Operations support technician Work, Jobs in Northampton, Nth (with Salaries)

Customer Service Representative
RH COMMERCIAL VEHICLES —Northampton
- Up to £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
4d
Operations Support Technician
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £29,336 a year
- Overtime
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
14d
Operations Support Technician
HMGCC —Milton Keynes
- £29,336 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
14d
Assistant Leakage Technician
Anglian Water Services Ltd —Great Billing
- £30,633 a year
- Full-time
- Oracle
- Computer literacy
- Driving
- Annual leave
7d
Event First Responder (FREC 3 & FREC 4) – Northampton & East Midlands
Centurion Medical Services Ltd —Northampton
- £15 - £16 an hour
- Weekend availability
- Patient monitoring
- Patient care
- In-person
Quick apply
Trainee Avionics Technician
Setnix ltd —Leighton Buzzard
- £26,500 - £29,000 a year
- Overtime
- Microsoft Word
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
Quality Technician
Lumentum —Towcester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Laboratory Technician
Wellingborough —Wellingborough
- Full-time
- Quality control
- Employee discount
Quick apply
13d
Multi-skilled Technician - Daventry UK, RME
Amazon UK Services Ltd. —Northampton
- Weekend availability
- English
- Continuous improvement
- Communication skills
- Flexible schedule
Trade Counter Technician
Pirtek —Northampton
- Microsoft Word
- Customer service
- Computer literacy
Industrial Vacuum & Electro Mechanical Service Engineer
ATEX Premier Cleaning Ltd —Northampton
- £35,000 - £40,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
Quick apply
6d
Live Events - Portable Appliance Test ( PAT) Supervisor
IPS —Bletchley and Fenny Stratford
- From £28,750 a year
- Full-time
- Microsoft Excel
- Supervising experience
- Organisational skills
- Free parking
- Life insurance
Quick apply
Mobile Plant Technician
Anglian Water Services Ltd —Bedford
- £36,980 a year
- Full-time
- Computer literacy
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
Enhanced Maintenance Technician
Anglian Water Services Ltd —Northampton
- £42,000 a year
- Full-time
- Maintenance
- Communication skills
- Annual leave
5d
Facilities & Services Support Cell Tech Engineer
Smurfit Westrock —Northampton
- Full-time
- Engineering
- Continuous improvement
- HVAC
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Daventry UK, Reliability, Maintenance and Engineering
Amazon UK Services Ltd. —Northampton
- Weekend availability
- Continuous improvement
- Flexible schedule
Engine Test Technician
Cosworth —Northampton
- Maintenance
- Time management
Reliability Maintenance Engineering Technician, RME
Amazon UK Services Ltd. —Northampton
- Weekend availability
- Continuous improvement
- Communication skills
- Flexible schedule
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Kettering
- Weekend availability
- Continuous improvement
- Flexible schedule
Laboratory Technician
Refresco —Milton Keynes
- Quality control
Quick apply
14d

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Customer Service Representative

RH COMMERCIAL VEHICLES -
Northampton

Quick apply

Job details

Full-time
Up to £31,000 a year
4 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Vehicle service booking
Customer service
Computer literacy
GCSE
Internal department liaison
English
Customer support
Customer interaction
Communication skills
A Level
Add-on sales

Full job description

Service Specialists Wanted | £31,000 a year

Location: Northampton

Salary: Competitive

Hours: Full Time,

Are you passionate about delivering top-notch customer service and want to develop your career with one of the UK’s leading commercial vehicle dealerships? Join us as a Customer Service Representative and gain valuable experience while working towards a recognised qualification.

This is an exciting opportunity to immerse yourself in the fast-paced world of commercial vehicles. You’ll get hands-on experience, learn from industry experts, and play a vital role in ensuring our customers have an outstanding experience, every time.

