Sales support coordinator Work, Jobs in North West Leicestershire, Lec (with Salaries)

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
5d
Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
5d
Commercial Operations Coordinator
The Simulator Company Ltd —Coalville
- £1 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Free parking
Quick apply
6d
Administration Assistant
Elevate Properties —Melbourne
- From £550 a week
- Part-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
7d
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
Logistics Coordinator
Holcim —Coalville
- Customer service
- Organisational skills
- Communication skills
- Employee discount
11d
Inside Sales Executive - Kiwa Construction Material Testing
Kiwa —Derby
- £37,162 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Sales Support Coordinator
The Keystone Group UK —Swadlincote
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
6d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Commercial Support Coordinator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
14d
Marketing Coordinator
CM8 Digital Agency Ltd —Nottingham
- £2,800 - £3,800 a month
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
13d
Service Coordinator
Mettler Toledo —Leicester
- Communication skills
- Annual leave
- Employee assistance programme
Production & Quoting Coordinator – Plastics & Linear Drainage
Poly Advisory ltd —Nottingham
- £32,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Lead Planning Coordinator
Water Environmental Treatment LTD —Amington
- £30,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
1d
WearKraft Materials Coordinator
Terex Corporation —Coalville
- Full-time
- Sales
- Organisational skills
- IT
- Employee stock purchase plan
Email Marketing Coordinator
Get Laid Beds —Leicester
- £28,000 - £32,000 a year
- Full-time
- In-person
- Analytics
- Employee discount
Quick apply
7d
Sales Operations Coordinator
Phenna Group —Leicester
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
7d
Sales Support Coordinator
Keystone Group —Swadlincote
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Employee discount
7d
Contract Sales Support - 12M Fixed Term Contract
Topps Tiles —Leicester
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
- Free parking
- Employee discount

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sales support coordinator jobs near north west leicestershire, lec

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent
£13.00 - £14.50 an hour
5 days ago

Benefits

Company pension
Company events
On-site parking

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
Ticket management
Logistics
Case record updates
Internal department liaison
Technical support
Analysis skills
Transportation management systems
Customer support
Customer interaction
Communication skills
Remote diagnostics
Help desk

Full job description

Operations Coordinator - Vehicle Tracking & Recovery ( internally considered Security Liason Officer)

Location: Coalville, Leicestershire
Job Type: Permanent
Hours: 34 Hours Per Week
Working Pattern: 4 Midweek Days Per Week, Afternoon / Evening Hours (9 Hour Shifts Including a 30-Minute Unpaid Break)
Salary: Starting from £13 per hour during the probationary period, rising to £14.50 afterwards. Performance throughout probation will be assessed against agreed KPI's, training progress, attendance and overall performance standards
Location: Office Based

About Global Telemetrics

Global Telemetrics is one of the UK's leading providers of vehicle tracking and stolen vehicle recovery solutions, operating trusted brands including SmarTrack and Autowatch UK.

Our technology helps protect thousands of vehicles across the UK, while our Operations Team works closely with customers, installers, engineers and police forces to provide outstanding support and assist with vehicle recovery when thefts occur.

Due to continued growth, we are looking for an Operations Coordinator to join our team in Coalville.

Why Join Global Telemetrics?

This is far more than a typical customer service role.

Every day brings a new challenge. You could be helping a customer resolve an issue with their tracking system, supporting an installer in the field, investigating an unusual vehicle alert, assisting with a theft case, or helping coordinate the recovery of a stolen vehicle.

You'll gain experience across customer service, operations, technical support, incident management and vehicle recovery, developing a broad range of valuable skills within a growing and innovative business.

Career Development & Progression

We believe in developing talent from within.

Many of our team members started in entry-level operational roles similar to this one and have gone on to build successful careers across the business. Several colleagues have progressed into:

Senior Operations roles
Team Leader and Management positions
Sales and Account Management roles
Technical and specialist positions
Other key departments across the organisation

We actively support employees who demonstrate commitment, initiative and a willingness to learn. As our business continues to grow, so do the opportunities available to our team.

