Department supervisor Work, Jobs in Old Windsor, Brk (with Salaries)

Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
2d
Casual Room Attendant
Marriott London Heathrow —Hayes
- Customer service
- Hotel
- Resort
Quick apply
2d
Department Supervisor
Halfords —Maidenhead
- £13.51 an hour
- Part-time
- Customer service
- Supervising experience
- Retail sales
- Store discount
- Health & wellbeing programme
1d
Supervisor - Menswear & Accessories
Daniel Store —Windsor
- Full-time
- Sales
- Customer service
- Merchandising
- Employee discount
Quick apply
Operations Administrator
Build-A-Bear Workshop —Slough
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
5d
Boxes and Hospitality Cellar Supervisor
Sodexo —Ascot
- £29,000 - £30,000 a year
- Monday to Friday
- Hospitality
- Microsoft Excel
- Driving
- Employee assistance programme
Quick apply
Sales - Sales Advisor - UK
New Look —Camberley
- Part-time
- Microsoft Word
Community Payback Co-Ordinator - Slough (South Central)
HM Prison & Probation Service —Slough
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Annual leave
- Employee discount
3d
Warehouse Operative - Goods In - Days
Creed Foodservice —High Wycombe
- £27,971.13 a year
- Full-time
- Customer service
- Forklift
- Warehouse experience
- Store discount
- Health & wellbeing programme
Quick apply
15h
Security Search Officer
Amulet —London
- £14.80 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
14h
Warehouse Operations Supervisor
Todd Doors Ltd —Northolt
- £36,000.90 a year
- Full-time
- Microsoft Office
- Supervising experience
- Driving
- Free parking
- Store discount
Quick apply
2d
Flight Coordinator (ACE)
gategroup —West Drayton
- £17.69 an hour
- Overtime
- Free parking
- Annual leave
Quick apply
Network Control Centre (NCC) Apprentice – Business Administrator Apprenticeship
DHL —London Heathrow Airport
- Full-time
- Microsoft Outlook
- English
- IT
- Free parking
- Employee discount
9d
Technical Supervisor
Southbank Centre —London
- £62,089 a year
- Full-time
- Supervising experience
- Communication skills
- Annual leave
- Employee discount
Conference & Events Supervisor
De Vere Beaumont Estate —Old Windsor
- £13.25 an hour
- Weekend availability
- Hotel
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Quick apply
HR Assistant
Build-A-Bear Workshop —Slough
- £31,000 - £33,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Human resources
- Work from home
7d
Customer Services Representative
Linehaul Express Ltd —Slough
- £26,000 - £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Retail Supervisor Kingston
INDITEX —Kingston upon Thames
- Full-time
- Management
- Customer service
- Employee discount
Quick apply
Theatre Usher for Brainiac Live (Garrick Theatre) or Horrible Histories (Apollo Theatre)
Nimax Theatres —London
- £12.86 an hour
- Weekend availability
- Hospitality
Quick apply
2d
Aviation Security Agent
Pyrex UK Ltd —London Heathrow Airport
- £13.05 - £14.05 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Flexible schedule
Quick apply
6d

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Control Centre Duty Manager

Keolis Amey Docklands 2025 Limited
London

Apply Now

Job details

Full-time
£90,450.17 a year
2 days ago

Benefits

Season ticket loan
Company pension
Free or subsidised travel
Employee discount

Qualifications

Customer service
Analysis skills
Organisational skills
Communication skills

Full job description

Job Advert

KeolisAmey Docklands (KAD) operates and maintains the Docklands Light Railway (DLR) on behalf of Transport for London. Every day we deliver a safe, reliable and customer-focused railway connecting communities across London.

As we continue to deliver our KAD25 franchise commitments, we are looking for an experienced operational leader to join our Service Delivery team as a Control Centre Duty Manager. This is a critical safety leadership role, responsible for directing railway operations in real time and ensuring the safe and efficient delivery of services across the DLR network.