Why join us…

Career Progression – Unlock new opportunities with leadership training and professional development.
25 Days Holiday + Bank Holidays. We’re all about ensuring our team achieves the best work-life balance. It boosts mental health and increases motivation.
Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
Enhanced Maternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced maternity pay so you can focus on your time with your family.
Enhanced Paternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced paternity pay so you can focus on your time with your family.
Holiday Sell Back: Not going to use all your time off? We offer a holiday sell-back scheme, so if you don’t use it, you won’t lose out on the pay.
Boost your health - Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
Positive Work Environment: Join a supportive team that works together to deliver the best experience for our customers.
Extra Benefits! Enjoy recently renovated facilities, designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.

The Challenge…

Customer Interaction: Be the main point of contact for service customers, greeting them courteously, understanding their needs, and ensuring smooth processes.
Workshop Coordination: Manage the scheduling and maintenance of customer service plans, working closely with the Workshop Controller to optimise workflow.
MOT & Maintenance: Schedule and confirm MOTs, planned, and unplanned work in compliance with DVSA requirements.
Quotes & Authorisations: Prepare accurate quotes, secure customer approval before work begins, and ensure job cards for technicians are precise.
Upsell Opportunities: Proactively promote additional products and services, highlighting their benefits in a professional manner.
Customer Updates: Provide timely, accurate updates on service progress.
Admin Support: Handle all necessary admin tasks and ensure all work is logged according to manufacturer guidelines.

Hours:

Alternating shifts

Mon - Fri: 08:00 - 17:15

As a customer service representative, your key responsibilities will include:

Customer Engagement: Act as the primary contact for service department customers, delivering exceptional service and addressing their needs.
Service Scheduling: Coordinate customer service appointments with the service team and workshop controller, ensuring timely and efficient scheduling.
Maintenance Oversight: Verify vehicle maintenance intervals and ensure accurate planning for service needs.
Customer Interaction: Greet customers professionally, understand their requirements, and facilitate smooth service processes.
Workshop Efficiency: Collaborate with the Workshop Controller, and Service Advisors to optimise workshop capacity and productivity
Sales Opportunities: Proactively promote products and services, highlighting benefits to customers.
Accurate Documentation: Ensure job card instructions are precise for technicians and invoicing teams.
Administrative Support: Manage required administrative tasks efficiently, including coordinating with dealer-point managers and workshop supervisors.
Warranty Assistance: Support the Warranty and Contracts Manager with queries and documentation while adhering to warranty and contract procedures.

What we are looking for:

Commercial Vehicle Dealership Experience: If you have previous vehicle dealership experience, you’ll fit right in!
Exceptional Communication Skills: You’ll be talking to customers regularly, so being friendly, approachable, and clear is key.
Attention to Detail: You’ll be handling important invoices and customer data, so accuracy is vital.
Computer Skills: A good knowledge of Microsoft Word, Excel, and Outlook applications and solid computer literacy skills.
Team Player: RH Commercial Vehicles thrives on collaboration. You’ll work closely with other departments to ensure smooth operations.
Experience in Customer Service: Previous experience in a similar role, but we are willing to train the right person with the right attitude.

You’ll Really Hit the Ground Running if:

One Linke experience is an advantage

Who are RH Commercial Vehicles?

We are an award-winning company with a strong reputation for delivering top-quality commercial vehicles and unparalleled customer service. Our team is the heart of everything we do, and we are looking for people who share our passion for excellence.

Equal Opportunities Statement

We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.

Ready to drive your career forward? Apply today!

Job Type: Full-time

Pay: Up to £31,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Experience:

Customer service: 3 years (required)
automotive industry: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

operations support technician jobs in northampton, nth

Customer Service Representative

Operations Support Technician

Operations Support Technician

Assistant Leakage Technician

Event First Responder (FREC 3 & FREC 4) – Northampton & East Midlands

Trainee Avionics Technician

Quality Technician

Laboratory Technician

Multi-skilled Technician - Daventry UK, RME

Trade Counter Technician

Industrial Vacuum & Electro Mechanical Service Engineer

Live Events - Portable Appliance Test ( PAT) Supervisor

Mobile Plant Technician

Enhanced Maintenance Technician

Facilities & Services Support Cell Tech Engineer

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Daventry UK, Reliability, Maintenance and Engineering

Engine Test Technician

Reliability Maintenance Engineering Technician, RME

Reliability Maintenance Engineering Technician

Laboratory Technician

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