Environmental monitor Work, Jobs in Norwich (with Salaries)

Resident Liaison Officer
Norwich City Services Limited —Norwich
- From £30,000 a year
- Part-time
- Conflict management
- Construction experience
- In-person
- Annual leave
Quick apply
5d
Calibration Technician
Fluke —Norwich
Painter / Blaster Onshore
Altrad —Norwich
- Maths
- Cleaning
- School
Quick apply
11d
Customer Care Executive
Serco Plc —Watton
- £26,509.50 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Acoustics Consultant
Ramboll —Norwich
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Annual leave
Quick apply
Anodising Supervisor
Barley Chalu Limited —Wymondham
- £35,000 - £50,000 a year
- Overtime
- Maintenance
- Supervising experience
- Continuous improvement
- Free parking
Quick apply
Fuel Management and Rental Desk Support
Stuart Power Ltd —Shropham
- Full-time
- Microsoft Word
- Computer literacy
- Data analysis skills
- Profit sharing
Quick apply
Site Engineer - East Anglia
Knights Brown —Norwich
- AutoCAD
- Civil engineering
- Engineering
Sales Ledger
The Green House Growers —Norwich
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
10d
Broiler Poultry Farm – Assistant Manager
St Lawrence Hall Farms Limited —Beccles
- £36,591 a year
- Weekend availability
- Management
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
1d
Project Manager - Offshore Renewables
RMi Engineering Ltd —Lowestoft
- Full-time
- Management
- Continuous improvement
- Travel
Quick apply
Project Manager
United Infrastructure —Norwich
- Full-time
- Microsoft Outlook
- Travel
- Contracts
Quick apply
Engineering Technician
Neucin Design Ltd —Norwich
- £24,800 - £32,000 a year
- Full-time
- AutoCAD
- Inventory control
- Computer literacy
- Free parking
- Flexitime
Quick apply
Site Engineer
Skanska —Norwich
- Civil engineering
- Engineering
- Contracts
- Bereavement leave
2d
Quality Manager / QHSE Manager
Proserv —Great Yarmouth
- Continuous improvement
- Team management
- Quality control
- Annual leave
Quick apply
Process Engineer
Johnson Controls —Great Yarmouth
- Full-time
- Engineering
- Data analysis skills
- Maintenance
- Employee assistance programme
- Employee discount
2d
Agri Project Manager
Pilgrim's Europe —Eye
- Full-time
- PMP
- Engineering
- Microsoft Office
Quick apply
Marine Sub Agent
Civil Works Alliance —Lowestoft
- Nights as needed
- Computer literacy
- Writing skills
- Continuous improvement
- Annual leave
12d
Production Shift Manager Nights
Pilgrim's Europe —Attleborough
- Full-time
- Analysis skills
- Continuous improvement
- In-person
Quick apply

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Resident Liaison Officer

Norwich City Services Limited -
Norwich

Quick apply

Job details

Part-time | Full-time | Fixed term contract
From £30,000 a year
5 days ago

Benefits

Cycle to work scheme
Annual leave

Qualifications

Social housing experience
Driving Licence
Client engagement
De-escalation techniques
Complaint handling
Tenant engagement
Client services
Conflict management
Customer interaction
Construction experience
Household contractor coordination
Communication skills

Full job description

We have an exciting opportunity for a Resident Liaison Officer to join the Norwich City Service Limited (NCSL) team for a 6 month fixed term contract. If you have a strong customer service background, empathetic, and thrive in a fast-paced environment, we would love to hear from you.

About Us

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.

We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.

Our industry has traditionally attracted more men — and we’re changing that!

We actively encourage applications from women

About the role:

This role is all about delivering a positive, reassuring experience for residents by being their main point of contact throughout surveys, inspections, and damp‑related remedial works. You’ll keep tenants fully informed, arrange and confirm appointments, address concerns with empathy, and build strong relationships that support smooth access and cooperation. A key part of the job is identifying and supporting vulnerable residents, working with housing teams and support services to ensure their needs are met. You’ll coordinate closely with surveyors, contractors, and Norwich City Council teams to keep schedules on track, monitor progress, and resolve issues quickly. Accurate record‑keeping, clear reporting, and a commitment to professionalism, respect, safeguarding, and high‑quality customer service are essential to ensuring residents feel safe, heard, and well supported throughout the process.
This role suits someone with solid experience in housing‑related, customer‑facing work who can deliver excellent service both remotely and in residents’ homes. You’ll bring strong communication skills, the ability to explain processes clearly, and the confidence to handle complaints and resolve issues calmly. Success in the role relies on being highly organised, managing multiple appointments and resident needs at once, and keeping accurate records. Empathy, patience, and the ability to build trust with people from diverse backgrounds are essential, along with a proactive, reliable approach. Experience in social housing, repairs, maintenance, or construction, plus knowledge of damp, surveys, safeguarding, or supporting vulnerable residents, would be an advantage.

Why Choose Us?

Living Wage Employer
Cycle to Work Scheme
Supportive and inclusive environment and culture
Employee Assistant Support and Occupational Health
Commitment to learning and development
25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.

Closing Date: Friday 28 August 2026 – please note this vacancy may close earlier if a high number of applications have been received.

Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

Requirements:

Full UK driving licence
Strong background in customer service, housing, resident liaison, community support, or similar people-facing roles.
Confidence in handling complaints, resolving conflicts, and de-escalating challenging situations.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

environmental monitor jobs in norwich

Resident Liaison Officer

Calibration Technician

Painter / Blaster Onshore

Customer Care Executive

Acoustics Consultant

Anodising Supervisor

Fuel Management and Rental Desk Support

Site Engineer - East Anglia

Sales Ledger

Broiler Poultry Farm – Assistant Manager

Project Manager - Offshore Renewables

Project Manager

Engineering Technician

Site Engineer

Quality Manager / QHSE Manager

Process Engineer

Agri Project Manager

Marine Sub Agent

Production Shift Manager Nights

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