This role can be the start of a long-term career, not just your next job.

About the Role

This is a varied and fast-paced role where no two days are the same.

Working within our Operations Team, you'll play a key role in supporting customers, monitoring vehicle tracking systems and ensuring incidents are managed effectively. You'll work closely with customers, installers, engineers, colleagues and external agencies to help resolve issues and deliver an excellent customer experience.

A typical day may involve responding to vehicle tracking alerts, speaking with customers by phone, assisting with theft and recovery cases, troubleshooting technical issues, supporting installers, managing support tickets, updating records and ensuring operational tasks are completed accurately.

Full training will be provided on our products, systems and processes, so previous experience within vehicle tracking or telematics is not required.

Key Responsibilities

Alert Monitoring & Incident Response

Monitor vehicle tracking alerts and assess potential security risks.
Contact customers to confirm the status and security of their vehicles.
Escalate suspected theft incidents in line with company procedures.
Support the coordination and administration of vehicle theft and recovery cases.
Liaise with police forces and other stakeholders when required.

Customer Support & Ticket Management

Handle customer enquiries professionally by phone and email.
Investigate and resolve issues raised through the company ticketing system.
Provide customers with advice, guidance and regular updates.
Ensure issues are resolved efficiently and customer expectations are met.
Maintain accurate records of customer interactions and actions taken.

Technical & Installer Support

Support installers and engineers with tracker commissioning and troubleshooting.
Assist with diagnosing and resolving issues remotely where possible.
Test devices and investigate reported tracking or connectivity issues.
Escalate complex technical issues to the appropriate teams when required.

Administration & Operational Support

Maintain accurate customer and vehicle records.
Ensure theft cases and operational activities are fully documented and up to date.
Respond to emails and internal enquiries in a timely manner.
Work collaboratively with other departments to ensure a high standard of service.
Support the day-to-day operation of a busy and dynamic Operations Team.

What We're Looking For

We're looking for someone who is organised, adaptable and enjoys working in a busy environment where priorities can change quickly.

The ideal candidate will be:

Confident and professional when communicating on the phone.
Calm and composed when working under pressure.
Highly organised with excellent attention to detail.
Able to manage multiple tasks and priorities effectively.
A proactive problem solver who enjoys investigating issues and finding solutions.
Customer-focused with a commitment to delivering excellent service.
Comfortable learning new systems, processes and technologies.
A positive team player who takes ownership of their work.

Skills & Experience

Previous experience in any of the following would be beneficial:

Customer service
Administration
Operations support
Helpdesk or ticket management
Technical support
Call handling environments

However, industry experience is not essential.

We are more interested in attitude, reliability, attention to detail, communication skills and a willingness to learn.

Full training will be provided.

Benefits

Competitive salary with progression opportunities.
34 hour working week
Four-Day Working Week
Overtime opportunities available.
Company pension.
On-site parking.
Company events.
Full training and ongoing support.
Genuine internal career progression opportunities.
Opportunity to join a growing and innovative technology business.

Apply Now

If you're confident, adaptable, enjoy problem-solving and thrive in a fast-paced environment where every day is different, we'd love to hear from you.

Join Global Telemetrics and become part of a team that helps protect vehicles, supports customers and plays an important role in recovering stolen assets worldwide

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Pay: £13.00-£14.50 per hour

Work Location: In person

Quick apply

Refine Your Search

sales support coordinator jobs in north west leicestershire, lec

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings

Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off

Commercial Operations Coordinator

Administration Assistant

Inbound Customer Service & Booking Coordinator

Customer Service Coordinator

Logistics Coordinator

Inside Sales Executive - Kiwa Construction Material Testing

Sales Support Coordinator

Internal Sales Coordinator (UltraTile)

Commercial Support Coordinator

Marketing Coordinator

Service Coordinator

Production & Quoting Coordinator – Plastics & Linear Drainage

Lead Planning Coordinator

WearKraft Materials Coordinator

Email Marketing Coordinator

Sales Operations Coordinator

Sales Support Coordinator

Contract Sales Support - 12M Fixed Term Contract

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