Guest experience team leader Work, Jobs in Norwich, Eng (with Salaries)

Guest Experience Team Leader
Norfolk Broads Direct —Norwich
- £17.33 an hour
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
15h
Games Host
Boom Battle Bar - Norwich —Norwich
- £12.75 an hour
- Part-time
- Bar
- Annual leave
- Employee assistance programme
Quick apply
7d
Day Charter Fleet Team Leader
Norfolk Broads Direct —Norwich
- £13.95 an hour
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Free parking
- Employee discount
Quick apply
10d
Assistant General Manager
Burhill Group Limited —Norwich
- £34,234 a year
- Full-time
- Hospitality
10d
Team Leader
The Rank Group —Norwich
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Assistant Club Manager - New Club Opening
Slazenger Padel Clubs —Norwich
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Bar staff / 664 - The Glass House, Norwich
J D Wetherspoon plc —Norwich
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Bar staff / 915 - The Whiffler, Norwich
J D Wetherspoon plc —Norwich
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
2d
Bartender - Part Time
Boom Battle Bar - Norwich —Norwich
- £13 an hour
- Part-time
- Bar
- Annual leave
- Employee assistance programme
Quick apply
7d
Bartender
Be At One —Norwich
- Up to £13.04 an hour
- Part-time
- Employee discount
Quick apply
Team Leader
KFC —Dereham
- £13.50 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Assistant Restaurant General Manager
KFC —Beccles
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
2h
Park Ranger
Haven —Gorleston-on-Sea
- Up to £12.71 an hour
- Part-time
- Employee discount
Quick apply
Leisure Supervisor
Warner Leisure Hotels —Gunton
- Full-time
- Hotel
- Guest services
- Leadership
1d
Field Sales Consultant - Norwich/Bury St Edmonds/North Ipswich (Craft Industry)
Wurth UK Ltd —Norwich
- £24,000 - £27,300 a year
- Monday to Friday
- Sales
- Driving
- Communication skills
Quick apply
Housekeeping Attendant
Mercure Norwich —Norwich
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Quick apply
Team Leader - New Store Opening
KFC Dereham Demipower Limited —Dereham
- £13.50 an hour
- Full-time
- Restaurant
- Employee discount
Bar staff / 5937 - The Romany Rye, East Dereham
J D Wetherspoon plc —Dereham
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3d
Kitchen staff / 6377 - The Kings Head Hotel, Beccles
J D Wetherspoon plc —Beccles
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
2d
Assistant Manager - New Store Opening
KFC Dereham Demipower Limited —Dereham
- £30,500 a year
- Full-time
- Restaurant
- Employee discount

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Guest Experience Team Leader

Norfolk Broads Direct -
Norwich

Quick apply

Job details

Permanent | Full-time
£17.33 an hour
15 hours ago

Benefits

Free parking
Employee discount
Paid volunteer time
Bereavement leave
On-site parking

Qualifications

Hospitality
Customer service
Organisational skills
Guest services
Hotel experience

Full job description

A new opportunity has been created for a Guest Experience Team Leader to join our team, supporting our Guest Experience Manager to ensure delight is delivered at every guest interaction across all products including Day Charter, Holiday Charter, River Cruise Fleet and Cottages.

This role ensures a welcoming and memorable experience while maintaining high standards of service, operational efficiency and team engagement; supporting the development of new initiatives to enhance the overall guest experience working collaboratively with all departments on the marina.

Our Guest Experience Team Leader will assist in overseeing the coordination and management of group bookings for the river cruise fleet, ensuring a smooth and efficient guest experience from the initial enquiry through to the arrival of the guests and beyond.

In the absence of the Guest Experience Manager, the Team Leader will oversee the holiday cottages and the smooth day-to-day operation of reception. They will liaise with the River Cruise and Day Charter Manager to coordinate skipper and crew availability for all bookings, assist with staff rotas, and ensure appropriate cover is in place. The role will also involve monitoring stock levels and ordering supplies for holiday charter welcome bags and passenger boats.

The role will involve managing social media enquiries and guest communications, ensuring all interactions are friendly, professional and aligned with the company’s brand voice.

Excellent customer service and organisational skills are essential, along with the ability to communicate professionally and effectively with both guests and team members. The successful candidate will demonstrate flexibility, strong attention to detail and the ability to manage a varied workload. Experience using booking systems would be desirable.

The successful applicant will be expected to always display alignment with the company’s core values.

Applications to be emailed to [email protected] by 10am on 26th June.

Pay: £17.33 per hour

Benefits:

Bereavement leave
Employee discount
Free parking
On-site parking
Paid volunteer time

Work Location: In person

Quick apply

Refine Your Search

guest experience team leader jobs in norwich, eng

Guest Experience Team Leader

Games Host

Day Charter Fleet Team Leader

Assistant General Manager

Team Leader

Assistant Club Manager - New Club Opening

Bar staff / 664 - The Glass House, Norwich

Bar staff / 915 - The Whiffler, Norwich

Bartender - Part Time

Bartender

Team Leader

Assistant Restaurant General Manager

Park Ranger

Leisure Supervisor

Field Sales Consultant - Norwich/Bury St Edmonds/North Ipswich (Craft Industry)

Housekeeping Attendant

Team Leader - New Store Opening

Bar staff / 5937 - The Romany Rye, East Dereham

Kitchen staff / 6377 - The Kings Head Hotel, Beccles

Assistant Manager - New Store Opening

I want to receive the latest job alerts for guest experience team leader in norwich, eng

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