New business specialist Work, Jobs in Norwich (with Salaries)

Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
2d
Audit Assistant Manager - East Anglia
BDO —Norwich
- Full-time
Finance and Strategy Business Partner
Hethel Innovation Ltd —Hethel
- £42,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- In-person
- Annual leave
- Work from home
Quick apply
2d
Account Strategist
Pivotal —Norwich
- £30,000 - £40,000 a year
- Full-time
- English
- Presentation skills
- In-person
- Gym membership
Quick apply
Civil and Structural Engineering Graduate Scheme
AtkinsRéalis —Norwich
- £31,000 - £33,500 a year
- Full-time
- Civil engineering
- Engineering
- Mentoring
- Annual leave
NIDAS Assistant Service Manager
Leeway Domestic Violence & Abuse Services —Norwich
- £36,793 a year
- Full-time
- Public speaking
- Microsoft Office
- Supervising experience
Quick apply
1d
DPSS Customer Services Coordinator
Norfolk County Council —Norwich
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Communication skills
- Employee discount
- Gym membership
9d
Team Manager - Reunification
Norfolk County Council —Norwich
- £46,000 - £82,000 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- In-person
- Employee discount
- Gym membership
7d
Highways Supervisor
M Group —Halesworth
- Annual leave
- Employee assistance programme
Advanced Public Health Officer - 2 posts 10722
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Employee discount
- Gym membership
11d
Product Line Specialist
Amcor —Beccles
- Full-time
- Microsoft Excel
- Sales
- Marketing
Autism Specialist Social Worker 10111
Norfolk County Council —Norwich
- £34,000 - £46,000 a year
- Full-time
- Hybrid work
- In-person
- Employee discount
- Gym membership
Buildings & Construction Specialist
The AF Group Ltd. —Norwich
- Full-time
- Hybrid work
- Microsoft Office
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Home Consultant
Tapi —Great Yarmouth
- Full-time
- Employee assistance programme
- Employee discount
Energy Specialist
The AF Group Ltd. —Norwich
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
2d
Contract Manager
Churchill Group —Norwich
- £16 an hour
- Customer service
- English
- Communication skills
- Employee discount
1d
Goods Processing and Clerical Support Administrator
Norwich Instrument Services Ltd —Norwich
- From £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
English Tutor
Learning Curve Group —Norwich
- £7,916.67 - £8,972.22 a year
- Part-time
- English
- Annual leave
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
Assistant Store Manager
Tapi —Great Yarmouth
- Full-time
- Employee assistance programme
- Employee discount

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Quality Assurance and Training Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year
2 days ago

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Data analysis skills
Microsoft Office
Numeracy
Organisational skills
Computer skills

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

new business specialist jobs in norwich

Quality Assurance and Training Specialist

Audit Assistant Manager - East Anglia

Finance and Strategy Business Partner

Account Strategist

Civil and Structural Engineering Graduate Scheme

NIDAS Assistant Service Manager

DPSS Customer Services Coordinator

Team Manager - Reunification

Highways Supervisor

Advanced Public Health Officer - 2 posts 10722

Product Line Specialist

Autism Specialist Social Worker 10111

Buildings & Construction Specialist

Home Consultant

Energy Specialist

Contract Manager

Goods Processing and Clerical Support Administrator

English Tutor

Client Development Manager

Assistant Store Manager

I want to receive the latest job alerts for new business specialist in norwich

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