Information officer Work, Jobs in Nottingham, Eng (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
13d
Data Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Data analysis skills
- Presentation skills
- Communication skills
2d
Finance and HR Support Officer (FSO)
East Midlands Reserve Forces and Cadets Association —Nottingham
- £15,518 a year
- Part-time
- Hybrid work
- Microsoft Word
- Human resources
- Communication skills
Quick apply
6d
Operational Support Officer
HM Courts & Tribunal Service —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
14d
Wellbeing Centre Reception and Administrator
Nottingham High School —Nottingham
- £21,022.46 a year
- Full-time
- Front desk
- In-person
- School
- Free parking
Quick apply
8d
Data and Information Governance Officer
South Kesteven District Council —Grantham
- £41,607 a year
- Full-time
Television Licence Field Officer
Capita —Nottingham
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Travel Sales, Associate - Velocity Black UK (Remote)
Capital One UK —Nottingham
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
Immigration & Right to Work Officer
ivolve Care and Support —Chesterfield
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Academy Education Officer
Nottingham Forest Football Club —Nottingham
- Education
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
Medical Records Officer – 6 Month Fixed Term Contract
Circle Health Group —Nottingham
- Up to £24,947 a year
- Part-time
- Hospital
- Administrative experience
- Data entry
- Employee discount
- Life insurance
Senior Communications Officer (Digital and Internal)
Newark and Sherwood District Council —Newark-on-Trent
- £39,152 - £40,777 a year
- Full-time
- Hybrid work
- Social media management
- Free parking
- Annual leave
Service Coordinator
Rainbow Parents and Carers Forum —Arnold
- £29,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Community Engagement Officer
Carefound Home Care —West Bridgford
- Up to £28,000 a year
- CRM software
- Social media management
- Organisational skills
Quick apply
Car Park Steward (Casual)
Nottingham Forest Football Club —Nottingham
- No experience needed
- Conflict management
- Communication skills
6d
Apprentice Exams Officer
Nottingham College —Nottingham
- £24,840 - £25,230 a year
- Data entry
- Annual leave
- Employee discount
Quick apply
14d
Education Welfare Officer
Granville Academy —Swadlincote
- £39,152 - £44,075 a year
- Employee assistance programme
7d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Casework Support Officer - 2 posts
Derby City Council —Derby
- £26,403 - £27,254 a year
- Temporary
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
3d
Exam Access Arrangements Apprentice
Nottingham College —Nottingham
- £24,840 - £26,348 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d

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information officer jobs near nottingham, eng

Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
13 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

information officer jobs in nottingham, eng

Complaints & Information Support Officer

Data Officer

Finance and HR Support Officer (FSO)

Operational Support Officer

Wellbeing Centre Reception and Administrator

Data and Information Governance Officer

Television Licence Field Officer

Travel Sales, Associate - Velocity Black UK (Remote)

Immigration & Right to Work Officer

Academy Education Officer

Medical Records Officer – 6 Month Fixed Term Contract

Senior Communications Officer (Digital and Internal)

Service Coordinator

Community Engagement Officer

Car Park Steward (Casual)

Apprentice Exams Officer

Education Welfare Officer

Referrals Coordinator

Casework Support Officer - 2 posts

Exam Access Arrangements Apprentice

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