Monitor Work, Jobs in Ockendon, Ess (with Salaries)

Customer Support Specialist, OntheMarket - London
CoStar Group —London
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Annual leave
Healthcare Assistant (Days)
each other care —London
- £12.75 an hour
- Part-time
- In-person
- Care plans
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
20h
Organised Immigration Crime (OIC) Investigator
National Crime Agency —Gillingham
- £4,379 a month
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
Social Media Assistant (Part-Time)
Spiritfilled Ltd —Sevenoaks
- £106 - £125 a day
- Part-time
- Social media management
- Organisational skills
- In-person
Quick apply
21h
Post Room Assistant
BlueLion Law Ltd —London
- £27,500 - £29,000 a year
- Temporary
- Microsoft Word
- Administrative experience
- Data entry
Quick apply
2d
Animal Keeper (Zoo Keeper) - All Sections
Hemsly Conservation Centre —Sevenoaks
- £22,915.20 - £26,843.52 a year
- Part-time
- Maintenance
- In-person
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Compliance Officer
Kelwel Care —Brentwood
- From £27,500 a year
- Full-time
- Salesforce
- Bachelor's degree
- Recruiting
- Free parking
Quick apply
6d
Online Sixth Form Tutor - Maths, Science & English
SKYBLUE EDUCATION LTD —Ilford
- £15.50 - £18.80 an hour
- Part-time
- Hybrid work
- Maths
- Experience working with children
- Communication skills
- Work from home
Quick apply
15h
Live Customer Operations Room Operator
c2c Railway —Upminster
- 8 hour shift
- Writing skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Pet sitter and dog walker
GforPetCare —West Malling
- £12.21 - £150.00 a day
- Medication administration
- Heavy lifting
- Customer service
- Flexitime
- Work from home
Quick apply
4d
Tiktok Product Seller
SPR JEWELLERS LTD —Romford
- £12.71 - £13.00 an hour
- Part-time
- Social media management
- In-person
- Communication skills
- Employee discount
Quick apply
SIA Door Supervisor - Full Time and Part Time
RSS —London
- Up to £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Part time bar staff
Stock Brook Country Club —Billericay
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Basic maths
- Maths
- Free parking
- Flexible schedule
Quick apply
1d
Graduate Management Trainee
BP Consultancy Group Limited —London
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
1d
Blending Skilled Operative - AM Shift: 5am-2pm
Storefast Solutions —Gravesend
- £32,000 a year
- Overtime
- Forklift
- Continuous improvement
- Quality control
Quick apply
9d
AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Blending Skilled Operative - PM Shift: 1pm-10pm
Storefast Solutions —Gravesend
- £32,000 a year
- Overtime
- Forklift
- Continuous improvement
- Quality control
Quick apply
9d
General Assistant / Cleaner
Everlast Gyms —Grays
- Part-time
- Communication skills
- Time management
- Employee discount
- Gym membership
Quick apply
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- In-person
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
7d
KYC Specialist
SpaceXAI —London
- £63,000 - £83,000 a year
- Communication skills
- Employee discount
- Life insurance
Quick apply
1d

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monitor jobs near ockendon, ess

Customer Support Specialist, OntheMarket - London

CoStar Group -
London

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Incident queue management
Ticket management
Complaint handling
Bachelor's degree
Customer interaction
Multidisciplinary collaboration
Outbound calling
Communication skills
Time management
Help desk

Full job description

Customer Support Specialist, OntheMarket - London

Job Description

COSTAR GROUP – CUSTOMER SUPPORT SPECIALIST, ONTHEMARKET - LONDON

OVERVIEW

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

In December 2023 CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number 1 Residential Property portal. Supported by the deep expertise of the CoStar Group and our Homes and Apartments teams, we will develop a world class user experience through offering the very best written content, imagery, design and functionality. The OnTheMarket product will support home buyers, sellers, agents and developers better than ever!

Learn more about OnTheMarket.

ROLE DESCRIPTION

As part of the Technical Support team, you’ll ensure client property listings are accurately processed and displayed on the OnTheMarket website, while handling queries and complaints from both clients and consumers. You’ll support estate and letting agents using OnTheMarket Expert, our secure platform for managing listings, enquiries, and reporting, and act as a product champion with strong system knowledge. The role also involves working closely with third‑party software providers, internal product and development teams, and staying up to date with ongoing website enhancements to ensure a smooth customer experience.

RESPONSIBILITIES

Provide technical and customer support to estate and letting agents via inbound and outbound calls, email, and occasional face‑to‑face meetings.
Liaise with clients and their third‑party software providers to establish and maintain automated data connections, assess data quality, and resolve issues.
Confidently support customers across calls and email, managing a varied workload in a fast‑paced environment with strong time management.
Investigate and resolve queries raised by clients, consumers using the OnTheMarket website, and internal colleagues, communicating solutions clearly and managing expectations.
Analyse raw data from feed providers and work with clients, suppliers, developers, and internal technology teams to diagnose and resolve technical issues.
Monitor and manage tickets within the ticket management system, ensuring issues are prioritised and progressed effectively.
Proactively audit client accounts to identify and resolve potential issues.
Independently troubleshoot live service issues, clearly documenting investigations and resolutions, and sharing knowledge with colleagues where appropriate.
Support new product rollouts, system enhancements, and ad‑hoc projects as required.
Maintain consistently high standards of customer service in all interactions.

QUALIFICATIONS

Previous call centre or customer support experience, comfortable handling both inbound and outbound calls.
Proficient in: Microsoft Suite (Apps), Zoho CRM, and Zoho Desk
Knowledge of all major internet browsers, e.g. Internet Explorer, Edge, Chrome, Firefox and Safari.
Strong written and verbal communication skills, with confidence in providing email‑based support and troubleshooting.
Excellent time management and prioritisation skills.
Demonstrate interest in real estate industry.
Able to work effectively under pressure within a busy, fast-moving environment.
Proactive problem-solver who works well in teams or autonomously, grasping concepts quickly and clearly.
Able to make decisions independently throughout the problem-solving process.
Must have excellent attention to detail, be self-motivated, organised, flexible and approachable.
Bachelor's degree or equivalent experience.

WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Blue Fin. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.

#OnTheMarket

#LI-SC7

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Apply Now

Refine Your Search

monitor jobs in ockendon, ess

Customer Support Specialist, OntheMarket - London

Healthcare Assistant (Days)

Organised Immigration Crime (OIC) Investigator

Social Media Assistant (Part-Time)

Post Room Assistant

Animal Keeper (Zoo Keeper) - All Sections

Compliance Officer

Online Sixth Form Tutor - Maths, Science & English

Live Customer Operations Room Operator

Pet sitter and dog walker

Tiktok Product Seller

SIA Door Supervisor - Full Time and Part Time

Part time bar staff

Graduate Management Trainee

Blending Skilled Operative - AM Shift: 5am-2pm

AIRPORT DUTY OFFICER - LONDON

Blending Skilled Operative - PM Shift: 1pm-10pm

General Assistant / Cleaner

Call Centre Team Leader

KYC Specialist

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