Emergency Call Handler (East)
NHS Scotland —Queensferry
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
3d
First Aid Trainer (Freelance)
Safe Haven Training Ltd —Scotland
- £150 - £170 a day
- Microsoft Powerpoint
- Care experience
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Quick apply
2h
Workspace Support - Livingston - Sky Spaces
Emcor —Livingston
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
First Aid Trainer Franchisees
Physical Education Scotland —Edinburgh
- Up to £300 a day
- Part-time
- Education
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Event Operations Manager
Sodexo —Edinburgh
- £36,000 a year
- Weekend availability
- Microsoft Powerpoint
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- Hospitality
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6d
Sport Mentor & Employability Advisor - F2F Tuesday to Thursday 18hours
Crystal Pathways —Dalkeith
- £25,000 - £28,000 a year
- Part-time
- Working with children
- First Aid Certification
- Travel
- Store discount
- Employee discount
Quick apply
6d
Personal Assistant for Lola
Enable —Edinburgh
- £13.45 an hour
- Weekend availability
- Employee assistance programme
12d
Nursery Support Worker & Assistant Cook
First Adventures Nursery —Linlithgow
- £9,791.60 a year
- Part-time
- Childcare
- Food service
- In-person
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7d
Able Seafarer
Briggs Marine and Environmental Services —Burntisland
- Full-time
3d
Out of Hours Response Officer
University of Edinburgh —Edinburgh
- Part-time
- Café
- Annual leave
- Employee discount
3d
Housing Assistant
Pinnacle Group —Edinburgh
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
13d
Security Officer
ABM UK —Edinburgh
- Weekend availability
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
Traffic Management Operative
QTM (Scotland) Ltd —Scotland
- £14 - £15 an hour
- Weekend availability
- Management
- Maintenance
- First Aid Certification
- Free parking
Quick apply
3d
SIA Licensed Event Staff
Rock Steady Security Limited —Dunfermline
- £13.28 - £14.50 an hour
- Customer service
- Master's degree
- First Aid Certification
- Flexible schedule
Quick apply
3d
Personal Assistant
Enable —Edinburgh
- £13.45 an hour
- Day shift
- Employee assistance programme
12d
Nursery Cook
Wizkidz Nursery —Dalkeith
- From £13.75 an hour
- Part-time
- Culinary experience
- Cooking
- In-person
- Free parking
- Employee discount
Quick apply
Senior Perinatal & Infant Mental Health Practitioner
Midlothian Sure Start —Dalkeith
- £31,631.60 - £33,651.80 a year
- Part-time
- Education
- Bachelor's degree
- First Aid Certification
- Free parking
- Health & wellbeing programme
Quick apply
12d
Able Seafarer
Briggs Marine Contractors Ltd —Burntisland
- Full-time
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3d
Working Site Manager
CTD Scotland Ltd —Loanhead
- From £3,200 a month
- Full-time
- Driving
- Power tools
- Construction
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12d
Private Nanny
Harlow —Kirkcaldy
- £15.50 an hour
- Childcare
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
10d

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Emergency Call Handler (East)

NHS Scotland -
Queensferry

Apply Now

Job details

Permanent | Part-time | Full-time
£29,103 - £31,409 a year
3 days ago

Benefits

Annual leave

Qualifications

Typing
Communication skills

Full job description

ACC Relief Emergency Call Handler SAS

We are now recruiting for full and part time permanent Emergency Call Handlers to work within our Ambulance Control Centre (ACC), based in East ACC: Edinburgh.

If you’ve been in an emergency, you’ll know that the 999 call is answered promptly and professionally. But have you ever thought about what actually happens at the other end of the emergency line?

Our Emergency Call Handlers are critical in allowing us to provide life-saving advice and assistance to callers. They’re the first point of contact for the public, and they work to prioritise each call, provide effective life support, first aid and medical advice where necessary and liaise with ambulance crews on route to the emergency, also dealing with Police and other emergency services.

The Person

Applicants that do not currently work in the ACCs will be required to take a typing assessment and must be able to type at a minimum of 30 wpm with a 90% accuracy. They must also demonstrate the ability to work effectively under pressure and with minimal supervision.

You will also need excellent communication skills, the ability to prioritise and make decisions quickly, often under great pressure.

Ideally you will have experience in working with the public either already in the ACC, a healthcare setting, a contact centre environment or on a face to face basis.

Training and Working Pattern

If you have what it takes to make a difference then we’ll give you all the training you need to succeed.

You will attend our in-house training programme, which may require travel for 2 weeks training, after which you will need to be available full time for up to 10 weeks to enable you to become a certified Emergency Medical Dispatcher.

The working hours for these posts will be full time and part time relief including; bank holidays, weekends and unsocial hours

Relief / Full / Part Time Posts

Emergency Call Handling Post (NHS Pay Band 3)
Must be able to travel to the East ACC
Relief Emergency Call Handlers required
Relief Hours / unsocial hours expected
Permanent Contracts

Core shift patterns include 12 hour rotational day/night shifts and may include relief working:

where shift patterns are given up to 4 weeks in advance but are flexible covering high demand times. Relief working pattern is flexible, designed to cover annual leave and gaps in cover, which is rostered 4 weeks in advance to meet service demand.

The Scottish Ambulance Service reserve the right to close this advertisement early if a sufficient number of suitable applications are received.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Apply Now

Refine Your Search

first aid jobs in north queensferry, fif

Emergency Call Handler (East)

First Aid Trainer (Freelance)

Workspace Support - Livingston - Sky Spaces

First Aid Trainer Franchisees

Event Operations Manager

Sport Mentor & Employability Advisor - F2F Tuesday to Thursday 18hours

Personal Assistant for Lola

Nursery Support Worker & Assistant Cook

Able Seafarer

Out of Hours Response Officer

Housing Assistant

Security Officer

Traffic Management Operative

SIA Licensed Event Staff

Personal Assistant

Nursery Cook

Senior Perinatal & Infant Mental Health Practitioner

Able Seafarer

Working Site Manager

Private Nanny

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