Supplier manager Work, Jobs in Nursling, Ham (with Salaries)

Customer Care Manager
Dandara —Southampton
- Customer service
- Continuous improvement
- Construction
- Employee assistance programme
1d
Transport Manager
Conroys Plant Hire Limited —Southampton
- £42,000 - £52,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Travel
- Free parking
- Bereavement leave
Quick apply
5d
Project Manager
Wightlink —Portsmouth
- £50,000 - £55,000 a year
- Full-time
- Project management
- Software development
- Agile
- Free parking
- Annual leave
Quick apply
Operations Manager - Minibus Division
Amlyn Chauffeurs Ltd —Southampton
- £40,000 - £45,000 a year
- Weekend availability
- In-person
- Leadership
- Flexitime
Quick apply
Operations Manager
EMR Group —Southampton
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Quality Officer
Medical Support Offshore Ltd —Southampton
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
12d
Internal Sales Executive
SIG Plc —Nursling
- Sales
- IT
- Communication skills
- Employee discount
- Life insurance
General Manager
EMR Group —Portsmouth
- Full-time
- IT
- Annual leave
Quick apply
Sales Executive
PB Asher Ltd —Southampton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
6d
Construction Contracts Manager with QS Experience
Modulek —Verwood
- £65,000 - £72,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
- Free parking
- Sick pay
Quick apply
4d
Senior Site Manager
Sphere Solutions —Salisbury
- £380 - £400 a day
- Temporary
- Management
- Supervising experience
- Organisational skills
- Free parking
Quick apply
8d
Operations Co-ordinator
VES Andover Ltd —Eastleigh
- £26,650 - £32,278 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Annual leave
- Employee assistance programme
Quick apply
5d
General Manager
East End Arms —Lymington
- From £40,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Free parking
- Employee discount
Quick apply
Office Manager
Mackarness and Lunt —Petersfield
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Field Event Manager
GOTO Events —Poole
- £29,999 - £30,000 a year
- Full-time
- Project management
- Driving
- Organisational skills
- Free parking
Quick apply
6d
Head of Delivery
FDS —Portsmouth
- £55,000 - £65,000 a year
- Full-time
- PMP
- Engineering
- Presentation skills
- Free parking
Quick apply
1d
Account Manager
Elliotts —Southampton
- £37,500 - £47,500 a year
- Full-time
- Sales
- Business development
- Project management
- Employee discount
Quick apply
Wharf Operative - Portsmouth
BrettGroup —Portsmouth
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Quality Audit Manager
B&Q —Eastleigh
- From £51,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
4d
Facilities Manager
Kraken Technology Group Ltd —Fareham
- Full-time
- AutoCAD
- Supervising experience
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
6d

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Customer Care Manager

Dandara -
Southampton

Apply Now

Job details

1 day ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Customer service
Continuous improvement
Construction
Communication skills

Full job description

Role & Responsibilities

At Dandara, we're proud to build homes that stand the test of time — places defined by quality, precision, and craftsmanship. For over 30 years, we've been setting the benchmark for excellence in UK housebuilding.

The Customer Care Manager will lead and manage the customer care function, ensuring homeowners receive a high-quality aftersales service and that defects are resolved efficiently and professionally. The role is critical to customer satisfaction, brand reputation, and compliance with warranty and consumer code requirements.

Working closely with Construction, Technical, and Customer Care teams, you will oversee the end-to-end customer care process from handover through the warranty period.

Main duties and responsibilities:

Lead and manage the customer care team, including Coordinators and Technicians, setting clear standards and performance expectations.
Oversee the management of customer care cases, ensuring issues are logged, prioritised, and resolved within agreed service levels.
Act as the senior escalation point for complex or high-risk customer care issues.
Work closely with Construction and Site teams to address recurring defects and improve build quality.
Ensure compliance with warranty provider requirements (e.g. NHBC, LABC, Premier) and consumer codes.
Monitor and manage customer care budgets, costs, and subcontractor spend.
Coordinate defect inspections and quality reviews where required.
Manage relationships with subcontractors and suppliers supporting customer care works.
Track and report on customer satisfaction metrics, defects trends, and performance KPIs.
Support handover processes to ensure a smooth transition from Construction to Customer Care.
Drive continuous improvement initiatives to reduce defects and improve customer experience.
Ensure health & safety compliance across all customer care activities.
Provide regular reporting to senior management on performance, risks, and improvement actions.

Key Skills and Experience:

Proven experience as a Customer Care Manager or Senior Customer Care / Aftercare professional within housebuilding or residential construction.
Strong understanding of new-build warranty processes, defects management, and customer service best practice.
Experience managing and developing teams.
Excellent communication and stakeholder management skills.
Commercially aware with experience managing budgets and subcontractor costs.
Calm, professional, and solutions-focused approach to customer issues.
Strong organisational and problem-solving skills.
Relevant construction or customer service qualifications are advantageous.

What's in it for you:

Competitive salary per annum depending on experience
Discretionary bonus
33 days' holiday (inclusive of bank holidays)
Private Medical Insurance
Employee Assistance Programme (EAP)
Health Hero digital GP and Health Assured Wisdom App
Competitive parental leave
3x salary life assurance (option to increase to 4x)
Cycle to Work scheme
Employer-matched pension up to 5%
Flexible benefits including shopping vouchers, airport parking, and reduced gym memberships

Important note for Recruitment Agencies

Please do not send, by any means, unsolicited Resumes (i) in response to any of our roles, (ii) to any of our employees or any person engaged by us, or (iii) to any of our regional businesses, including our head office. Any unsolicited Resumes received by us shall be deemed to be our property.

Any candidate submitted to us by an Agency via an unsolicited Resume shall be deemed to have been referred by that Agency free of commission, fee or any other charge (Fees). We are not liable for any Fees relating to the engagement of any person resulting from an unsolicited Resume.

Apply Now

Refine Your Search

supplier manager jobs in nursling, ham

Customer Care Manager

Transport Manager

Project Manager

Operations Manager - Minibus Division

Operations Manager

Quality Officer

Internal Sales Executive

General Manager

Sales Executive

Construction Contracts Manager with QS Experience

Senior Site Manager

Operations Co-ordinator

General Manager

Office Manager

Field Event Manager

Head of Delivery

Account Manager

Wharf Operative - Portsmouth

Quality Audit Manager

Facilities Manager

I want to receive the latest job alerts for supplier manager in nursling, ham

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