support technician Work, Jobs in north shields, twr (with Salaries)

Tier III Support Technician
Elfab Limited —North Shields
- Bachelor's degree
- No degree
- Computer networking
Quick apply
ICT Support Technician - Field Based - Working from Home
DC Services —Durham
- £25,000 - £30,000 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- Travel
- Work from home
- Flexible schedule
Quick apply
14d
Decontamination Technician
QE Facilities —Gateshead
- £28,039 a year
- Full-time
20h
Medicines Management Pharmacy Technician
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £32,073 - £39,043 a year
- Part-time
12d
Mobile Technician Level 2 or 3 - Middlesborough (Mon-Fri)
cinch —Newcastle upon Tyne
- £38,000 - £40,000 a year
- Monday to Friday
- Employee assistance programme
Quick apply
Quality Assurance Technician
Greggs —Newcastle upon Tyne
- £35,000 a year
- Full-time
- Bakery
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Pest Control Technician
PESTFORCE (NORTHUMBERLAND) LTD —Ulgham ED
- £26,500 - £30,000 a year
- Overtime
- Customer service
- Maintenance
- Driving
Quick apply
Operate Technician
EDF Energy —Hartlepool
- £44,121 - £55,574 a year
- Full-time
- Computer literacy
8d
Laboratory Technician
Gates Corporation —Cramlington
- Windows
- No degree
- Organisational skills
Technician / Tester
Otis —Washington
- Full-time
Semi-skilled Technician - 12 month fixed term
SMD Ltd —Wallsend
- £38,522.34 a year
- Full-time
- Hybrid work
- Assembly
- Free parking
- Annual leave
Quick apply
Test Technician Lab
Gates Corporation —Cramlington
- No degree
- Leadership
14d
Football Tracking Technician (North)
Hawk-Eye Innovations (HEI) —Newcastle upon Tyne
- £13.00 - £18.20 an hour
- Weekend availability
- Driving
- In-person
13d
Optical Assistant
Specsavers —North Shields
- £12.91 an hour
- Full-time
- Customer service
- IT
- Employee discount
- Sick pay
13d
Garment Technician
J Barbour and Sons —South Shields
- Full-time
- Computer literacy
- Microsoft Office
- Quality control
- Free parking
- Store discount
Quick apply
5d
Service Technician
JCT600 —Newcastle upon Tyne
- £39,400 a year
- Full-time
- Maintenance
- Driving
- Annual leave
- Referral programme
Quick apply
Multi-Skilled Maintenance Technician
Bekaert NV —Willington Quay
- £41,018.56 a year
- Maintenance
- Programmable logic controllers
- Continuous improvement
Pharmacy Technician (Accuracy Checking Technician accredited)
QE Facilities —Gateshead
- £30,036 a year
- Full-time
7d
Apprentice Quality Technician
Dräger UK & Ireland —Blyth
- Hybrid work
- Microsoft Word
- Engineering
9h
GD Engineering Apprentice
Dräger UK & Ireland —Blyth
9h

I want to receive the latest job alerts for support technician in north shields, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support technician jobs near north shields, twr

Tier III Support Technician

Elfab Limited -
North Shields

Quick apply

Job details

Qualifications

MCP
Bachelor's degree
Virtualisation
CompTIA Network+
Computer networking
Organisational skills
SharePoint
VMWare
Project leadership
Leadership
Communication skills
Active Directory
CompTIA A+
Time management

Full job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

For more information visit : http://www.osecoelfab.com/

As an IT Support Technician – Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support.

In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence.

Job Requirements:

Provide Tier III technical support across multiple departments.
Perform both basic and more advanced troubleshooting to resolve IT-related issues.
Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure.
Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance.
Assist in imaging and deployment of desktops, laptops, and other devices.
Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction.
Create and maintain documentation for IT procedures and systems.
Participate in projects to implement new technologies and improve current systems, including virtualization technologies.
Train junior staff on IT processes and tools as needed.
Manage incidents, service requests, and changes using the company’s helpdesk system.

This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs.

Required Knowledge, Skills and Abilities:

Proven experience in a Tier III support role.
Strong knowledge of Active Directory, including domain trusts and group policies.
Proficiency with network troubleshooting and administration, including wireless technologies.
Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided).
Proficiency in managing and supporting Microsoft technologies, including SharePoint.
Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail.
Familiarity with VMware virtualization.
Excellent communication and problem-solving skills.

Preferred Knowledge, Skills and Abilities:

Proficiency with imaging solutions.
Proficiency with Active Directory, including managing domain trusts.
Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support.
Experience with wireless networking technologies.
Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting.
Ability to work both independently and as part of a team.
Strong organizational and time management skills to meet deadlines and complete tasks efficiently.
Excellent verbal and written communication skills.
Flexibility to adapt to changing technologies and priorities.
Project leadership experience.
Proficiency in using tools like SharePoint and virtualization platforms (VMware).
Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III.

Education and Certification Qualifications:

A bachelor’s degree is not required but would be a plus.
Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Quick apply

Refine Your Search

support technician jobs in north shields, twr

Tier III Support Technician

ICT Support Technician - Field Based - Working from Home

Decontamination Technician

Medicines Management Pharmacy Technician

Mobile Technician Level 2 or 3 - Middlesborough (Mon-Fri)

Quality Assurance Technician

Pest Control Technician

Operate Technician

Laboratory Technician

Technician / Tester

Semi-skilled Technician - 12 month fixed term

Test Technician Lab

Football Tracking Technician (North)

Optical Assistant

Garment Technician

Service Technician

Multi-Skilled Maintenance Technician

Pharmacy Technician (Accuracy Checking Technician accredited)

Apprentice Quality Technician

GD Engineering Apprentice

I want to receive the latest job alerts for support technician in north shields, twr

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected