Customer service apprenticeship Work, Jobs in Nottingham, Ntt (with Salaries)

Customer Service Apprenticeship
Vertu Motors —Nottingham
- £8 an hour
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee discount
Quick apply
Customer Service Apprentice
Specsavers —Nottingham
- £8 an hour
- Full-time
2d
Receptionist
Valor Hospitality —Nottingham
- £12.71 an hour
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
NHIS Admin Apprentice
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £15,600 a year
- Full-time
- Microsoft Office
- Front desk
- Typing
18h
Customer Service Team Member
Welcome Break —Newark-on-Trent
- Up to £12.85 an hour
- Overtime
- Cleaning
- Guest services
- Free parking
- Employee discount
4d
Customer Service Representative
Xline systems ltd —Ilkeston
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
14d
Recruitment Administration Assistant Apprentice
University Hospitals of Derby and Burton NHS Foundation Trust —Derby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee assistance programme
18h
Procurement Assistant Apprentice - 2 Posts
Derby City Council —Derby
- £17,710.89 a year
- Full-time
- Computer literacy
- Communication skills
- School
- Annual leave
- Employee assistance programme
13d
Customer Service Advisor Apprenticeship – Beechwood Mazda Derby
Calex UK —Derby
- Full-time
- Computer literacy
- Communication skills
Digital Marketing & Business Administration Apprentice
HICI LTD —Boughton
- £9.00 - £9.50 an hour
- Full-time
- Computer literacy
- English
- Maths
- Free parking
Quick apply
7d
Customer Service Advisor Apprentice Leicester
GTG —Leicester
- From £8 an hour
- Full-time
- Communication skills
Apprentice Customer parts Advisor
GTG —Leicester
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
1d
Estate Agent Administrator
Global Properties —Leicester
- From £10,000 a year
- Temporary
- CRM software
- Microsoft Outlook
- Computer literacy
Quick apply
14d
Front of House Staff
Shakebee Leicester —City of Leicester
- £5 - £7 an hour
- Temporary
- Serving
- Hospitality
- Customer service
- Referral programme
Quick apply
4d
Apprentice Retail Sales Assistant
Superdrug —Burton-On-Trent
- £9.75 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
10d
Parts Advisor Apprentice Trade Supplier Level 2
GTG —Leicester
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Senior Store Assistant - Keyholder
Toolstation —Leicester
- £13.07 an hour
- Part-time
- Customer service
- Supervising experience
- Team management
- Employee discount
4d

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Customer Service Apprenticeship

Vertu Motors -
Nottingham

Quick apply

Job details

Full-time
£8 an hour

Benefits

Company pension
Employee discount

Qualifications

Computer literacy
Numeracy
Data entry
Customer support
Customer interaction
Communication skills
Add-on sales

Full job description

Vertu Renault Nottingham

Due to business growth, we have a fantastic opportunity for a Customer Service Apprentice to join the team at Vertu Renaul Nottingham. This is a full-time role offeirng £8.00 per hour. As part of this role, you will undertake a 15-month Customer Service Level 3 apprenticeship, delivered by an external provider and centrally managed by our Internal Talent Team. You will gain valuable experience and industry-recognised qualifications while developing essential skills for a successful career in customer service.

As a Customer Service Level 3 Apprentice - Service Advisor, you will be the first point of contact for customers visiting our service department. You will provide excellent customer service, ensuring customers understand the process of their visit and what they need to bring with them. During their appointment, you will assist with completing paperwork, explaining technical terms in a clear and friendly manner, and setting expectations regarding service or repairs.

Throughout the service process, you will maintain regular communication with customers, provide updates on their vehicle, and ensure they are satisfied with the service received. You will also handle payments, introduce customers to additional products, and follow up with them after their visit. Additionally, you will support the wider team with general administrative and customer service tasks as required.

Key Responsibilities:

Customer Service & Satisfaction:

Provide a friendly and professional first point of contact for service customers.
Welcome customers and ensure they understand the service process.
Clearly explain any required work on their vehicle, using simple and understandable language.
Build strong relationships with customers by delivering excellent service.

Communication & Coordination:

Contact customers before their visit to confirm appointments and requirements.
Keep customers informed throughout the service process.
Follow up with customers after their visit to ensure satisfaction and address any concerns.

Sales & Additional Services:

Introduce customers to relevant products and services that may benefit them.
Offer additional work where appropriate, explaining its value in a clear and customer-friendly way

Administrative Support:

Assist with handling paperwork, ensuring accuracy and clarity for customers.
Process payments and manage customer records in the system.
Maintain up-to-date customer and vehicle records in the database.

Team Support & Learning:

Work closely with the service team to ensure a smooth customer journey.
Support with additional tasks and responsibilities as required.
Engage fully in apprenticeship training, applying learning in real-life scenarios.

Essential Criteria:

Passion for delivering great customer service.
Strong communication skills (verbal, telephone, and face-to-face).
IT literacy, including basic data entry and record-keeping.
Basic numeracy and literacy skills.
Ability to work as part of a team and support colleagues.

Desirable Criteria:

Experience in a customer-facing role, such as retail or hospitality.
Interest in the automotive industry.
Willingness to learn and develop new skills.

Key Skills & Competencies:

Customer Service Focus – Committed to providing excellent service and exceeding customer expectations.
Communication – Able to explain information clearly and confidently.
Reliability – Takes responsibility for their work and follows through on commitments.
Attention to Detail – Ensures accuracy in paperwork and record-keeping.
Adaptability – Willing to learn and respond positively to new challenges.
Teamwork – Works collaboratively with colleagues to support smooth service operations.

This apprenticeship is an excellent opportunity to gain hands-on experience while working towards a nationally recognised qualification. If you are enthusiastic, eager to learn, and passionate about customer service, we’d love to hear from you!

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Apply today to be considered for this vacancy.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.

#LI-AH1

Quick apply

Refine Your Search

customer service apprenticeship jobs in nottingham, ntt

Customer Service Apprenticeship

Customer Service Apprentice

Receptionist

NHIS Admin Apprentice

Customer Service Team Member

Customer Service Representative

Recruitment Administration Assistant Apprentice

Procurement Assistant Apprentice - 2 Posts

Customer Service Advisor Apprenticeship – Beechwood Mazda Derby

Digital Marketing & Business Administration Apprentice

Customer Service Advisor Apprentice Leicester

Apprentice Customer parts Advisor

Estate Agent Administrator

Front of House Staff

Apprentice Retail Sales Assistant

Parts Advisor Apprentice Trade Supplier Level 2

Senior Store Assistant - Keyholder

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