Room manager Work, Jobs in Ockendon, Ess (with Salaries)

Live Customer Operations Room Operator
c2c Railway —Upminster
- 8 hour shift
- Writing skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
19h
Barista
Starbucks —West Thurrock
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Duty Manager
Whalebone Golf Club —Chadwell Heath
- Weekend availability
- Customer service
- First Aid Certification
- Food service experience
- Free parking
- Sick pay
Quick apply
17h
Post Room Assistant
BlueLion Law Ltd —London
- £27,500 - £29,000 a year
- Temporary
- Microsoft Word
- Administrative experience
- Data entry
Quick apply
1d
Facilities Manager
OCS Group —Thurrock
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
1d
General Manager
Marston's Pubs —Dartford
- From £60,000 a year
- Hotel
Quick apply
Therapist / Assistant Service Manager
You & Me Counselling —Hornchurch
- £28,000 - £30,000 a year
- Full-time
- Management
- Writing skills
- Driving
- Free parking
Quick apply
14d
Hotel - Duty Manager
Premier Inn —Rainham
- Up to £14.36 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
11d
Clinic Lead
MyHealthcare Clinic —Swiss Cottage
- From £28,000 a year
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
11d
Operations Manager
Elior UK —Chelmsford
- £55,000 a year
- Full-time
- Customer service
- Recruiting
- Contracts
Quick apply
1d
Facilities Cleaner
Industrial Site Maintenance —Purfleet
- £13.50 an hour
- Part-time
- In-person
- Time management
- Free parking
- Referral programme
Quick apply
12d
Assistant Leisure Manager
Doubletree by Hilton Dartford Bridge —Dartford
- Full-time
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
14d
Room Manager
Co-op Childcare —Charlton
- £35,609.60 a year
- Full-time
- Team management
- Annual leave
- Employee discount
Quick apply
Lead Housekeeper
Cora Partners —London
- £65,000 a year
- Full-time
- English
- Travel
- Cleaning
Dining Room Manager
5 Hertford Street —London
- Up to £55,000 a year
- Full-time
- Customer service
- Bakery
- Team management
- Employee assistance programme
- Employee discount
Quick apply
6d
Room manager
Treehouse Nursery School —London
- £32,000 - £34,000 a year
- Full-time
- Management
- Continuous improvement
- Leadership
- Employee assistance programme
Quick apply
Repairs Administrator
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- Administrative experience
- IT
People Coordinator (UK)
CHAOS Industries —London
- Hybrid work
- Microsoft Outlook
- Recruiting
- Communication skills
- Relocation assistance
Quick apply
7d
Centre Support Advisor
London Borough of Havering —Romford
- £31,611 - £33,987 a year
- Weekend availability
- Microsoft Word
- Marketing
- Administrative experience

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Live Customer Operations Room Operator

c2c Railway -
Upminster

Quick apply

Job details

Full-time
19 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Stakeholder collaboration
Stakeholder liaison
Writing skills
CCTV
Internal department liaison
Remote video monitoring
Venue crowd management
CCTV monitoring
Computer skills
Multidisciplinary collaboration
Communication skills

Full job description

Description

The post holder will be responsible for all aspects of Live Customer Operations Room (LCOR) operations in accordance with business requirements. Assist station staff and the management team in providing exceptional customer service.

Key Responsibilities

Monitor live dashboards for key business functions.
Respond to alerts and enact appropriate workflows in line with operational protocols.
Support the LCOR Manager in analysing operational data and trends (e.g., gate usage, incident response times etc) to identify opportunities for improvement.
Use provided CCTV systems to verify incidents and support remote station oversight.
Manage the Retail Management Centre during periods of disruption, reporting to first line On Call Manager, coordinating with SDC stations and all relevant teams.
Implement real-time redeployment of station staff, revenue protection staff and security providers, based on operational needs and gaps.
Collaborate with cross-functional teams (e.g., Revenue, IT, Finance, HR, Accessibility) and external partners as required to deliver LCOR objectives and support business priorities.
Initiate planned workflows, for example, winterisation procedures or crowd control protocols.
Maintain clear logs of events, actions, and handovers during and between shifts.
Escalate critical issues to senior managers, control teams, or safety personnel as required.
Liaise with station teams to confirm incident details and implement response actions
Attend all training courses/staff briefings
Support the LCOR Manager in ensuring station operations always adhere to a high standard.
Comply with LCOR procedures and guidelines.
Respond to emergency situations in accordance with c2c and industry guidelines.
Identify issues with faulty assets, raising or chasing faults as needed.
Provide out of hours contact for station staff.
Embrace change and innovation by participating in pilots, trials, and the adoption of new systems or processes that enhance LCOR performance.
Contribute to a resilient, positive and flexible team environment, participating in a 24/7 roster.

Please note as recruitment for this role is regular we will be creating a talent pool for future opportunities, so if your skills match what we are looking for we may contact you in the future.

Skills, Knowledge and Expertise

Ticket Office or Gateline experience is essential.
Understanding station operations, including gate management and customer flows.
Knowledge of the c2c network including its geography.
Comfortable working with digital tools and live data platforms
Highly effective communicator across verbal and written channels.
Able to follow escalation protocols and act quickly during disruption.
Strong attention to detail and situational awareness.
Flexible and adaptable team player, open to new systems and processes
Ability to multi-task and prioritise duties during periods of high pressure.
Calm and clear decision-making under pressure.

This role follows a shift pattern that consists of coverage 24/7 - please only apply if you are able to do shift work.

Benefits

25 days annual leave plus 8 days bank holiday
Discounted travel
Pension scheme
Access to Employee Assistance Programme (EAP)

About c2c Railway

c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex and is one of the UK’s most punctual and popular train operators.

Quick apply

Refine Your Search

room manager jobs in ockendon, ess

Live Customer Operations Room Operator

Barista

Duty Manager

Post Room Assistant

Facilities Manager

General Manager

Therapist / Assistant Service Manager

Hotel - Duty Manager

Clinic Lead

Chief of Staff

Operations Manager

Facilities Cleaner

Assistant Leisure Manager

Room Manager

Lead Housekeeper

Dining Room Manager

Room manager

Repairs Administrator

People Coordinator (UK)

Centre Support Advisor

I want to receive the latest job alerts for room manager in ockendon, ess

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