Service desk engineer Work, Jobs in North Shields, Twr (with Salaries)

IT Service Desk Engineer
RMT —Newcastle upon Tyne
- Windows
- IT
- Communication skills
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
IT Service Desk Engineer
RMT Accountants & Business Advisors —Newcastle upon Tyne
- Windows
- IT
- Communication skills
Senior Service Desk Engineer (2nd Line) MSP
ITC Service Ltd —Hebburn
- £29,000 - £34,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Health & wellbeing programme
Quick apply
12d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
24/7 IT Analyst
Aspire Technology Solutions —Gateshead
- £28,200 - £36,000 a year
- Full-time
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Newcastle upon Tyne
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Consultant Ecologist
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
3d
Senior Service Desk Consultant - 3rd Line
TSG —Newcastle upon Tyne
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Environmental Consultant
AtkinsRéalis —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Travel
- Organisational skills
Senior Aquatic Ecologist
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
Geotechnical or Geoenvironmental Consultant
Stantec —Newcastle upon Tyne
- Engineering
- Project management
- Construction
- Annual leave
Senior Geotechnical Engineer
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Principal Water Quality Scientist/ Modeller
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Master's degree
- Project management
- Scripting

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IT Service Desk Engineer
RMT —Newcastle upon Tyne
A full and valid Driving Licence will be required to attend client site visits. Manage user accounts and access rights in Microsoft 365 and Active Directory.
Quick apply
Service Desk Engineer
Waterstons —Durham
Keep customers clearly and proactively informed throughout the lifecycle of their tickets. EV car scheme (salary sacrifice).
£28,000 - £32,000 a year

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service desk engineer jobs near north shields, twr

IT Service Desk Engineer

RMT
Newcastle upon Tyne

Quick apply

Job details

Permanent

Qualifications

TCP
Driving Licence
Windows
DHCP
IT support
DNS
ServiceNow
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

Description

RMT Technology delivers innovative IT solutions that keep businesses running smoothly, securely, and efficiently. We’re looking for an experienced IT Service Desk Engineer to join our team and be the first point of contact for technical support across our nationwide client base.

Key Responsibilities

Regular on-site visits to clients as required delivering first and second line support for IT issues. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne
Act as the first line of support for IT issues via phone, email, and ticketing systems
Troubleshoot hardware, software, and network problems, escalating when required
Manage user accounts and access rights in Microsoft 365 and Active Directory
Configure and support desktops, laptops, and mobile devices.
Keep tickets updated and resolved in line with SLAs
Assist with IT projects, rollouts, and system improvements
Collaborate with our office based team in Newcastle-upon-Tyne

Skills, Knowledge & Expertise

Proven experience in an IT support or service desk role
Strong knowledge of Windows OS, Microsoft 365, and Active Directory
Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP)
Familiarity with ITSM tools (ServiceNow, Freshservice, etc.)
Excellent troubleshooting and problem-solving skills
Customer-focused with strong communication skills
Demonstrated ability to work independently in a remote environment maintaining productivity, accountability and communication with the broader team
A full and valid Driving Licence will be required to attend client site visits

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

We Shine Together
We Do the Right Thing
We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About RMT

At RMT, we firmly believe our people are our greatest asset. We strive to create a supportive and collaborative work environment where everyone can thrive and reach their full potential.

We are committed to retaining talented staff and are always on the lookout for new individuals to join our growing team, and whose career development we can invest in. With 70 years in the profession, we have a strong reputation for being client focussed and providing first class business advice.

If you join RMT, you will have the opportunity to work with, and learn from, our team of experts on challenging and rewarding projects. You will also help us to continue providing exceptional service to our clients.

Quick apply

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service desk engineer jobs in north shields, twr

IT Service Desk Engineer