Customer team Work, Jobs in Norwich, Eng (with Salaries)

Disability Rights Adviser
Equal Lives —Norwich
- £26,357.15 - £28,634.93 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
Housing Income Recovery Officer
The Benjamin Foundation —Norwich
- £32,000 - £36,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
- Work from home
Quick apply
12d
Retail Sales Assistant
Eurochange —Norwich
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Customer Contact Adviser
Norwich City Council —Norwich
- £26,824 - £29,064 a year
- Hybrid work
- English
- Communication skills
- Annual leave
5d
People Assistant
Norwich City Council —Norwich
- £29,540 - £32,061 a year
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
14d
EE Retail Advisor
EE —Norwich
- £13.66 an hour
- Weekend availability
- Annual leave
- Employee discount
Insurance Adviser
ALAN BOSWELL GROUP LIMITED —Norwich
- £25,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Annual leave
- Life insurance
Quick apply
4d
Parks and Allotments Administrative Assistant
Norwich City Council —Norwich
- £29,540 - £32,061 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
7d
Phone Based - Customer Account Manager
Match the Cash Ltd —Norwich
- £25,000 - £28,000 a year
- Full-time
- Financial services
- In-person
Quick apply
4d
Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Norwich
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Claims Agent - Weekend Night Shift, 14hrs per week (Sat 4pm -midnight, Sun 8pm - 4am)
Coplus —Norwich
- £9,384 a year
- Weekend availability
- Customer service
- No experience needed
- Microsoft Office
6d
Nights Team Member
Premier Inn —Norwich
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Customer Service Advisor
East Suffolk Council —Lowestoft
- £25,583 - £28,142 a year
- Full-time
- Hybrid work
- Office experience
- Free parking
- Employee discount
11d
Executive Assistant
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- SharePoint
- Employee discount
- Gym membership
Customer Service Assistant
Freightforce Distribution Ltd —New Costessey
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Quick apply
10h
Business Support Coordinator
Eastpoint Global Ltd —Great Yarmouth
- £23,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Free parking
- Work from home
Quick apply
Customer Contact Advisor - Norse Care
Norse Group LTD —Norwich
- £26,000 - £29,000 a year
- Full-time
- CRM software
- Organisational skills
- IT
- Annual leave
3d
Business Support Officer
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Trainee Mortgage Advisor
Haysto —Norwich
- £25,774 - £34,000 a year
- Full-time
- In-person
Quick apply

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Disability Rights Adviser

Equal Lives
Norwich

Quick apply

Job details

Full-time
£26,357.15 - £28,634.93 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Sick pay

Qualifications

Customer service
Microsoft Office
IT
Leadership

Full job description

Job Role: Disability Rights Adviser

Reporting to: Disability Rights Advice Team Leader

Salary: £25,877.80 pro rata rising to £26,357.15 per annum pro rata after successful probation

Hours and working pattern: 22.5 hours per week 08:30 - 16:30 Tuesday/Wednesday/Thursday (flexibility can be discussed at interview)

Location: Equal Lives main office and in the community

Purpose of the role:

To provide information, advice and guidance about disability related issues to our clients and members, focussing mainly on our contracted work in Norfolk
To facilitate group support sessions for clients and members to receive information and advice
Promote and grow Equal Lives’ charity membership

Principal tasks:

Provide information and advice to clients and members via telephone, e-mail, or in a group setting (face to face and online)
Organise, facilitate and chair group advice sessions with clients
Log client interactions on our Charity Log system, ensuring accurate data recording to support reporting and contribute to reports as required, as well as adhering to GDPR.
Keep up to date with changes to disability related legislation e.g. The Care Act
Gather information on client and member views, using these insights to guide service and organisation wide developments in a user-led way

General Tasks:

· Always work within Equal Lives’ policies and procedures

· Work closely with colleagues to ensure that Equal Lives’ services are of the highest possible standards

· Work in a professional way, upholding boundaries

· Work in a way which is empathic and non-judgemental

· Empower clients and members, and undertake all duties guided by independent living philosophy and social model of disability

· Take part in supervision, team and other meetings as required

· Participate in open days, conferences and other events as required

· Provide cover for colleagues and undertake other appropriate duties as required

Key characteristics

Person Specification: Disability Rights Adviser

Key characteristics

Have an understanding or lived experience of disabling barriers and/or the Social Model of Disability 

Commitment to equality of opportunity and empowerment of disabled people

Proven experience in an advice role or similar, preferably in the charity sector

Experience assisting people in complex situations who may find communication challenging

Personable and have excellent customer service skills

Ability to work well independently and as part of a team

Ability to organise and manage conflicting priorities within own and team’s workload

Feel passionately about the ethos of Equal Lives and work towards our desired outcomes  

Significant experience of working with IT, including Office 365 – Word, Excel and Teams

Experience of facilitating group sessions e.g. chairing meetings or delivering training

Proven ability to meet or exceed targets

Personal experience of disability

Job Type: Full-time

Pay: £26,357.15-£28,634.93 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Health & wellbeing programme
Sick pay

Application question(s):

Do you understand that to have your application considered, you will need to complete the application pack?
Do you have experience providing advice?

Work Location: In person

Quick apply

Refine Your Search

customer team jobs in norwich, eng

Disability Rights Adviser

Housing Income Recovery Officer

Retail Sales Assistant

Customer Contact Adviser

People Assistant

EE Retail Advisor

Insurance Adviser

Parks and Allotments Administrative Assistant

Phone Based - Customer Account Manager

Quality Assurance and Training Specialist

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Claims Agent - Weekend Night Shift, 14hrs per week (Sat 4pm -midnight, Sun 8pm - 4am)

Nights Team Member

Customer Service Advisor

Executive Assistant

Customer Service Assistant

Business Support Coordinator

Customer Contact Advisor - Norse Care

Business Support Officer

Trainee Mortgage Advisor

I want to receive the latest job alerts for customer team in norwich, eng

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