Customer relations representative Work, Jobs in Ockendon, Ess (with Salaries)

Customer Service Representative (CSR) – Video Assessments Hub
Ingeus —London
- £28,860 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Administrative experience
Quick apply
2d
Customer Service Advisor
Bb Mand —London
- £14 - £16 an hour
- Full-time
- CRM software
- English
- Data entry
- Free parking
- Paid training
Quick apply
5d
Stakeholder Intelligence Advisor
Shell Energy —London
- Full-time
- AI
- Analytics
- Flexible schedule
14d
Stakeholder Intelligence Advisor
Shell —London
- Full-time
- AI
- Analytics
- Flexible schedule
14d
Sales Representative
Strive Collective Worldwide Limited —London
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
7d
Senior Sanctions Adviser (Part-time)
HM Treasury —London
- £39,130 - £44,074 a year
- Part-time
- Hybrid work
- No experience needed
- Presentation skills
- Annual leave
- Flexitime
2d
Employee Relations Specialist - 12 Month FTC
Trainline —London
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
5d
GSOC Incident Response Coordinator
Pinkerton —London
- Full-time
- Computer literacy
- English
- Travel
13d
Theatrical PR Specialist UK, MGM Theatrical
Amazon UK Services Ltd. —London
- Full-time
- Remote
- Bachelor's degree
Account Manager
CMS Distribution —London
- CRM software
- Customer service
- Business development
22h
Industrial Relations Specialist
BT —London
- Conflict management
- Human resources
- Contracts
- Gym membership
Workplace Change Consultant
Turner & Townsend —London
- Full-time
- Customer service
- Writing skills
- Presentation skills
Quick apply
Sales Executive
Brayley —Grays
- £22,500 - £65,000 a year
- Full-time
- Customer service
- Communication skills
- Life insurance
- Referral programme
Quick apply
Sales Development Representative
Anaplan —London
- English
- Business development
- Communication skills
Quick apply
HR Advisor
Essex Partnership University NHS Foundation Trust —Wickford
- £32,073 - £48,117 a year
- Full-time
- Human resources
- Communication skills
- Relocation assistance
- Employee discount
7d
Business Analyst
Persistent —London
- Full-time
- Presentation skills
- Agile
- Flexible schedule
Academic Registration and Student Support Specialist
Nuova Accademia di Belle Arti —London
- Full-time
- Microsoft Excel
- English
- Master's degree
Manager Financial Crime Compliance (Non-Transactional)
UK Export Finance —London
- £63,500 - £78,971 a year
- Full-time
- Analysis skills
- Presentation skills
- Training & development
1d
Senior Sanctions Adviser (Full-time)
HM Treasury —London
- £39,130 - £44,074 a year
- Full-time
- Hybrid work
- No experience needed
- Presentation skills
- Annual leave
- Flexitime
2d
HR Advisor
FirstGroup —London
- Continuous improvement
- Human resources
- Training & development
- Employee assistance programme
- Employee discount

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Customer Service Representative (CSR) – Video Assessments Hub

Ingeus -
London

Quick apply

Job details

Full-time
£28,860 a year
2 days ago

Qualifications

Record keeping
Travel arrangements
Stakeholder collaboration
Computer literacy
Spreadsheets
Incoming mail sorting
Stakeholder liaison
Patient appointment coordination
Administrative support experience
Filing
English
Microsoft Office Suite
Administrative experience
Appointment booking and call handling
File management
Data entry
Front desk
Customer interaction
Typing

Full job description

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Job Description

What you'll be doing:

Fully manage each day’s appointment sessions for WCA and SB.
Carry out reminder calls to customers for appointments
Monitor session progress and backfill appointments where necessary
Identify additional support with other sites where necessary in management of the appointment session
Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression
Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link
Arrange travel for customers who require assistance in getting to their appointment
Provide a professional outstanding service to customers in line with Ingeus vision and values
Assist customers with completion of forms, including expense claims
Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer
Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey
Work closely with the Team Performance lead to ensure the sessions run smoothly and to time
Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions
Co-ordinate incoming and outgoing post, ensuring all files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC.
Carry out stop and searches for any missing customer files
Update records accurately using in house computer system
Provide cover at other sites on occasion
General administrative duties
Regular WIP checks
Maintain and order stationary, including keeping all reception leaflets and information up to date
Prepare and distribute confidential customer documentation securely across different teams within HAAS
Arrange and set up additional equipment for Health Care Practitioners

What we're looking for:

IT literate, with good Microsoft Office skills
Experience in dealing with both internal and external stakeholders (preferred not essential)
Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems

Demonstrable experience in an administrative or customer service position
Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner
Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
Able to demonstrate prioritisation skills when multi-tasking
Ability to deliver work to set targets and specified standards
Self motivated: Ability to work unsupervised and use own initiative
Ability to remain calm in difficult situations
A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions
Flexible and adaptable to meet the needs of the business and our customers

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick apply

Refine Your Search

customer relations representative jobs in ockendon, ess

Customer Service Representative (CSR) – Video Assessments Hub

Customer Service Advisor

Stakeholder Intelligence Advisor

Stakeholder Intelligence Advisor

Sales Representative

Senior Sanctions Adviser (Part-time)

Employee Relations Specialist - 12 Month FTC

GSOC Incident Response Coordinator

Theatrical PR Specialist UK, MGM Theatrical

Account Manager

Industrial Relations Specialist

Workplace Change Consultant

Sales Executive

Sales Development Representative

HR Advisor

Business Analyst

Academic Registration and Student Support Specialist

Manager Financial Crime Compliance (Non-Transactional)

Senior Sanctions Adviser (Full-time)

HR Advisor

I want to receive the latest job alerts for customer relations representative in ockendon, ess

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