Head of customer experience Work, Jobs in Nottingham, Ntt (with Salaries)

Head of AI
Mercia Garden Products LTD —Newark-on-Trent
- £50,000 - £60,000 a year
- Full-time
- SQL
- Machine learning
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
10d
Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Hybrid work
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Sourcing and Compliance Manager
Mi Hub Ltd —Derby
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
10d
UK Head of Patient Contact & Experience
TFP Fertility —Nottingham
- Full-time
- Continuous improvement
- Leadership
- Free parking
Quick apply
Sales Team Manager - Contact Centre
RIVIERA TRAVEL —Burton-On-Trent
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
7d
Customer Resolution Lead
TheNottingham —Nottingham
- Hybrid work
- Annual leave
9d
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
Head of Ecommerce & Digital Growth
In Phase International Ltd —Nottingham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Driving
- In-person
- Marketing
- Free parking
- Work from home
Quick apply
3d
Head of Marketing
200 Degrees —Nottingham
- Full-time
- Hybrid work
- Employee discount
16h
Wedding Venue Manager
Ensarb Limited- Best Day Ever Wedding Venues —Nottingham
- £19.50 an hour
- Full-time
- Hospitality
- Management
- Sales
- Employee discount
- Flexible schedule
Quick apply
1d
Marketing Events Apprentice
Ideagen —Ruddington
- £18,000 a year
- Continuous improvement
Alumni Engagement Assistant (Part-time)
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Part-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
4d
Head of Engineering
Ideagen —Ruddington
9d
PA To Director
NEXT —Leicester
- Up to £36,000 a year
- Full-time
- Google Suite
- Communication skills
- Free parking
- Employee discount
1d
Head of Internal Communications
Boots —Nottingham
11d
Sales Consultant
Pentagon Motor Group —Nottingham
- Sales
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- Full-time
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Referral programme

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Head of AI

Mercia Garden Products LTD -
Newark-on-Trent

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year
3 days ago

Benefits

Casual dress
Health & wellbeing programme
Flexitime
Private medical insurance
Employee discount
Life insurance
On-site parking

Qualifications

Data mining
R
SQL
Machine learning
AI

Full job description

About Mercia Garden Products:

We began in 1878, making beehives. Nearly 150 years on, we're the UK's longest serving garden buildings manufacturer and we've never stopped making things ourselves. From our factory here in the UK come the sheds, log cabins, summerhouses and garden play that our customers treasure for years.

We're now entering the most ambitious chapter in our storied history. We've broadened our range as more people look to make something special of the space outside their back door, and we're investing in the growth to match. To get there, we're building a team of best in class people, those who bring vision, raise the standard, and want to help shape what we become next.

About the Role:

Like most established manufacturers, we run on data that lives in a lot of different places — our e-commerce and marketing platforms, our ERP and finance systems, manufacturing and stock, logistics and delivery, customer service and reviews. Individually, each system works. Together, they hold an enormous amount of untapped value that is hard to see and harder to act on.

We are not looking for an AI strategy in isolation. We are looking for someone to build the capability and put it to work to connect our data, embed AI into how every part of the business actually operates, and turn day-to-day decisions into faster, better informed ones. From demand forecasting and stock, to customer service and returns, to marketing, pricing and the quality issues that shape our reviews if AI can make it measurably better, this role makes that happen.

What you will bring;

Essential

A track record of building AI and data capability from concept through to production — things you have shipped and that are in real use, not pilots and strategy decks.
Strong, hands-on understanding of RAG, vector search, knowledge systems and modern AI architecture.
Proven ability to translate complex business workflows into practical AI use cases that deliver measurable value.
Comfortable operating without a predefined roadmap — you find the problems worth solving and you start.
Confident working within Microsoft ecosystems and data platforms such as Databricks (or directly comparable tooling).
The credibility and communication to work with a leadership team and to win adoption across non-technical functions.

Desirable

Experience embedding AI in a manufacturing, retail, e-commerce or consumer business.
Familiarity with a modern commerce and data stack (e.g. Shopify, Klaviyo, Microsoft 365 / Business Central, or similar).
Awareness of AI governance, data protection and responsible-AI practice.
Experience standing up capability as a first hire and growing it over time.

If you're a driven individual who wants to be part of a business on an ambitious growth journey, this role offers real opportunity to develop and progress as we do. Apply now!

This role is full time role working Monday - Friday 08:30am-5pm

Mercia Garden Products Ltd is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation ("Protected Characteristics").

*Please note due to high volume of applicants, it may not always be possible to respond to each person. If you do not hear from us within 4 weeks of applying, please assume to be unsuccessful.*

Pay: £50,000.00-£60,000.00 per year

Benefits:

Casual dress
Employee discount
Flexitime
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Ability to commute/relocate:

Newark-on-Trent NG23 6QN: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in nottingham, ntt

Head of AI

Head of Service Delivery

Complaints Insight Specialist

AI Adoption Manager

Sourcing and Compliance Manager

UK Head of Patient Contact & Experience

Sales Team Manager - Contact Centre

Customer Resolution Lead

QA Insights Specialist - Principal Coordinator

Head of Engineering

Head of Ecommerce & Digital Growth

Head of Marketing

Wedding Venue Manager

Marketing Events Apprentice

Alumni Engagement Assistant (Part-time)

Head of Engineering

PA To Director

Head of Internal Communications

Sales Consultant

Customer Services Executive

I want to receive the latest job alerts for head of customer experience in nottingham, ntt

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