Motor vehicle service advisors Work, Jobs in Northern Ireland (with Salaries)

Automotive Service Manager
NSR Automotive Services —Bangor
- £3,400 - £4,000 a month
- Full-time
- English
- Quality control
- In-person
- Free parking
Quick apply
Service Advisor
Wilsons of Rathkenny —Ballymena
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
Service Advisor
Pat Kirk Ltd —Omagh
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Customer Service Advisor
TrustFord —Newtownabbey
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
9d
Customer Service Advisor — MJS Lurgan
MJS Garage Services Ltd —Craigavon
- £30,000 - £40,000 a year
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Service Advisor
Mervyn Stewart —Belfast
- Up to £33,000 a year
- Full-time
- Social media management
- Computer literacy
- Organisational skills
- Annual leave
- Employee discount
Quick apply
2d
Senior Service Advisor
Charles Hurst —Belfast
- £32,000 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
Aftersales Manager
Charles Hurst —Belfast
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
Quick apply
Customer Service Coordinator
Donnelly Group NI —Dungannon
- Full-time
- Organisational skills
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
9d
Service Advisor
Charles Hurst —Dundonald
- £29,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Aftersales Advisor
Mervyn Stewart —Belfast
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d

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Automotive Service Manager
NSR Automotive Services —Bangor
Coordinate servicing and maintenance programmes for business vehicles, commercial fleets, and repeat customers.
£3,400 - £4,000 a month
Quick apply
Service Advisor
Wilsons of Rathkenny —Ballymena
The Service Advisor acts as liaison between customers and the service department by communicating with customers regarding vehicle problems and repair timeline,…
Quick apply

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motor vehicle service advisors jobs near northern ireland

Automotive Service Manager

NSR Automotive Services
Bangor

Quick apply

Job details

Permanent | Full-time
£3,400 - £4,000 a month

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Supplier ordering
Vehicle service booking
Operations management
English
Complaint handling
Technical support
Quality control
Automotive service
Customer interaction
Automotive diagnostics
Leadership
Communication skills

Full job description

About the Role:

Bangor has a strong network of commercial, transport, and service businesses, and at NSR Automotive Services, we provide dependable vehicle maintenance and customer support for private motorists, company fleets, and commercial clients.

We are looking for an Automotive Service Manager who can oversee daily workshop operations, coordinate service bookings, support technicians, and ensure customers receive clear communication and reliable service.

You will work closely with vehicle technicians, service advisors, parts suppliers, fleet clients, and administrative teams to maintain efficient workflows, high repair standards, and a positive customer experience.

Why Work With Us?

The Environment:

Our workshop is based at Balloo South Business Park in Bangor, an established commercial area with convenient access for customers, suppliers, and fleet operators.

Operational Responsibility:

You will have direct responsibility for service performance, workshop scheduling, customer satisfaction, and the coordination of technical work.

Industry Exposure:

You will support a wide range of vehicle servicing, diagnostics, maintenance, repair, and fleet management requirements.

Professional Growth:

You will have opportunities to strengthen your skills in workshop leadership, customer service, quality control, resource planning, and commercial performance.

Key Responsibilities:

Workshop Operations:

Manage the daily flow of vehicle servicing, maintenance, diagnostic work, and repair activities across the workshop.

Service Scheduling:

Coordinate appointments, technician availability, vehicle priorities, and expected completion times.

Customer Communication:

Explain service requirements, repair recommendations, pricing, progress updates, and completion details clearly to customers.

Team Coordination:

Allocate work to technicians and service staff according to experience, workload, urgency, and technical requirements.

Quality Control:

Review completed work, confirm service standards, and ensure vehicles are ready before customer collection or fleet return.

Performance Management:

Monitor workshop productivity, service turnaround times, customer satisfaction, and operational targets.

Repair Authorisation:

Review estimates, explain recommended repairs, and obtain customer or fleet approval before additional work begins.

Parts Coordination:

Work with parts suppliers and internal staff to ensure required components are ordered, received, and available when needed.

Customer Complaints:

Investigate service concerns, identify appropriate solutions, and resolve complaints professionally and fairly.

Health and Safety:

Ensure workshop activities follow health and safety procedures, equipment requirements, and safe working practices.

Technical Support:

Assist service advisors and technicians with work prioritisation, customer concerns, technical information, and escalation decisions.

Fleet Services:

Coordinate servicing and maintenance programmes for business vehicles, commercial fleets, and repeat customers.

Documentation:

Maintain accurate records of bookings, estimates, work orders, customer approvals, service history, and completed repairs.

Commercial Performance:

Support revenue targets, control unnecessary costs, monitor labour utilisation, and identify opportunities to improve service profitability.

What We Are Looking For:

Experience:

At least 5 years of experience in automotive servicing, workshop operations, aftersales, fleet maintenance, or a related field, including responsibility for coordinating staff or daily operations.

Education:

A recognised automotive qualification, technical diploma, apprenticeship, or equivalent industry experience is preferred.

Automotive Knowledge:

Strong understanding of vehicle servicing, diagnostics, repair processes, maintenance schedules, workshop equipment, and parts requirements.

Leadership Skills:

Ability to organise technicians, allocate work, maintain service standards, and provide practical guidance during busy periods.

Customer Service:

Strong ability to communicate with customers, explain technical information clearly, and manage expectations professionally.

Commercial Awareness:

Good understanding of labour utilisation, service pricing, parts costs, workshop efficiency, and customer retention.

Systems Knowledge:

Experience with workshop management systems, booking platforms, invoicing tools, manufacturer systems, or fleet maintenance software is preferred.

Problem Solving:

Ability to assess operational issues, prioritise urgent work, resolve customer concerns, and make sound decisions under pressure.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with customers, technicians, suppliers, and business clients.

Organisation:

Ability to manage multiple vehicles, changing priorities, staff workloads, customer deadlines, and service documentation.

Mindset:

You are organised, commercially aware, and customer-focused. You take ownership of workshop performance, support your team, and remain calm when managing urgent repairs, customer concerns, and operational pressure.

Pay: £3,400.00-£4,000.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

motor vehicle service advisors jobs in northern ireland

Automotive Service Manager

Service Advisor

Service Advisor

Customer Service Advisor

Customer Service Advisor — MJS Lurgan

Service Advisor

Senior Service Advisor

Aftersales Manager

Customer Service Coordinator

Service Advisor

Aftersales Advisor

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