
Manager, Hospitality (UK-External Agency Position)
National Football League —London
- Weekend availability
- Hybrid work
- English
- Travel
- Conflict management
4d
Senior Facilities Manager - Leading Workspace Brand
x+why —London
- £60,000 a year
- Part-time
- Hospitality
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
8d
Duty Manager
Virgin Active —Chelmsford
- Communication skills
- Annual leave
- Employee discount
Digital & Social Media Sales Manager
JWE Media —Canary Wharf
- From £30,000 a year
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
Assistant Hotel Manager -12 Month FTC
TravelodgeHotels —Romford
- £29,000 a year
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
Weddings and Events Manager
The Historic Dockyard Chatham —Chatham
- Organisational skills
- Communication skills
Strategy and Operations Manager
Shuffle —London
- £80,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Quick apply
Head of Weddings and Social Events
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Meeting and Events Manager
BaxterStorey UK —London
- £45,000 a year
- Full-time
- Team management
- Organisational skills
Quick apply
3d
Event Manager
Oak View Group —London
- Up to £28 an hour
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
Associate Project Manager - Hospitality and Office
Emerson Partners —London
- £80,000 - £95,000 a year
- Hybrid work
- Hospitality

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Venue Duty Manager – Children's Play & Family Entertainment

Little Wonder Street Ltd
Romford

Quick apply

Job details

Permanent | Full-time
£32,000 - £35,000 a year
4 days ago

Benefits

Store discount
Discounted or free food
Employee discount

Qualifications

Venue and attractions experience
Front of house supervision
Closing procedures
Shift management
Complaint handling
Assistant manager experience
Opening procedures
Customer interaction
Training & development
Cash handling
Leadership
Team motivation leadership
Communication skills
Time management
Rota coordination

Full job description

Venue Duty Manager – Children's Play & Family Entertainment

Little Wonder Street – Romford

Full-time | 40 hours per week | 5 days out of 7

£32,000–£35,000 per year, depending on experience

About Little Wonder Street

Little Wonder Street is a new premium children's role-play and family entertainment venue in Romford, combining imaginative play, soft play, birthday parties and a welcoming café experience for children and their families.

We're looking for an exceptional Venue Duty Manager to become a key member of our management team and take responsibility for the smooth, safe and professional day-to-day running of the venue.

This is a hands-on management position. We are looking for someone who enjoys being visible on the floor, leading from the front and creating an outstanding experience for every family who visits us.

The Role

As Venue Duty Manager, you will be the designated manager in charge during your shifts, overseeing the operation of the venue and supporting the team to deliver excellent standards across customer service, play areas, parties, reception and general venue operations.

No two days will be exactly the same. One moment you may be coordinating a busy arrival, the next supporting a birthday party, resolving a customer query, checking venue standards or helping your team through a particularly busy period.

You'll be calm, organised and confident, with a natural ability to lead people.

Your responsibilities will include:

- Leading the day-to-day operation of Little Wonder Street during your shifts

- Opening and closing the venue

- Leading, motivating and supporting the front-of-house, play and party teams

- Allocating staff and coordinating breaks throughout the day

- Ensuring an exceptional customer experience from arrival to departure

- Overseeing reception, admissions and booking procedures

- Coordinating children's parties and ensuring they run smoothly and on time

- Monitoring play areas and ensuring excellent standards of presentation, cleanliness and safety

- Carrying out regular venue and safety checks

- Responding confidently and professionally to customer questions and complaints

- Managing incidents and following the appropriate reporting procedures

- Supporting staff training, performance and development

- Helping prepare staff rotas and ensuring appropriate staffing levels

- Monitoring stock and operational supplies

- Supervising tills, cash handling and end-of-day procedures

- Supporting the café team during busy periods while working alongside the café/kitchen lead

- Ensuring company procedures, health & safety requirements and operational standards are followed

- Supporting special events and seasonal activities

- Helping us continually improve the Little Wonder Street experience

About You

We're looking for someone who genuinely enjoys hospitality, families and creating great experiences.

You'll need to be comfortable taking responsibility for a busy venue while remaining approachable to both customers and staff.

Most importantly, you're a hands-on manager.

If reception suddenly becomes busy, you'll help. If a party needs attention, you'll step in. If a parent has a concern, you'll deal with it professionally. You'll notice the details and won't walk past something that needs fixing.

Essential

- At least 2 years' experience in a supervisory, assistant management or management role

- Experience leading a team in a busy customer-facing environment

- Excellent customer service and communication skills

- Confident handling customer concerns and complaints

- Strong organisation and time-management skills

- Ability to remain calm and make decisions during busy periods

- Experience with tills, cash handling and opening/closing procedures

- Good understanding of health & safety and operational standards

- Reliable, proactive and comfortable taking responsibility

- Availability to work weekends and bank holidays as part of a rota

Particularly desirable

Experience within any of the following would be highly valued:

- Children's soft play or role-play venues

- Family entertainment centres

- Leisure centres

- Visitor attractions

- Children's activity venues

- Hospitality or high-volume cafés/restaurants

- Birthday parties or events

Experience with staff rotas, First Aid, food safety, fire/evacuation procedures, stock control and booking/POS systems would also be an advantage.

An Enhanced DBS check may be required for the successful candidate.

What We're Looking For

We want someone who is:

Warm with families.

Brilliant with people.

Firm when necessary.

Highly organised.

Commercially aware.

Obsessed with standards.

And never afraid to get stuck in.

Little Wonder Street is being created to be somewhere families genuinely love visiting. We're looking for a manager who will take pride in the venue and help us build a fantastic team and culture from the beginning.

What We Offer

- £32,000–£35,000 salary, depending on experience

- Full-time, permanent position

- 40-hour working week

- 5 days out of 7 on a rota

- Opportunity to join an exciting new family entertainment concept from the beginning

- Genuine opportunity to grow as the business develops

- Training and development

- Staff benefits and discounts

- A varied role where you can make a real impact on how the venue operates

Apply

If you're an experienced, energetic and hands-on manager who loves creating exceptional customer experiences, we'd love to hear from you.

Please apply with your CV and a short introduction explaining why you would be a great fit for Little Wonder Street.

Pay: £32,000.00-£35,000.00 per year

Benefits:

Discounted or free food
Store discount

Work Location: In person

Quick apply

Refine Your Search

hospitality manager jobs in north ockendon, ess

Venue Duty Manager – Children's Play & Family Entertainment

Bar Manager - Part Time Events

General Manager - Live In Available

General Manager

General Manager

Front of House Manager

Kitchen Manager – Woodlands Edge Pub, South Ockendon

Events and Business Development Manager

Manager, Hospitality (UK-External Agency Position)

Senior Facilities Manager - Leading Workspace Brand

General Manager - Padel & Athletics Club

Duty Manager

Digital & Social Media Sales Manager

Assistant Hotel Manager -12 Month FTC

Weddings and Events Manager

Strategy and Operations Manager

Head of Weddings and Social Events

Meeting and Events Manager

Event Manager

Associate Project Manager - Hospitality and Office

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