Service administrator Work, Jobs in North Tyneside, Twr (with Salaries)

Service Administrator
Dräger UK & Ireland —Blyth
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Accounts & Customer Service Administrator (full time)
Chaser Communications Ltd —Newcastle upon Tyne
- £24,420 - £26,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
Quick apply
2d
Service Plan Administrator
Vertu Motors —Gateshead
- £25,776.00 - £29,216.78 a year
- Full-time
- Hybrid work
- Sales
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
Administrator
Hill Care —Blyth
- £13.65 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
Administrator
Alliance Medical Ltd —South Shields
- £27,876 a year
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Business Administrator
Dacon Fabrications Ltd —Gateshead
- £24,420 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Operations Administrator
JML —South Shields
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
12d
Group Remuneration Administrator (Newcastle upon Tyne)
Perspective Financial Group —Newcastle upon Tyne
- Monday to Friday
- Remote
- Microsoft Excel
- Communication skills
- Referral programme
Veterinary Care Assistant (perm)
IVC —Cramlington
- Up to £23,795 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
2d
Test Center Administrator (Newcastle Upon Tyne)
Pearson —Newcastle upon Tyne
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Invoicing / Warranty Administrator
Bell Truck and Van —Gateshead
- From £30,000 a year
- Full-time
- Organisational skills
- In-person
- Referral programme
Quick apply
Inpatient Bookings Coordinator
Nuffield Health —Newcastle upon Tyne
- £25,038 a year
- Full-time
- Employee discount
- Gym membership
Estates Digital Data Coordinator
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Maintenance
- Analysis skills
- Project management
13d
Administrator
AMS GROUP —Newcastle upon Tyne
- £25,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
13d
Associate Administrator
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- Full-time
- Organisational skills
- Financial services
- Communication skills
6d
Support Funds Administrator
Gateshead College —Gateshead
- £11,019 a year
- Part-time
- Employee assistance programme
13d
VacancyTitle: Payments Administrator
Grainger plc —Newcastle upon Tyne
- Full-time
- Remote
- Administrative experience
- Organisational skills
10d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Administrator (Staffing Service)
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- University
- Annual leave
- Employee assistance programme
Payroll Administrator - EMEA
Enerpac Tool Group Corporation —Cramlington
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home

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service administrator jobs near north tyneside, twr

Service Administrator

Dräger UK & Ireland
Blyth

Apply Now

Job details

Benefits

Cycle to work scheme
Canteen
Discounted gym membership
Car scheme

Qualifications

Microsoft Excel
Customer service
Microsoft Office
B2B
IT
Time management

Full job description

Who we are

Every life is unique and so are you!

At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.

As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.

About the role

Assist internal and external customers in all aspects of Service execution.
The role encompasses all in and outbound communication from the Service team along with Service order generation as well as the fulfilment of the core tasks.
Generate new, renewed and amended Service Contracts including but not limited to Total, Preventative Care and Sensor Exchange
Invoice Service Contracts and Orders
Service Renewal Quotation generation and follow up.
Service order generation for Field Service Engineer (FSE) equipment and ensuring that the engineer is kept informed of delivery dates
Co-ordinate fault call outs for the Field Service Engineers
Review and resolve the Service Error Log
Call handling for all internal and external customer queries in respect to service
Customer issue escalation and resolution
Management and compliance of key team tasks
Maintain & improve customer satisfaction by the provision of high-level support to customers, including ensuring timely and efficient processing of customer requests with respect to service
Assist with logistic operations in terms of invoice control & accuracy through review of receipted orders / contracts
Create and maintain accurate quotation data within Draeger systems including but not limited to SAP and CRM
Undertake any other duties and projects in order to meet personal, team and organizational objectives
Maximize potential sales of service contracts through a high level of customer service being provided.

Shared responsibilities

All employees have a responsibility:

to comply with the Integrated Management System (IMS) and minimise any impact on the environment whilst carrying out their duties.
to ensure and promote safe working conditions for all employees, visitors and contractors by implementing, monitoring and complying with occupational health & safety provisions
to embed our WeLEAD competencies – I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, I deliver results

Reporting Relationships

Manager - Service Administrator Team Leader

Size of team/environment - Small team of 6 (7 including Team Lead), working within a fast-paced customer service environment

Role Requirements

Education/Qualifications

Educated to Secondary Education level or equivalent commercial experience is essential

Related Experience

IT knowledge: MS Office
Customer orientation

Ability to organise and prioritise
Ability to work as part of a team and as an individual
Reliability
Experienced in phone-based business to business customer service within a specialist team
Experience of working to targets

Skills, Special Competencies

Exceptional Customer Service Skills. - Essential
Knowledge of Draeger Products – Desirable
SAP and CRM – Advantagious
Microsoft Excel-Desirable
Time Management Skills-Esstential
Empathy-Essential
Eye for Accuracy-Essential
Team player
The ability to work using own initative

Dräger‘s Benefits

27 days holiday plus bank holidays, with option to purchase up to 3 additional days
Flexi scheme
Hybrid working available
Discounted critical illness cover, dental cover and partner life assurance
Healthcare cash plan
Subsidised canteen
Discounted shopping & leisure vouchers
MyClub Nissan car scheme
Cycle to Work
Gym membership discounts – up to 25%
Charity Giving scheme

Dräger‘s dedication

At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.

We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All are welcome to apply!.

Apply Now

Refine Your Search

service administrator jobs in north tyneside, twr

Service Administrator

Accounts & Customer Service Administrator (full time)

Service Plan Administrator

Administrator

Administrator

Business Administrator

Operations Administrator

Group Remuneration Administrator (Newcastle upon Tyne)

Veterinary Care Assistant (perm)

Test Center Administrator (Newcastle Upon Tyne)

Invoicing / Warranty Administrator

Inpatient Bookings Coordinator

Estates Digital Data Coordinator

Administrator

Associate Administrator

Support Funds Administrator

VacancyTitle: Payments Administrator

Service Desk Consultant - 2nd Line (Infrastructure)

Administrator (Staffing Service)

Payroll Administrator - EMEA

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