Support coordinator Work, Jobs in Norwich (with Salaries)

SPoC Operational Hub Coordinator
East of England Community Health and Care NHS Trust —Norwich
- £28,392 - £31,157 a year
- Part-time
2h
Lifestyle Co-ordinator
Care UK —Norwich
- £12.90 an hour
- Part-time
- Annual leave
- Employee discount
3d
Enterprise Coordinator
Norfolk County Council —Norwich
- £34,434 - £36,363 a year
- Full-time
8h
Programming Co-ordinator
Norwich Theatre —Norwich
- £30,972.50 a year
- Weekend availability
- Employee discount
People & HR Coordinator
Elevate Global Outsourcing —Norwich
- £15 - £30 an hour
- Human resources
- Data entry
- In-person
Quick apply
4d
Operations Coordinator
Carelift Services —New Costessey
- £26,000 - £31,000 a year
- Full-time
- CRM software
- Maintenance
- Microsoft Office
- Gym membership
Quick apply
4d
Patient Services Coordinator
Allied Health Professionals Suffolk —Eye
- £26,300 - £27,476 a year
- Full-time
- Microsoft Word
- Travel
- Accounting
- Gym membership
- Sick pay
Quick apply
10d
Opiate Recovery Coordinator
Change Grow Live —Norwich
- £27,861.26 - £32,002.35 a year
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
5d
Assistant Travel Plan Coordinator
WSP —Norwich
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
- Flexitime
- Work from home
Norfolk Road Safety Partnership Coordinator 10642
Norfolk County Council —Norwich
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
3d
EHCP Coordinator
Norfolk County Council —Norwich
- £41,771 a year
- Full-time
- Hybrid work
- Care plans
- Employee discount
- Gym membership
5d
Alcohol Recovery Coordinator
Change Grow Live —Norwich
- £27,861.26 - £32,002.35 a year
- IT
- Time management
- Employee assistance programme
- Employee discount
9d
Castle Coordinator
Norfolk County Council —Norwich
- £13.05 an hour
- Part-time
- Hybrid work
- Public speaking
- Organisational skills
- Employee discount
- Gym membership
5d
Learning and Development Coordinator
East Suffolk Services Limited —Lowestoft
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Life insurance
People & Culture Coordinator
The AF Group Ltd. —Norwich
- Up to £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Client Support Coordinator - Residential Conveyancing, Norwich (office based role)
Ashtons Legal —Norwich
- Customer service
- Microsoft Office
- Communication skills
Quick apply
10d
HR Coordinator
Tropic Biosciences —Norwich
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
Customer Care Administrator - Fixed Term Contract
Orbit Group —Norwich
- £25,422 - £30,506 a year
- Computer literacy
- IT
- Typing
5d
Operations and Office Administrator
Hope into action —Norwich
- £16,831 a year
- Part-time
- Administrative experience
- Travel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply

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support coordinator jobs near norwich

SPoC Operational Hub Coordinator

East of England Community Health and Care NHS Trust
Norwich

Apply Now

Job details

Part-time
£28,392 - £31,157 a year
2 hours ago

Full job description

Following the recent merger of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust, we are now proud to be part of East of England Community Health and Care NHS Trust (EECH) – one of the largest community healthcare providers in England, delivering services across a wide geographical area and supporting thousands of patients every day.

We are looking for an enthusiastic, motivated and experienced Operational Hub Coordinator to join our award-winning Single Point of Contact (SPoC) team based at Norwich Community Hospital.

This is an exciting opportunity for someone who enjoys leading people, solving problems, improving processes and ensuring patients receive timely access to the care and support they need.

As a key member of the SPoC leadership team, you will support the day-to-day operation of a busy contact centre environment, providing supervision and support to Operational Hub Administrators whilst ensuring referrals, calls and electronic tasks are managed safely, efficiently and to a high standard.

As an Operational Hub Coordinator, you will:
Provide day-to-day supervision and support to the SPoC team

Conduct regular supervisions, feedback sessions and annual PDP reviews

Support recruitment, induction, training and development of staff

Monitor call quality, referral quality and performance standards

Produce audits, reports and performance data

Assist with rota management and service staffing requirements

Act as a point of escalation for complex referrals, complaints and operational issues

Support service improvement initiatives and process development

Work closely with Clinical Operations Managers, Clinical Leads and community teams across Norfolk

Help ensure patients receive a safe, responsive and high-quality service every day.

East of England Community Health and Care NHS Trust (EECH) was formed through the merger of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust, creating one of the largest providers of community healthcare services in England.

We provide a wide range of community, specialist and children's services, supporting patients and their families to receive high-quality care closer to home. Our staff work across a diverse range of settings, including community hospitals, clinics, patients' homes and administrative support services.

At EECH, our people are at the heart of everything we do. We are committed to creating an inclusive, supportive and compassionate working environment where staff feel valued, respected and empowered to develop their careers. We actively encourage innovation, continuous improvement and collaborative working to ensure we deliver the best possible outcomes for the communities we serve.

The Single Point of Contact (SPoC) is a vital service within the Trust, acting as the gateway to community nursing and therapy services across Norfolk. Our teams support thousands of patients, carers and healthcare professionals each year, ensuring referrals and enquiries are managed efficiently, safely and compassionately.

Provide day-to-day supervision and support to the SPoC team

Conduct regular supervisions, feedback sessions and annual PDP reviews

Support recruitment, induction, training and development of staff

Monitor call quality, referral quality and performance standards

Produce audits, reports and performance data

Assist with rota management and service staffing requirements

Act as a point of escalation for complex referrals, complaints and operational issues

Support service improvement initiatives and process development

Work closely with Clinical Operations Managers, Clinical Leads and community teams across Norfolk

Help ensure patients receive a safe, responsive and high-quality service every day.

Please see full Job Description and Person Specification

Apply Now

Refine Your Search

support coordinator jobs in norwich

SPoC Operational Hub Coordinator

Lifestyle Co-ordinator

Enterprise Coordinator

Programming Co-ordinator

People & HR Coordinator

Operations Coordinator

Patient Services Coordinator

Opiate Recovery Coordinator

Assistant Travel Plan Coordinator

Norfolk Road Safety Partnership Coordinator 10642

EHCP Coordinator

Alcohol Recovery Coordinator

Castle Coordinator

Learning and Development Coordinator

People & Culture Coordinator

Client Support Coordinator - Residential Conveyancing, Norwich (office based role)

HR Coordinator

Customer Care Administrator - Fixed Term Contract

Operations and Office Administrator

Customer Operations & Application Support Coordinator

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