The Role

Reporting to the Head of Control Centre, the Control Centre Duty Manager is responsible for managing the operational railway service during their shift, ensuring the safe operation of the network whilst delivering performance, customer service and contractual targets.

As the senior operational manager on duty outside normal office hours, you will lead responses to service disruption, operational incidents and emergencies, coordinating control room teams, operational colleagues and external stakeholders to minimise customer impact and restore normal service as quickly and safely as possible.

This role is ideally suited to an experienced operational leader who thrives in a fast-paced environment, demonstrates strong leadership under pressure, develops high-performing teams and is passionate about delivering service excellence every day.

What You'll Do

Lead the safe and efficient operation of the DLR network during your shift.
Provide leadership and direction to Control Centre Supervisors, Controllers, Technicians, Information Assistants and Depot Assistants.
Manage operational incidents, service disruption and emergency situations, ensuring appropriate decisions are made and resources deployed effectively.
Act as the senior operational decision-maker outside normal business hours.
Liaise with emergency services, infrastructure teams and operational departments to restore service safely and efficiently.
Monitor operational performance, identifying emerging risks, trends and opportunities for improvement.
Ensure customers and colleagues receive accurate, timely and consistent information during service disruption.
Lead, motivate and develop teams, supporting competence management, performance development and colleague wellbeing.
Investigate operational incidents, identifying lessons and opportunities for continuous improvement.
Support the development of operational procedures, contingency plans and service recovery strategies.
Deputise for the Head of Control Centre when required.

What You'll Need

Essential

Significant experience within a railway, transport, emergency response or other safety-critical operational environment.
Experience leading operational teams within a live control room, operations centre or similar environment.
Strong knowledge of operational incident management, service recovery and emergency response.
Experience applying operational rules, procedures and risk controls within a safety-critical environment.
Experience leading, developing and motivating teams in a fast-paced, high-pressure environment.
Strong decision-making skills with the ability to remain calm under pressure.
Excellent communication, influencing and stakeholder management skills.
Strong analytical, problem-solving and organisational skills.
Good understanding of customer service and operational performance delivery.

Desirable

Experience within a railway control centre environment.
Understanding of railway signalling, rolling stock and operational systems.
Knowledge of rail performance regimes and contractual service delivery arrangements.
Experience producing operational procedures, contingency plans, and business continuity arrangements.
Experience managing competence and operational performance frameworks.Experience operating within an incident command, crisis management, or emergency response framework.

What We Offer

As part of the Transport for London family, we offer a range of excellent benefits including:

Free travel on the TfL network for you and a nominated partner or family member living at the same address.
75% discount on National Rail Season Tickets.
Defined Contribution Pension Scheme with up to 10% employer contribution.
Interest-free season ticket loan.
Access to healthcare services through Doctor Care Anywhere.
Discounts, rewards and wellbeing support through Perkbox.

Join Us

If you are an experienced operational leader who can make confident decisions under pressure, inspire high-performing teams and deliver safe, reliable railway operations, we'd love to hear from you.

Apply today and help us deliver Service Excellence Every Day.

Closing Date 28th June 2026

Apply Now

Refine Your Search

department supervisor jobs in old windsor, brk

Control Centre Duty Manager

Casual Room Attendant

Department Supervisor

Supervisor - Menswear & Accessories

Operations Administrator

Boxes and Hospitality Cellar Supervisor

Sales - Sales Advisor - UK

Community Payback Co-Ordinator - Slough (South Central)

Warehouse Operative - Goods In - Days

Security Search Officer

Warehouse Operations Supervisor

Flight Coordinator (ACE)

Network Control Centre (NCC) Apprentice – Business Administrator Apprenticeship

Technical Supervisor

Conference & Events Supervisor

HR Assistant

Customer Services Representative

Retail Supervisor Kingston

Theatre Usher for Brainiac Live (Garrick Theatre) or Horrible Histories (Apollo Theatre)

Aviation Security Agent

I want to receive the latest job alerts for department supervisor in old windsor, brk

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