Customer service coordinator Work, Jobs in Norwich, Nfk (with Salaries)

Servicing & Deployment Coordinator
Gasway Services —Norwich
- £28,995 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Life insurance
Quick apply
16h
Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
Client Support Coordinator - Residential Conveyancing, Norwich (office based role)
Ashtons Legal —Norwich
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Sales Development Co-ordinator
BarrattDevelopments —Norwich
- Weekend availability
- Customer service
- Programmable logic controllers
- Communication skills
Kitchen showroom and Marketing Coordinator
Diamond Kitchens Norfolk Ltd —Fakenham
- £12.71 - £15.00 an hour
- Part-time
- Sales
- Social media management
- Customer service
- Employee discount
Quick apply

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Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
You will act as a first point of contact for GP practices and healthcare organisations using Primary Care IT solutions, helping investigate support requests,…
£26,000 - £32,000 a year
Quick apply
Technical Support Coordinator
Greenscape Energy Ltd —Ipswich
Answer inbound technical support calls from customers, installers and internal teams in a professional and helpful manner. Call Handling and Ticket Management.
£28,500 a year
Quick apply
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customer service coordinator jobs near norwich, nfk

Servicing & Deployment Coordinator

Gasway Services -
Norwich

Quick apply

Job details

Permanent | Full-time
£28,995 a year
16 hours ago

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
Logistics
Microsoft Office
Administrative experience
IT

Full job description

About the Role

We’re looking for a highly organised and customer-focused Servicing & Deployment Coordinator to join our team. This is a fast-paced, rewarding role where you’ll play a vital part in ensuring our customers receive an outstanding service. Acting as the central point of contact for engineers, customers, and internal teams, you’ll coordinate resources effectively, plan workloads, and keep everything running smoothly behind the scenes.

If you thrive on problem-solving, juggling priorities, and making a real difference to customer experiences—this role could be for you.

What You’ll Be Doing

Be the first point of contact for engineers, customers, and clients
Plan and schedule work to ensure customer needs are met and KPIs are achieved
Optimise the deployment of engineers across your allocated area
Keep customers fully informed on repairs, progress, and follow-up work
Liaise with parts suppliers to ensure engineers are equipped to complete jobs efficiently
Handle administrative tasks including documentation, call handling, and record keeping
Collaborate with internal teams to deliver seamless service across contracts

What We’re Looking For

We’re interested in candidates who demonstrate:

Experience & Knowledge

Proven administrative experience, managing multiple priorities
Strong customer service experience, particularly over the phone
Confident IT skills, including Microsoft Office
Excellent organisational and planning abilities
A methodical approach with great attention to detail
Ability to analyse information and make informed decisions

Key Skills & Attributes

Highly organised and proactive
Excellent communicator and listener
Calm under pressure with strong problem-solving ability
Team player with a positive, “can-do” attitude
Accountable and self-motivated
Confident to question, challenge and suggest improvements
Passionate about delivering outstanding customer service

Why Join Us?

You’ll be part of a team that puts people and customers at the heart of everything we do. We pride ourselves on creating a supportive environment where you can thrive, grow, and make a genuine impact.

If you’re looking for a role where you can make a difference, work in a supportive team, and develop your career we’d love to hear from you. In return for your hard work, we offer a competitive salary and a benefits package including generous holiday increasing with service, Pension Scheme and Life Insurance.

If you are successfully shortlisted, you will be contacted within 7 days of the application close date via email. Applications may be reviewed, and candidates invited to interview ahead of the close date.

Pay: £28,995.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

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customer service coordinator jobs in norwich, nfk

Servicing & Deployment Coordinator

Customer Operations & Application Support Coordinator

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)

Sales Development Co-ordinator

Kitchen showroom and Marketing Coordinator

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