Customer operations administrator Work, Jobs in Nottingham, Eng (with Salaries)

Operational Account Administrator
BCA —Nottingham
- £26,926.65 a year
- Monday to Friday
- Microsoft Powerpoint
- Administrative experience
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
12d
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Communication skills
Administrator (Fixed Term)
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Monday to Friday
- Organisational skills
- Front desk
- Work from home
- Employee discount
13d
Transport Administrator
DX Group —Nottingham
- Computer literacy
- Warehouse experience
- Employee assistance programme
Logistics & Planning Administrator
DJL Petfoods Ingredients Ltd —Newark-on-Trent
- £25,888.56 a year
- Full-time
- In-person
Quick apply
9d
Renewables Administrator
Avonside Energy Ltd —Leicester
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
Quick apply
17h
Transport Administrator
XPO Logistics —Ilkeston
- £26,463.84 a year
- Monday to Friday
- Computer literacy
- Administrative experience
- Data entry
- Employee discount
Quick apply
Property Administrator
Martin & Co —Nottingham
- Up to £27,000 a year
- Full-time
- Microsoft Office
- Contracts
- In-person
Quick apply
Customs Process Administrator
Maersk —Derby
- Weekend availability
- Microsoft Outlook
Depot Finance Administrator
DPD Group UK —Nottingham
- £28,200 a year
- Full-time
- Computer literacy
- Analysis skills
- Communication skills
- Free parking
Quick apply
2d
HR Shared Services Administrator
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Human resources
- Annual leave
- Employee discount
8d
Contact Centre Quality Administrator
Tyrefix UK —Ibstock
- Up to £30,000 a year
- Monday to Friday
- Quality control
- Communication skills
- Annual leave
- Gym membership
Quick apply
Procurement Administrator
Air IT —Sandiacre
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
8d
Rental Administrator
Midland Fleet Commercials —Coalville
- £28,000 - £32,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
Quick apply
13d
Administrator
Van Elle Ltd —Kirkby in Ashfield
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Office Administrator – Part time
H W Martin Fencing and Forestry Ltd —Alfreton
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
- Employee assistance programme
7d
Operations Manager
Big City Print Ltd —Nottingham
- £33,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
Quick apply
Payroll Administrator
SAAF Education —Nottingham
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Data entry
- Analytics
- Free parking
- Annual leave
Quick apply
7d
Fleet Administrator
LF&E Refrigerated Transport —Swadlincote
- £28,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Employee assistance programme
10h

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Operational Account Administrator

BCA -
Nottingham

Quick apply

Job details

Permanent
£26,926.65 a year
12 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Microsoft Powerpoint
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Administrative experience
Stakeholder coordination
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Pre-sales
Time management
Office experience
Stakeholder management

Full job description

About The Role

Job Title: Operational Account Administrator
Salary: £26,926.65 per annum
Location: Nottingham
Working Hours: Monday to Friday 8.30am – 5.30pm
Job Status: Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Main Purpose of The Role:

Reporting to the Operational Account Manager, you will provide a comprehensive and reliable administration service to the Online Operations Team, by completing set daily tasks and to ensure all work and assigned tasks are completed to the required standard in accordance with current service level agreements and defined KPIs. It is key that all stakeholder relationships are smooth running and efficient. This role has a high volume of email enquiries form external customers which must be precisely responded to.

Key Responsibilities:

Update systems by registering new vehicles including all service history and prepare any relevant documents for auction purposes

Responsible for the creation of digital assets to the highest quality and accuracy in relation to documentation and vehicle specification within specified timelines

High quality data input and accuracy in relation to documentation and vehicle details

Working alongside the team to ensure KPI’s are met

Checking of imaging and quality standards

Attend to customer needs through email and telephone enquiries

Take on other responsibilities outside of normal role as required

Technical skills:

Excellent attention to detail

Excellent time management

Ability to prioritise workload

Knowledge of Microsoft Office – including Excel and Powerpoint

Email etiquette and management

Knowledge of DTR & ACS Reporting

Action and customer focused

Team Player

Experience in a fast paced office environment

Good communication skills

Stakeholder Engagement:

OAM’s – as your direct Line Manager, you will be expected to keep open, honest and in frequent communication with your appointed OAM to ensure set objectives are met and duties are performed to the best of your ability. You will also discuss future progression and any training/job enrichment opportunities that may arise

OAE’s – work with the OAE Team to ensure all pre-sale administration is completed accurately and in a timely fashion in accordance with Customer SLA’s
Branch Operations Teams – communicate with the Centre Teams as/when required to ensure all vehicle detail information is completed accurately and in a timely manner.
Communicate effectively any requirements for further action.
Online Administration – ensure pre-sale reports and other relevant information is relayed and communicated to Online Admin teams to ensure Lotting and sale downloads can be completed as soon as possible to ensure maximum marketing and sale visibility to buyers
Sales Program Team – communicate any relevant details around sales to the Program Team to ensure all departments are aligned

Knowledge and Experience:

Essential:

Able to demonstrate high-level organisational skills

Ability to demonstrate high level communication skills

Previous Administrative experience

Customer focused

Motor industry knowledge

Experience of working as part a team

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking

Company Pension Scheme

Cycle to work scheme

An Employee Assistance Programme

Enhanced maternity, paternity, and adoption leave

Access to trained Mental Health First Aiders

Access to BCA Rewards which provides online and store discounts with a range of retailers

And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

Refine Your Search

customer operations administrator jobs in nottingham, eng

Operational Account Administrator

Operations Administrator

Administrator (Fixed Term)

Transport Administrator

Logistics & Planning Administrator

Renewables Administrator

Transport Administrator

Property Administrator

Customs Process Administrator

Depot Finance Administrator

HR Shared Services Administrator

Contact Centre Quality Administrator

Procurement Administrator

Systems Administrator

Rental Administrator

Administrator

Office Administrator – Part time

Operations Manager

Payroll Administrator

Fleet Administrator

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