Delivery manager Work, Jobs in North Yorkshire (with Salaries)

Service Delivery Manager
Elovate —York
- Up to £34,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Free parking
- Employee discount
Quick apply
6h
Delivery Management Practice Lead
Zenith —Leeds
- From £73,000 a year
- Agile
- SDLC
- Free parking
- Annual leave
Quick apply
14d
Operations Manager
Morrisons —Ripon
- Continuous improvement
- Training & development
- Retail management
- Employee discount
Quick apply
4d
TPI Account Manager
United Gas and Power —Guiseley
- Monday to Friday
- Business development
- No degree
- Organisational skills
- Annual leave
Quick apply
Store Manager
Aldi —Leeds
- £52,910 - £69,000 a year
- Retail management
- Time management
Delivery Manager
Taye Training —York
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Flexitime
- Work from home
Quick apply
Night Manager
Morrisons —Harrogate
- Night shift
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
8d
Doorstep Milk Delivery Driver -Lead & Cover Role
Taskmaster Resources LTD —Leeming
- £15.14 - £15.64 an hour
- Temporary
- Sales
- Customer service
- Organisational skills
Quick apply
1d
Portfolio Delivery Director
Network Rail —York
- £116,753 - £150,696 a year
- Full-time
- Project management
- Continuous improvement
- Contracts
- Annual leave
12d
Deputy Manager - York Parliament St
Whittard of Chelsea —York
- Customer service
- Supervising experience
- Training & development
- Store discount
- Employee discount
4d
Assistant Store Manager
British Heart Foundation —Northallerton
- £24,169.60 a year
- Weekend availability
- Customer service
- Supervising experience
- Recruiting
- Annual leave
- Employee assistance programme
4d
Trading Manager
Morrisons —Boroughbridge
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Operations Manager - Boroughbridge
Morrisons —Boroughbridge
- Continuous improvement
- Training & development
- Retail management
- Employee discount
Quick apply
8d
Sales Account Manager
Promo Memento —Bainbridge
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
Quick apply
7d
Scheme Project Manager (Works Delivery) [Signalling]
Network Rail —York
- £43,588 - £53,167 a year
- Full-time
- No degree
- Organisational skills
- Contracts
- Annual leave
- Employee discount
1d
Highways Delivery Lead
BakerHicks —York
- Hybrid work
- Engineering
- Budgeting
- Communication skills
- Annual leave
Quick apply
Customer Service Manager
Morrisons —Darlington
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Service Team Manager
Genus Plc —York
- Full-time
- Business development
- Organisational skills
- Training & development
- Employee assistance programme
Customer Service Team Leader
VetFit Labs Business & Technology Services Ltd. —Leeds
- £2,250 - £2,900 a month
- Full-time
- CRM software
- Computer literacy
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
3d
Replenishment Manager
B&M Retail —York
- Weekend availability
- Leadership
- Employee discount

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Service Delivery Manager

Elovate -
York

Quick apply

Job details

Permanent | Full-time
Up to £34,000 a year
6 hours ago

Benefits

Free parking
On-site gym
Company pension
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Meeting coordination
Client engagement
Stakeholder liaison
Ticket management
Microsoft Office Suite
Business development
Quality assurance
Forecasting
Customer renewal management
Organisational skills
Relationship management
Financial management
Account management
Communication skills
Internal quality assurance

Full job description

Job Summary

The Service Delivery Manager is responsible for the overall performance, delivery quality, and commercial success of assigned client accounts. Acting as the senior relationship owner, the role ensures services are delivered to agreed standards by overseeing ticket quality, prioritisation, KPI performance, and operational coordination.

The Service Delivery Manager manages account P&L, forecasting, renewals, and pricing discussions, while leading regular client review meetings and handling escalations.

Working closely with operations and the Head of Service Delivery, the role identifies growth and cross-sell opportunities, manages account-level planning and performance, and leads and develops Service Delivery Coordinators to ensure consistent, high-quality service delivery and strong client relationships.

Key Responsibilities

Effectively manage client needs and expectations, escalating queries to the Head of Service Delivery, where appropriate.
Ensure service levels are achieved, and contractual obligations are met, monitoring performance and addressing potential issues.
Organise and lead regular review meetings with clients, including preparing agendas, minutes, and action points.
Maintain a deep understanding of each client’s operational and commercial needs to identify cross-sell opportunities and promote additional services.
Support the development and maintenance of proactive business development plans with clients.
Manage the financial performance of your accounts within company guidelines and pricing structures.
Create forecasts in collaboration with clients and internal teams to support planning and resource allocation.
Work closely with operations to collaboratively build out and pro-actively communicate plans and communications with clients.
Ensure all campaign instructions are up to date, distributed company-wide, and regularly updated on progress.
Test all campaigns to ensure quality assurance sign-off.
Address and resolve issues that could impact SLAs or customer satisfaction, working with stakeholders to implement preventative measures
Pro-actively engage with the onboarding of new clients
Manage exit process for any off-boarding clients against process to mitigate risk

Skills and Experience:

Strong team player with excellent interpersonal skills.
Excellent verbal and written communication skills.
High attention to detail and strong organisational skills.
Reliable, tenacious, and able to see issues through to resolution.
Able to multi-task effectively, prioritise workload, and remain calm under pressure.
Empathy and professionalism when dealing with clients and colleagues.
Proficient in MS Office (Word, Excel, PowerPoint).
Previous experience of service delivery experience is preferred.

Pay: Up to £34,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Life insurance
On-site gym
On-site parking
Referral programme

Ability to commute/relocate:

York YO26 7NH: reliably commute or plan to relocate before starting work (required)

Application question(s):

I have a full UK Driving licence

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in north yorkshire

Service Delivery Manager

Delivery Management Practice Lead

Operations Manager

TPI Account Manager

Store Manager

Delivery Manager

Night Manager

Doorstep Milk Delivery Driver -Lead & Cover Role

Portfolio Delivery Director

Deputy Manager - York Parliament St

Assistant Store Manager

Trading Manager

Operations Manager - Boroughbridge

Sales Account Manager

Scheme Project Manager (Works Delivery) [Signalling]

Highways Delivery Lead

Customer Service Manager

Service Team Manager

Customer Service Team Leader

Replenishment Manager

I want to receive the latest job alerts for delivery manager in north yorkshire

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