Client services Work, Jobs in Norwich (with Salaries)

Client Services Representative
Heritage Wills —Norwich
- £26,437 a year
- Full-time
- Microsoft Outlook
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Sanderson —Norwich
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
4d
Norfolk Crisis and Resilience Assistant
Norfolk County Council —Norwich
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
6d
Office Administrator
HCR —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Recreational Assistant
Edu-Lettings UK Ltd —Norwich
- Up to £12.71 an hour
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Protection Suitability Letter Writer
Future Life Family LTD —Norwich
- £32,500 a year
- Full-time
- English
- Analysis skills
- Organisational skills
Quick apply
12d
Disability Rights Adviser
Equal Lives —Norwich
- £26,357.15 - £28,634.93 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Onsite Counsellor
Optima Health —Norwich
- £28,500 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- In-person
- Paid training
- Annual leave
4d
Client Delivery Executive
NielsenIQ —Norwich
- £25,800 - £27,500 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Norfolk Crisis and Resilience Adviser (Outreach)
Norfolk County Council —Norwich
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Employee discount
- Gym membership
13d
Secretary
Howes Percival —Norwich
- Typing
- Time management
- Employee discount
Customer Solutions Advisor
Indigo Swan —Norwich
- Up to £26,228 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Work from home
Quick apply
13d
Private Client Secretary - Norwich
Clapham & Collinge LLP —Norwich
- £24,500 - £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Norwich
- £49,500 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- Microsoft Office
- Work from home
Quick apply
10d
Crematorium Administrator
Memoria Ltd —Beccles
- £28,319 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Life insurance
Quick apply
Crematorium Assistant
Memoria Ltd —Beccles
- £27,651 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Life insurance
Quick apply
Service Manager
Williams Lea —Norwich
- £65,000 a year
- Full-time
- Hybrid work
- Referral programme
File Review Consultant
Alan Boswell Group —Norwich
- £25 - £35 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- IT
- Employee discount
- Life insurance
Quick apply
6d
Mental Health Recovery Support Worker
Norfolk Integrated Housing & Community Support Services (NIHCSS) —Norwich
- £26,034.91 a year
- Weekend availability
- Applied behaviour analysis
- Working with children
- Travel
- Free parking
- Store discount
Quick apply
Veterinary Receptionist
Rackheath Vets Limited —Rackheath
- £13.45 - £13.89 an hour
- Part-time
- Customer service
- Front desk
- IT
- Free parking
- Annual leave
Quick apply
3d

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Client Services Representative

Heritage Wills
Norwich

Quick apply

Job details

Full-time
£26,437 a year

Benefits

Free parking
Company pension
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Salesforce
Microsoft Office
Financial services

Full job description

Role Overview:

The successful candidate will be the first point of contact for clients, requiring a professional, approachable, and confident manner. They must remain calm in difficult or stressful situations and be a team player capable of working independently within a busy department. Attention to detail, accuracy, and thoroughness are essential, along with flexibility and the ability to prioritise tasks. As Heritage Wills is continually evolving, the ability to embrace and enjoy change is key.

Summary of Job:

Handle incoming and outgoing telephone, email, and webchat enquiries from existing and new clients.
Arrange appointments for Estate Planning Consultants.
Provide support to Estate Planning Consultants with continued client support, assisting with documents and chasing outstanding information.
Have the ability to build excellent customer relations through effective communication and service.
Maintain and update client records, take payments, and perform general office duties.

Main Responsibilities:

Professionally handle enquiries from existing and new clients.
Welcoming clients to the office when attending appointments.
Arrange appointments for Estate Planning Consultants.
Assisting clients with documents.
Providing administrative support to Estate Planning Consultants
Answer clients initial questions about products, services, and fees.
Manage a personal call list of potential clients.
Accurately upload new enquiry details to the database.
Record all client interactions and ensure contact details are up-to-date.
Ensure the Estate Planning Consultants' diary is managed and updated correctly.
Process client payments.
Perform other administrative duties as required.

Technical and Essential Skills:

Experience in a customer service role.
Passionate about providing a great experience for all clients.
Demonstrable professional telephone manner.
Ability to maintain focus and accuracy in a busy office environment.
Ability to work individually and as part of a wider team.
Experience using Office 365 (Outlook, Word, Excel).
Ability to embrace change.

This role is ideal for someone who thrives in a dynamic environment and is committed to delivering exceptional client service.

All CVs to be emailed to Katie Mountain - [email protected]

Job Type: Full-time

Pay: £26,437.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

client services jobs in norwich

Client Services Representative

Customer Service Advisor

Norfolk Crisis and Resilience Assistant

Office Administrator

Recreational Assistant

Protection Suitability Letter Writer

Disability Rights Adviser

Onsite Counsellor

Client Delivery Executive

Norfolk Crisis and Resilience Adviser (Outreach)

Secretary

Customer Solutions Advisor

Private Client Secretary - Norwich

Will Writing & Estate Planning Advisor - | Full Training |

Crematorium Administrator

Crematorium Assistant

Service Manager

File Review Consultant

Mental Health Recovery Support Worker

Veterinary Receptionist

I want to receive the latest job alerts for client services in norwich

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